Customer Ratings & Reviews

I am having a difficult time logging into my account. When I attempt to log in, I get a message that I will be receiving a code in my email. However, I never receive this code.

Bought a membership for the excellent return policy when I built my PC. Price matching and 60 day returns made the membership more than worthwhile. I didn’t experience pushy membership type of shenanigans or upselling either. I would utilize this type of membership again if I build another PC or make a substantial purchase from best buy

I really don't buy a lot from BB to know if it's worth it.

Signed up for Best Buy Plus and it’s already paying off. I get access to exclusive deals, faster shipping, and extended return windows—super helpful when I’m buying tech or gifts. It feels like I’m getting more value every time I shop. The sign-up process was quick, and the benefits kicked in right away. If you shop at Best Buy often, the membership is definitely worth it.

I was a previous member of the much pricier tier during the pandemic but it just wasn't worth it for my use case so I cancelled. When Best Buy established tiers based on need/use, the lower tier made sense as you received an extended return window (60 days vs 15) and access to the Plus deals that do pop up so I would say this tier is definitely worth it and I will most likely renew.

If you shop at best buy a lot this is a worth a look at. Getting special deals and extra ways to get rewards, you can really make up for buying it in a short amount of time.

This the best ever service provider that I have came across, smooth and faster services, even faster than 5G speed to receive the product. Happy to do business.

I like it, but I don't need that anymore; it was a good experience. thx

Its been great i just dont use it too often but i enjoyed the benefits that it offered.

The person at Best Buy was very nice. He helped me pick out a TV. I inquired about a sound bar of which he had limited knowledge on and he invited another associate to help explain it to me. I really appreciated his honesty and knowledge. Both were very kind thank you.

I was delighted with the great value offered, as it perfectly solved my problem. I’ve always had a great experience with the team at Best Buy Cedar Rapids, and I can’t wait to return soon to purchase my other digital essentials!

This membership is a real value. I love getting free shipping on my purchases. I have not had a chance to use the Geek Squad but I am looking forward to speaking with them soon.

Membership is truly worth it. The amount I've saved from membership discounts is many times over the amount spent on the membership. My membership basically paid for itself when I saved $50 on my first purchase of a MacBook Pro. The extended 60-day return policy is also great! No other businesses let you return many tech products after a week or two.

I find this a good value for me. Happy to renew.. try it!

I was very happy about this. It makes purchasing fun because there are always extra discounts for members. Plus I do like the extra return time you are given in case I have any issues. I see the value in having the membership and will continue to have it yearly.

This is the first time I've had a membership card, and it's a great opportunity if you need a lot of technology items, because I find good deals, protection, and good customer support.

It’s been great having the freedom to buy a device and try it for 30 days a still able to return it.

This subscription was great to have and went a long way with perks and gifts added to purchases. It deserves a look into when you buy from Best Buy, and I will give it a 10 out of 10 review.

Easy to find what I needed and easy to pay for the merchandise. The customer associates are super helpful who go beyond the call of duty to accommodate the customer!

I was indifferent about receiving a one year membership for this with the purchase of my laptop. Unfortunately I didn’t check into some of the perks for a few months after receiving it and wasted that time. There are many perk and deals that I think would offset the cost of the membership and I’m definitely considering renewing it for this coming year.