Customer Ratings & Reviews

Haven't really used it yet....sounds promising, but haven't used...

I really like all of the benefits specially the return period extension.

I did not know about the membership plus u til I bought my dishwasher . Can’t wait to use the perks when I buy my next appliance .

The gentleman on the phone was very accommodating and explained several new nuisances that have evolved with the Best Buy Membership. I dropped our membership because there didn’t appear to have the same benefits as previously. I was forced to renew recently to facilitate a coffee maker return. The membership doesn’t seem to work as previously.

It's money well spent. I enjoy every moment of the benefits that I receive by being a member. It's a good value. The returns are awesome for the membership, and all the special offices that I get upfront before the average people are worth it. That's all I can say.

I like the Best Buy Plus Membership because it offers a lot of value. I order online a lot and enjoy the free 2 day shipping. I also get exclusive member prices and access to sales and events. I have peace of mind knowing I have an extended 60 day return window on most items. I would recommend this membership, with all the discounts, it pays for itself!

One membership and you get all covered even best prices, it really makes me buy more with confidence and ensure that I can get the support of needed

I enjoy the peace of mind that this membership program offers. I purchase electronics frequently from Best Buy because of the confidence and the membership also offers discounts

They are super nice easy to work with and finding alternatives to be able to get it done!

I recently upgraded to the My Best Buy Plus™ membership, and it’s been a fantastic investment. The exclusive access to early deals, member-only discounts, and extended return periods make it worthwhile for frequent shoppers like me. Knowing I can get special prices on tech and home essentials has saved me both time and money. The added convenience of free shipping on most purchases is a bonus, making it easier to enjoy my purchases right away. Highly recommend for anyone who values great deals and seamless shopping!

This membership really helped me with peace of mind. Great service, great price.

I got the membership with my new laptop. However, I have not used any of the benefits of the membership. If the benefits of the Geek Squad, discounts, etc. matter to you as you often shop at Best Buy, then get the membership. Otherwise, it may not be worth it.

It's great, but I hope that it could accumulate points to get some stuff for free

Makes everything so much easier and definitely worth having it!

I purchased the WD Black 5 TB external hard drive. It has given me the opportunity to download all my PS4 games seperate from my console freeing up a ton of space for my internal hard drive on my console. Only downside is it is a little slower then Id like for my transfers or downloads. All in all everything was extremely easy to install and use.

Excellent service!! I haven't had this service for a very long time, but I'm extremely satisfied with the product!! The staff and Geek Squad are very helpful and knowledgeable!! Definitely would buy from this company again!! Five stars!!!

Bought multiple electronic devices and we do t have to buy protection for each item.

My BestBuy Plus Yearly Membership is a game-changer for anyone who loves shopping at Best Buy. With exclusive benefits like free shipping on most purchases, unlimited Geek Squad technical support, and extended return windows, it's like having a VIP pass to the best deals and service. The additional rewards points and member-only offers sweeten the deal, making it a must-have for frequent shoppers like me. Plus, the peace of mind knowing I have priority customer service and access to special events makes the membership more than worth it. If you're a tech enthusiast or just love great deals, My BestBuy Plus Yearly Membership is an absolute no-brainer.

The Best Buy plus is definitely a plus specially if you purchase something in two or three months later, you see that the price went down they will definitely price match.

This was a terrible experience, and I would not recommend this to anyone. My husband and I went into Best Buy to revamp our entire TV experience. We planned a smart TV, antenna, router/modem, and a recorder. We also entertained geek squad to set up everything. We intended was to cut the cord to cable TV. I did my research ahead of time and looked at hardware and the geek squad info and felt confident I knew what was up.We did purchase all the equipment, and the sales rep sold us on the "price match protection". So now comes the time to talk geek squad. I said this should be about $350. The sales rep said "No, it will only be $200 since you purchased the additional protection. Great, got a good deal. The tec comes to set it up. He comes in at 5:55 pm (5 mins before the "end time". I show him everything we purchased. He took an immediate attitude and said "I'm only here to setup the TV" and wouldn't do any of the router/modem or the recorder. He would only unbox the TV (could have done that myself. So now, I'm left trying to work with customer services. They tell me I can get the router/modem setup for an additional $175. They told me they can't help me a too bad about the no setup. So fast forward a month, still no router/modem setup. Now the router modem that I paid $300 for is on sale for $199. Remember, I bought the price protection. I sent an email with my receipt and a copy of the ad. I get a message back that I have to go into the store. What a scam. Very unhappy customer. Will buy my appliances from Home Depot.