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Customer reviews

Rating 4.2 out of 5 stars with 38984 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 204 Showing 4,061-4,080 of 38,983 reviews
  • Rated 5 out of 5 stars

    Too Easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an appliance for my daughter in law and it needed service. She checked with the manufacturer and had to show proof of purchase. I went in my Best Buy app and it took me less than a minute to find the needed information. I loveBest Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have to get better deals. And have protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing customer service in store. Bought 2 open box 75” TVs, and sound bar. Would definitely recommend the Spartanburg South Carolina store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved money on Black Friday

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paid for itself when a laptop I purchased went on sale

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I purchased my washer and dryer, obtaining the Best Buy Membership was an incentive.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hoping to be able to use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to take advantage of my membership when I was in the store. Worked great. have not been able to get registered or signed in for this membership since then. Still hopeful to figure it out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy been on top of their game past 4 years. Keep at it! More drops more savings!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The value of a 5 year membership was really explained to us especially for a dish washer made buying the warrenty an easy decision. The sales person did an excellent job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Buy plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again, I haven’t had much opportunity to use it as I don’t live near a Best Buy store and not everything is able to be shipped to where I live.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Plus membership and warrantys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I could use my rewards to purchase a extended warranty after purchasing a t.v. But was told I could not because their policy against that had changed recently.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi, Mark! We are sad to hear that you were unsure about how the rewards worked. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review for additional support. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    We love our membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership helped me so much. Loved it,definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a great value to any heavy electronic purchasers!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for techy people.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you shop BestBuy a lot for electronics and accessory use. It is worth getting their membership program. It is a win-win benefit when you shop. Perfect for techy guys like me..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the card, and use it during my purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership card is valuable and helpful. I can right assure to recommend it to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best membership from a store I’ve heard of

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    probably the best membership at a store I’ve ever heard of, the deals from here just leave every other store in the dust and on top of that it allows you 60 days instead of 30 to return your items if anything goes wrong

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Rewards kinda suck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using the rewards that are earned really seemed like a ripoff. Couldn’t use them fully….had to exceed total to fully use.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      My Best Buy Rewards Certificates may have to be used on items that cover the full amount as there are no refunds, or credits applied when the item is under the value of your certificate. This can be difficult and you can reach out to us on any of our social media profiles for support. Facebook (facebook.com/BestBuy), Instagram (instagram.com/BestBuy), Twitter/X (twitter.com/BestBuySupport) BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Membership Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good perks for an inexpensive price. Can't complain

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is the best membership in the whole world that I would buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best decision I could've made!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great choice for those of you who want to maximize the value of your electronic investments! Also, perfect for those who aren't quite sure what version of a product is best and need longer than 14 days to decide. Definitely recommend this at the LEAST when purchasing with Best Buy!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The program is great and I get value from it. The overall package is worth it and if others shop at Best Buy frequently, it could be worth getting.

    I would recommend this to a friend