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Customer reviews

Rating 4.2 out of 5 stars with 38961 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 173 Showing 3,441-3,460 of 38,961 reviews
  • Rated 5 out of 5 stars

    "My Best Buy Plus" membership will pay for itself!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My "Best Buy Plus" membership is one of the best decisions I have made! I love the service I get with it! I love the perks I get with it, also. Such as, the access to sales, events and products , as well as, the special member pricing! Since, I live a super busy lifestyle the free 2-day shipping is time saving & helpful! Because I live a super busy lifestyle the 60 day return window is super helpful, also! My Best Plus membership is one of the best decisions I have made! Even though, "good customer service" isn't mentioned as part of the membership, I love that Best Buy employees don't mind explaining in detail what I need to get the best value out of items that I am considering. Especially, when it comes to electronics and appliances.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Buy positive after very negative experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use so far. We had a very terrible experience with Best Buy delivery and received a store credit for time lost dealing with the mess. We used the store credit to purchase something we then had to delivery. We were bracing for another bad experience, but the Membership actually worked to make the process go more smoothly. Makes you wonder, though - did I just pay for better customer service which maybe should just be free?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a package deal of appliances and had to do some exchanges. However, every associate assisting us was professional, friendly and provided outstanding service as were those who setup our appliances especially the Geek Squad. We are very pleased with the service we received as well as the timeliness of delivery and setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m moving all my big electronic purchases to Best Buy because of this membership. Great rewards and has already paid for itself with the savings on one computer purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved your customer delight mindset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a Mac book M4 with a trade in and the manager at the store was great and would highly recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    best buy plus membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    joined program to extend my price matching for my tv,I also hope to use it for a new computer in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a steal. Great price. It comes with amazing deals and membership prices as well as exclusive deals and items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership is worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the membership saved me money when there was a price change after my purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad really helped because Owner’s information needs improvement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The loyalty program is an important way to obtain good opportunities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New member

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been looking at the stove and refrigerator for a while. I am so glad I got them and saved some money when I got the card. I am enjoying the product's and the 0 percent interest rate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing deals with the Plus Membership!You will love it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Useful if you’re into a lot of tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent benefits for the price, especially if you regularly buy tech, but good for appliances too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and I highly recommend it to Best Buy customers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    hangblee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommended my friend and my church member because useful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Plus membership

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The My Best Buy Plus membership is totally worth it! I love the free 2-day shipping, exclusive member deals, and extended return window. It’s already paid for itself with the savings I’ve gotten. If you shop at Best Buy even a few times a year, this is a no-brainer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service from employees to products.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great staff. Always positive and helpful. All employees know their departments. Great selection of items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 Stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has many great perks and am very happy with my purchase have already saved my money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have loved having this membership for the added deals & the free shipping is great!! We were able to get the products we need quick & at great prices. Thank you!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MEMBERSHIP WITH BEST BUY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for membership to protect purchases and get rewards for purchases

    I would recommend this to a friend