Customer Ratings & Reviews

Excellent membership with great benefits that offers competitive guaranteed price match like the gaming laptop that I bought from Best Buy.

Membership value is good considering BB will price match any lower price within 60 days. With Black Friday coming around there is a pretty good chance I will find it cheaper and they will honor that price.

Customer service associate Nina based In the beautiful nation of South Africa is a perfect fit. Patient, understanding efficient and helpful resolving issues in a timely manner. If Nina did ALL customer services I would request Nina regardless of wait time! Thanks NINA , Greg

I have experienced several benefits already from my Best Buy membership. And feel relieved that I have the protection for my new computer

A lot of potential savings to be had with the additional Plus member deals that are offered quite frequently. I particularly have taken advantage of the Buy 2 Get 1 Free Switch games a tremendous amount to get an amazing amount of savings and to pre-order some of what's coming up as gifts for friends and getting great savings, to boot! Tons of extra savings on a lot of electronics in general and most other categories, as well. The $50 to get the basic Plus membership is definitely worth it for a year of these kinds of savings if you are able to spend a hundred or more most months and need or want to get a solid amount of value for the money. I'm a collector, so I highly appreciate the greater opportunity to get more for less by a significant amount pretty often so far. I've only had the membership for a few weeks and I've already been extremely pleased with what I've been able to get for my money.

The membership gave me some extra return time on an expensive item. I really appreciated the extended service.

I bought a brand new 65 inch LG TV for $549. I was told to sign up for the Best Buy membership. I was also told there was a promotion that I would get $50 back if I signed up and purchased a TV over $499. when I went to get my $50 gift card, the manager told me that if since they took $50 off of the TV when I purchased the membership it took the TV down to $497 which cost me to lose the $50 gift card. I certainly wasn’t told that.

I purchased the annual Best Buy subscription and I’m very satisfied. Free shipping and returns work flawlessly, warranty support is reliable, and exclusive member discounts are a nice bonus. Priority customer service is also very convenient. The membership has paid for itself.

I appreciate the membership when my MacBook is broken and I had to fix it but I canceled my membership I wish so didn’t so I could just fix it instead I bought a new one and this time I did put protection plan

Love the membership it pays for its self in no time. Products have more return time

This membership has a lot of value that comes along with it, and I have taken advantage of it so many times!

This Membership is pretty good. I would give it 5 STARS if there were more discounts for members. However the $$ I saved paid for the membership and more. It also includes free shipping.

Nice picture. I love the color . Its sound nice. Its looks good in my living room. Can't wait until i hang it on the wall. Will purchase again.

I was skeptical when I first signed up, but after 2 years I’ve found it’s easily worth my money. I’m able to take more risks when purchasing something, knowing that I have 60 days to return - either because it didn’t fit my need, or a problem showed up after 30 days allowing me to exchange it for a working product. I’ve also been able to price adjust when sales up to 2 months after come up which has been amazing. I used to spread my shopping around, but as of now all of my electronics purchasing goes through Best Buy and it’s been greatly. Highly recommend!

The value of the membership is great for purchasing the product you want and services. We had the Geek Squad install two TV’s, set up and go over how to use the products we purchased. We called several times to have the Geek Squad to come back and go over some questions we had and show us how to change the settings. Ask for Teddy and Gabriel they were very knowledgeable on all issues and very supportive of our needs.

I LOVE it. But the system needs better SECURITY because my account keeps trying to get hacked!

I haven't noticed any benefit. Bought 2 dishwashers. prepaid installation, got RIPPED OFF for an additional $520, forr which I have yet to get an itemized receipt even though I asked for one that same day!

I feel like its a waste of money for me if you don't shop frequently to get the free shipping the extended return window isn't really needed you should know by the 30 days if it doesn't work or not or if you don't like it. Maybe the total is worth it but it's almost triple the cost

Honestly, this is a great membership and totally worth it! I’m happy I got it! And will continue to keep it.

I have to admit that I was very skeptical about buying the extra plus membership for $50. I listened to the salesperson who told me that with that program I would be eligible for rebate for any rebates and would probably have cost of plus program paid for within first year and they were right! I saw two price reductions and received credit for both. Get the plus program,!