Customer Ratings & Reviews

So far so good. I purchased a PC & Monitor and the savings was greater than the membership. I guess the idea is to keep me buying my computers at Best Buy every year, but if the service stays good - I'm happy to comply. Stay competitive, guys. (and try to upsell me on that pizza oven next time. I was really close to buying it anyway :-0 )

Jaden once again saved the day. He found the problem within minutes of arrival and plugged in the cords that had been accidentally disconnected by my cleaning lady. Now, my initial call to Best Buy was not handled correctly. The person took all my information but never told me to expect an email from Best Buy with a link that I had to use to pay for the service. Consequently, I received emails from BB stating my appointment would be cancelled due to failure to pay. I called best buy again and the agent got everything fixed correctly, and asked me to stay on the phone until I'd received the correct email and go it all paid for. Thanks to him, everything got fixed. The Chat Bot on the Best Buy web site is awful. It doesn't understand anything you are trying to tell them and eventually they just transfer you to a person. Very frustrating dealing with their website!!!

I recently subscribed to the Best Buy Plus Membership, and I have to say—it’s absolutely worth it! The value you get for the price is outstanding. Free 2-day shipping, exclusive member-only deals, and special discounts on select products make shopping so much more rewarding. What I love most is the priority customer service and extended return window, which give a real sense of premium experience. Even on big tech items or appliances, I’ve already saved more than what I paid for the membership.

As of this moment, the membership is worth less. I guess if i was shopping for electronics all the time, it may be a good thing.

I love being a member it allows me to be able to order stuff from Best Buy at home and have it delivered I live all the way in Menahga Minnesota we don't have a Best Buy for a long ways away this makes it so much easier

Bought my membership while purchasing a phone. Sales rep said I could use it to take advantage of future price reductions on phone. Sure enough about a week late the price on my phone dropped and I was able to save $60!

This membership offers excellent benefits like exclusive deals and extended returns. It’s very useful and worth it for frequent shoppers. Highly recommended.

The membership provides great benefits and protection for my products. It also gives me member discounts and the extended return period which is very useful.

I’ve been happy with My Best Buy Plus. The member-exclusive pricing and occasional savings have already helped me offset the cost of the membership. Checkout is easy, and it’s convenient having the benefits attached to my account. Overall, it’s a good value if you shop at Best Buy more than a couple of times a year.

This membership is real value and getting good protection on the products we purchase from BestBuy. I enjoyed being a member.

Excellent Experience at Best Buy! I had an amazing experience shopping at Best Buy! The staff was super helpful and knowledgeable — they answered all my questions and helped me choose the perfect product. The checkout process was smooth, and the item was well-packaged and ready on time. I really appreciate the quick delivery and great customer service. Everything worked perfectly right out of the box! Definitely a 5-star experience — I’ll be shopping here again soon!

When stepping into a Best Buy store, you are immediately enveloped by a vibrant atmosphere filled with the hum of exciting technology and the buzz of eager customers. The layout is thoughtfully designed, making it easy to navigate through aisles brimming with the latest gadgets and electronics. From cutting-edge televisions that promise to deliver breathtaking visuals to sleek laptops that embody both style and performance, each section invites exploration and discovery. The staff members are often friendly and knowledgeable, ready to assist with any inquiries you might have. Their expertise can help demystify complex tech specifications or recommend the perfect device tailored to your needs, from gaming consoles to smart home devices. In addition to the impressive selection of products, Best Buy also offers a range of services, from installation to tech support, ensuring that your experience is seamless long after your purchase. The store ambiance is further enhanced by attention to detail, with interactive displays that allow you to test out products before you buy. Overall, a visit to Best Buy is not just about shopping; it's an engaging experience that caters to both tech enthusiasts and casual consumers alike, making it a go-to destination for anyone seeking the latest in electronics.

Initially, my wife and I were going to decline this membership. However, our LG representative salesman encouraged us to go ahead and purchase it, with the anticipation of potential price matches down the road. To date, we have lowered our purchase price by $200. So even with the roughly $50 membership price, we are net positive $150. We are glad we purchased the membership.

Great advantage having Best Buy Plus membership. Worked great with free install service for our 100" TV. Wasn't Geek squad but a Third party install. Still did an amazing job and picked up all there supplies and area before leaving.

I have been a best buy member for years. Everyone has their store that they have to be a member. This is ours. All of our electronics are bought through best buy. We knkw we are getting the best product and Best buy stands behind their products. The only store i have never had an issue with getting assistance to figure out an issue or replace a product. They also have trade in options which we use to upgrade computers. We always used Lake Geneva WI bestbuy, I have since moved to another state and we do NOT get the same customer service here. So I just buy online now. Lake Geneva set the bar high!

I wish there was more chances for better deals. I barely got my money out of the service last year. Worth it but only if the price stays the same.

Membership is a real value, Member prices plus unlimited Geek Squad support are great. The fact that I can get money back on a previous purchase that goes on sale cheaper than I paid is the main part that sold me, and I have I benefited already once before. Also love the peace of mind of getting protection plans on our purchases.

This membership has really paid for itself over an over time a time again sits just amazing on all the discounts that I have received being a member. What u waiting for sign uP NOW

My Best Buy Plus has been an excellent experience for me so far. The membership benefits feel real and useful — especially the exclusive deals, faster shipping, and extended return window. Everything has been smooth and convenient every time I’ve used it. It definitely adds value if you shop at Best Buy regularly. I’m very satisfied with the service and the overall quality of the membership

Definitely real value, but the upgrade is most buck for money, since it automatically buys any protection for your product. Protection is definitely not cheap so it’s good they include it for every device in the upgrade plan.