Customer Ratings & Reviews

The customer service was fantastic! I was taken care of the team from Simi valley, they catered to what was really important to me, broke down the pros and cons then allowed me to decide what item would be best. Most decide for you… the product is better than I could have imagine

The salesman told me it was a no-lose deal, that if I didn't make use of it, they'd be refunding the money I spent. Not sure what it was all about.

I recently shopped at Best Buy and had a great experience. The staff was helpful and knowledgeable, especially when I had questions about different options. The checkout process was quick, and the store was well-organized. My order arrived on time, and everything worked perfectly. It’s always nice to shop somewhere that still values good customer service. Highly recommend!

The My Best Buy Plus membership has been completely worth it. The exclusive member pricing and free shipping have already saved me money on a few big purchases. I also love the extended return window and access to early deals—it makes shopping stress-free and convenient. It’s a solid value if you shop at Best Buy even a few times a year.

I was having trouble getting an online order completed so I went to the store to complete my order. I received excellent help from the leadership team as they reached out to banking company to correct their internal issues. Total process took about 20 minutes to fix but the leadership team member knew what to do, who to call with the banking company and helped to complete my online order which I received at my home address in less than a week.

They allow extended price adjustments and product returns. They send out special deals. There is value in having this because if by chance you have a price adjustment on a big purchase like I did, it pays for itself.

LOVE LOVE LOVE the perks this program allows me! i get so many alerts for so many great deals that i am always looking for needed buys and sometimes impulse buys :) i am a techie - so i love buying cool gadgets and i love getting awesome Best Buy Plus exclusive deeply discounted deals even better !! thank you Best Buy - you know how to treat your regular clients satisfied :)

This membership it a good support an the prices for bay in the store

I’ve been a My Best Buy Plus™ member for a while now and I’m very satisfied with the benefits. The free shipping and exclusive member pricing have already saved me money on several purchases. I especially like the extended return window, which gives me peace of mind when buying electronics. The program is easy to use, and customer service has been very responsive whenever I’ve had questions. Overall, it’s a great value for anyone who shops at Best Buy regularly!

The benefits were a true value for our family! We were able to secure a great deal at time of purchase without worry about a price drop in the near future. While we kept all three purchases made (appliances and laptop), knowing we had up to 60 days to return if there were any issues was a huge weight lifted off our shoulders. We still have a full year of membership to enjoy.

This offer delivers exceptional value from start to finish. Enjoy extended return terms that give you greater flexibility and peace of mind, along with access to exclusive sales you won’t find anywhere else. It’s a smart way to unlock incredible benefits and premium perks while making only a minimal investment.

I am building a new computer and this immediately paid for itself with the discounts I got on a few of the components. Now I have a year membership with all the benefits for essentially free.

I am very happy with my membership experience. The benefits are well-structured, easy to use, and truly valuable. Customer support has been responsive and professional. Overall, it has exceeded my expectations.

Okay, this is by far the best thing you can do if you’re a frequent buyer at Best Buy. It’s a no-brainer. You get your money back instantly. I pretty much purchased my membership and paid it off with my first purchase because I saved the exact amount. I can’t wait to continue using it because you give me crazy discounts. I wish I had purchased it sooner.

I wasnt interested when i was first told about the service. I changed my mind when I realized you get more time with the item to see if it's a fit for you. Im a very busy man and have had purchases that didn't work out and i meant to return but id miss the 14 day deadline. I bought a duplicate gift for a friend his pay was postponed an extra week. Having the extended return time allowed me to change the gift with no hassle.

My purchase was excellent. The sales person was knowledgeable, very attentive and patient. I will always get my tv and appliances from Best Buy. I Will recommend to all my family and friends.

At first I doubted whether the membership was really worth it, but after using it for a year I realize that it is worth acquiring it since you get multiple benefits that translate into savings and in the end the membership pays for itself.

Best Buy Plus has been totally worth it. The fast free shipping, exclusive member deals, and longer return window make shopping way easier. I’ve already saved money on a few purchases, so it basically pays for itself. Great value if you shop at Best Buy even a couple times a year.

I purchased a number of items I needed for my home computing. I had been using am old Windows 10 laptop that just could not handle my needs. It was hanging up, running out of memory and was so slow it was frustrating to reboot every half hour. Purchasing a new Windows 11 Lenovo Laptop was a pleasure. My Sales Assistant was knowledgeable as well as attentive as she listened to my explanation of my needs. I have found my purchases to be exactly what I needed and enjoy the time I now spend on my laptop.

I’m genuinely impressed with the Best Buy Plus membership. It’s more than just perks — it’s a smarter way to shop. From exclusive member pricing to free 2-day shipping with no minimum, the benefits are real and noticeable from the start. One of the standout features for me is the extended return window. It gives me time to actually test out products, especially big-ticket tech items, without rushing into a decision. As someone who buys laptops, smart home gear, and accessories regularly, this flexibility is huge. I also appreciated the early access to major sales — I was able to secure a deal on a high-demand item before it sold out. That alone made the membership worthwhile. Whether you're upgrading tech, replacing appliances, or just shopping smart, Best Buy Plus adds value every step of the way. Between the shipping, savings, and VIP treatment, it’s a no-brainer. Highly recommend!