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Customer reviews

Rating 4.2 out of 5 stars with 38981 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 198 Showing 3,941-3,960 of 38,981 reviews
  • Rated 5 out of 5 stars

    Love my membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My BestBuy Plus Yearly Membership is a game-changer for anyone who loves shopping at Best Buy. With exclusive benefits like free shipping on most purchases, unlimited Geek Squad technical support, and extended return windows, it's like having a VIP pass to the best deals and service. The additional rewards points and member-only offers sweeten the deal, making it a must-have for frequent shoppers like me. Plus, the peace of mind knowing I have priority customer service and access to special events makes the membership more than worth it. If you're a tech enthusiast or just love great deals, My BestBuy Plus Yearly Membership is an absolute no-brainer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good experience but I thought the up charges for TV installation and removal were both excessive and overreach based upon my dealing with other vendors.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Lazaro Fernandez

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value for money. Good presentation and reaults. Appreciate it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great incentive!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership was wonderful because of the many purchases we needed to make this year. I wouldn’t recommend unless you know you'll be making several purchases with Best Buy, but for regular and returning customers, it’s worth it!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Frustrating Waste of Time and Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my case there was no real value. I wanted my new 75” Samsung delivered on time and set up with sound bar. It got delivered and hung on the wall. That was it. No walkthru, nothing. It seemed like they were just going thru the motions. They did take their trash with them. They were on time, but that was about it. It’s coming up on 9 months and I have not needed to use this resource even once. So for me, this was a “frustrating waste of time and money.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello! We hate to hear you did not have the best experience recently. We strive to provide the best support, and as a My Best Buy Plus™ member, I know it's important to receive top-tier service. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    I have shopped at best buy for a long time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love value and service.peace of mind with protection plan. lots of TV's to pick from .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surprise - the Plus Membership works!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't expect much, as we don't buy much from Best Buy. But then we bought a new dishwasher, which did not perform as expected. Because I made several calls to LG (the manufacturer) we did not get a resolution until after the normal return period. One of the benefits of membership is an extended return period; again, I didn't expect much. We were surprised by how effortless it was to exchange the LG for a different dishwasher. No arguments, no hassle, just a quick delivery and installation of a new machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bang for your buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased my system Oct. This program extends return window to 60 days. The price dropped acct. Black friday I was able get $200 back price match.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Questionable savings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved some money on my phone by joining but probably wont need any other electronics for a fewcyears.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership was a very good investment .I love all the benefits that comes with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Maytag

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. It was delivered and installed by Best Buy employees. Top notch in every way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is great value. You get early access to discount and you get free shipping. Best Buy is making a comeback.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Only if you buy something expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommended if you bought something expensive bc it extends the refund and return, from 15 days to 60 days

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is what you need.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let yourself enjoy a unique experience with this subscription. Discover a world of exclusive benefits designed especially for you. You deserve to indulge and explore new possibilities. Make the most of this opportunity to access premium content and enjoy it to the fullest. Simplify your life and start enjoying everything we have to offer you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Already paid for itself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great membership if you’re regularly in the market for electronics. It’s worth it and will pay for itself in a year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend it just for the fact that it gives you 60 days to return in case anything happens with any product. It comes with other features that are worth it for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kevin the store manager was attentive and helpful!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Kinda worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't buy many electronics so the membership is not very useful to me. I used it to get a discount on a TV but will most likely cancel next year.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Membership is Worth It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I joined Best Buy’s membership, and it’s been great! ✔ Free and fast shipping – No extra cost, and my orders arrive quickly. ✔ Good discounts – I get early access to deals and save money. ✔ More time to return – No rush if I change my mind. ✔ Helpful tech support – Geek Squad is always there when I need help. If you shop at Best Buy often, this membership is really useful. I’m happy with it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect for WFH Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership really comes in handy for our work from home lifestyle. Monitors and gadgets—we find it all at Best Buy to equip our home office.

    I would recommend this to a friend