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Customer reviews

Rating 4.2 out of 5 stars with 40404 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 208 Showing 4,141-4,160 of 40,404 reviews
  • Rated 5 out of 5 stars

    Hundreds in rewards.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    saved a lot of money this year. can’t complain. got a few items for almost free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is very nice to have. I like it because it gives you an extra long return and price match window after purchase. They also give you good deals and gift certificates online.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent Value with Unique Savings Offerings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Best Buy Plus is a decent program that offers several unique discounts in addition to standard sale pricing on a variety of relevant products. The benefits vary in value, however, so to each their own on whether or not participating is worth it. If you regularly purchase from Best Buy at least for big ticket items, I'd recommend it overall - especially as a card holder.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership has amazing value and discounts was a great purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with our membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy knowing if somwthing goes wrong, Bestbuy can fix it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our family’s exotic membership-

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is beyond measure satisfactory! It’s convenient and easy to use especially for those whose lives are extremely busy and need to keep up to date with purchases and other available items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST BUY AIMS TO PLEASE CUSTOMERS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact that I can can el anytime and theres no penalty and I can always switch my puchase to the one time payment microsoft office apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service for price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service for price. Professional and expert service at an affordable cost for peace of mind.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Do I foresee Buy Plus Membership" benefiting me ?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Best Buy Plus membership. My Best Buy Plus Membership definitely has not provided me with any savings either through sales or benefits. Throughout the years I have purchased many large ticket items and had always purchase the extended warranty to go along with these purchases... For instance the 8K TV that I have purchased this year along with an extended warranty supersedes any return policy that My Best Buy Plus Membership could provide... So basically if you're buying anything from a microwave oven to a 8K television you're going to purchase the extended warranty for the product and purchase anyways... Another example when I purchased, a 3D TV in the past I had purchased it extended or two for it the 3D television set, that I had purchased along with an extended warranty who television apparently died with one week left on the extended warranty... As soon as television set died called Best Buy and can't wait to complete Squad is set up an appointment to possibly be a repair Within 3 weeks "after training a few c computer or motherboard chip in the TV, they swapped out the control panel for a new one and lo and behold the TV is still working till this day as a sub TV on the garage... So if for some reason you feel you need an extended return policy for a product that maybe sketchy or catchy or in other words you just want to face safe and not spend a few hours for the warranty extend it warranty... So for me some one who normally purchases an extended warranty, for anything over $100, I reallyhaven't seen any benefitsto having a "My Best Buy Plus Membership"... Seems the sale offers I received basically improved everything lead already purchased? Or in one case in particular to get these sales price you would have to purchase two of the same item and one case in particular... A quick example I've been pricing portable air conditioners so I wouldn't have to run the central air when I'm home alone, early this summer Best Buy had some great deals on Furious portable air conditioner... Of course if I was to buy a 3-500 air conditioner I would still get the extended warranty for it, making my best five membership return policy useless... "Footnote"; if you read My Best Buy Plus membership, return policy, States returns are subject to a restocking fee... If the microwave I purchased stopped working or if the button stopped working would you want to pay or you stocking fee? There was something that I found interesting as far as contracted services such as cell phone no matter what the My Best Buy Plus membership. According to Best Buy in relatively clearly stated print any Equitable restocking fees can be waived by the store associate... So from Bangor Maine to Vero Beach, FL I've only had one problemwith a person that works for the Geek Squad as far as honoringa warranty... Onlyone problemwith a local store manager regarding the deliveryof a new TV8K that just would not work or turn onproperly... "we won't even go into what made you consider a bait and switch tactic for that particular store" I know if I mentioned stores names ornames of employees that's to work at the storesthisreview would not be published I know this for a fact" "So if you buyan 8K TV or for 32-in computer monitors" by the extended warranty, and do not rely on "My Best Buy Plus Membership". As far as the 8K TV that did not work when it was delivered, I am definitely happy I paid the installation or setup fee, for Geek Squad to set up the new TV when they saw the TV wasn't working they were able to box it up cut it off back to the store... The store manager at the Galleria should had definitely given at least of 25% discount for the intervenes of waiting three weeks for replacement TV... And yes there were other brands of 8K TVs available in the store, for a thousand or possibly $3,000 more than what I was already spending... So as far as "My Best Buy Plus Membership" Extended Return Window — Exclusive member prices, exclusive access & free 2-day shipping. Exclusive deals on products and discounts on select services. Same Day Delivery. My Best Buy Membership. Never seem to apply for me or anything I purchased... Yes, "My Best Buy Plus Membership". Has not benefited me, as of yet... Do I foresee "My Best Buy Plus Membership" benefiting me in the future? Only time will tell for the next few months while I still have the membership if I would bother to renew it or not. This review was a little longer than I would have liked it Thank you for taking the time and reading this. *

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "Okay, so here's the scoop: I'm at Best Buy so often, the staff greet me by name - I'm like a local celebrity there, minus the paparazzi. This purchase? It's like my VIP pass. I've saved so much money, I’m half expecting a parade in my honor down the electronics aisle. The perks? Oh, they're the real deal, like finding extra fries at the bottom of your takeout bag. Every time I walk in, I feel like I’m about to unveil some secret savings spell. And let’s not forget, this is an annual extravaganza for me now – it's more than a habit, it's a lifestyle. If you frequent Best Buy as much as I do, grabbing this is a no-brainer. Brace yourself to be on a first-name basis with savings and maybe even get a fan club among the staff!"

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s valuable if you need to use it. And you never know. I bought the wrong microwave, the installer told me. I had to call the store and get another one. They came back to the house and installed the right one. What a mess! But Best Buy was very thorough. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service - provide peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The My Best Buy Total™ membership, priced at $179.99 annually, has garnered widespread acclaim from customers who frequently shop at Best Buy or rely on tech support services. Many users highlight the membership’s value, especially when considering the cost savings on repairs and the convenience of 24/7 Geek Squad assistance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceeded My Expectations Every Time

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am above and beyond thankful for this membership because after purchasing a few times, the service and products have consistently delivered and genuinely exceeded my expectations.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The Geek Squad coming to my house is worth it.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came from Geek Squad are great. The one woman at the Geek Squad in Paducah, KY was always busy doing other things n working with me. Very brisk.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The flexibility is great

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love best buy and its perks I tried a product that wasn't what I expected and was able to return it and try something else that second choice was the right one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Advaneageous Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very advantageous membership. We especially like the product protection plans. The plan for our big screen TV enabled us to replace it at no cost when it needed a part that's no longer available, and since the price of TVs has come down, we had enough money left to purchase 2 new iPhones and Apple Care.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the fact that this membership tremendously help in getting around any issue with product, or even suggestions to buying any other product that I haven't bought. Would like to see emails about any sales promotions i store rather than me going into website or google to see any sales Always keep up the good work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I initially got the Best Buy Plus membership for the extended hassle-free return window, which has been fantastic. I no longer have to worry about rushing to return a product within a short timeframe. This gives me peace of mind when making big purchases, knowing that I have plenty of time to decide if the product is right for me. I was pleasantly surprised by the variety of member discounts and how quickly the rewards added up. This membership is a must have for cardholders. Overall, the Best Buy Plus membership has more than paid for itself in the savings and convenience it provides. I highly recommend it to anyone who shops at Best Buy regularly and wants to make their shopping experience easier and more affordable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes,MoreTraining forThe associate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I probably would have been less hesitant to purchase the membership if the sales associate at least understood what he was selling instead of blindly just repeating talking points.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plus membership benefit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are lots of benefits. Free delivery, free installation and care of membership. I love to use the Plus membership!

    I would recommend this to a friend