Appreciation EventEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.2 out of 5 stars with 40646 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 40,699 reviews
  • Rated 4 out of 5 stars

    Best membership

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the best buy plus membership is very useful

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great if you buy tech stuff frequently.

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you buy tech stuff frequently, then some of the member deals are nice. I originally got this membership because I bought an appliance and they gave some credit back and installed the appliance for free. Occasionally you will see some personal member deals that might peak your interest but wouldn't exactly call it 100% worth it in my case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome customer service

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this when i bought my laptop and they have always been helpful when it cam with any help regarding the laptop and with helping set it up and the bigger return window gave be better confidence on my purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Helps a lot

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for trying out the things you buy personally has helped alot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I went to buy my newest Apple Watch in November, I was skeptical at first to purchase this membership. When one of the store representatives told me that Best Buy does a holiday price match where I could call if the price of my product was lower and get the money refunded to me for the difference I was immediately sold. Not only did this product actually deliver as the sales associate said, but it was so easy to do. I was able to text the Best Buy representative and get everything taken care of that way. I even used my Best Buy credit card and was able to get the difference in the prices refunded right to my Best Buy credit card and off the total without affecting the promotional rate definitely worth the purchase for that alone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not tech savvy. I just know I wanted to update my phone, to keep my number and my carrier. I’m delighted with the phone that was suggested and they did all the tech work for me and explained and answered my questions. It’s good to know that if I hit a snag, they will be there to support me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great work computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this computer to replace ancient one at work. This is meeting and exceeding performance needs. It is quick. The build seems solid. Aside from set up issues with our tech folks transferring data from old computer, I have no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely recommended

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has definitely been worth it for me. The exclusive member pricing saves a lot over time, and having access to unlimited Geek Squad support is incredibly convenient. I also really appreciate the added protection plans on purchases — it gives me peace of mind knowing my devices are covered.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Value

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the price. I've saved a lot of money with the program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the membership!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The My Best Buy Plus™ membership has been helpful overall, especially with extended return periods and member-exclusive pricing. The longer return window gives peace of mind when purchasing big-ticket items like appliances or electronics, and I’ve been able to take advantage of discounts that offset part of the membership cost. That said, the value really depends on how often you shop at Best Buy. If you make frequent purchases or large buys, the membership can be worth it. If you only shop occasionally, the benefits may feel limited. Overall, it’s a solid option for regular Best Buy customers, but it’s best suited for those who shop there often.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best buy plus

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still have not encountered pokemon TCG in Drops after my purchase of best buy plus

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great for extra discounts!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad we bought it when buying our new TV. Got better pricing on everything and saved more than the membership price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy plus

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I literally only signed up for best buy plus to recieve a discount on my purchase. Im only writing this review for an entry into a gift card giveaway.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Smart TV

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are totally enjoying our new purchase! And the sale price was fantastic. It was very easy to set up and the instructions were also easy to follow.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Is ok

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overpriced for what you get unless you're really shopping best buy all the time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The best electronic store ever

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the value of items and the staff is very knowledgeable of what I'm looking for. I bought a lot of items not knowing about the Best buy Plus membership but I have it now and around the holidays I will be using.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Valued membership

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a long time BB customer I value that there is specific deals and benefits for those loyal customers. It worth trying for the free shipping along with price discounts here and there for several different items on a recurrent basis

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a new tv with install and got the Best Buy plus membership with it. Sales associates were so helpful and knowledgeable. Recommend highly!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Everyone likes being a member of a good club. ; )

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesman encouraged me to purchase this membership just in case they put their remaining iMacs on sale after I walked out. Unfortunately that didn't happen. But as it turned out, I had to return two of the accessories I had also purchased and received back every cent I had spent. (I didn't need the new Magic Mouse, there was one already in the box.) Perhaps the easy refund would have happened anyway, dunno.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to have

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good to have Best Buy membership, to get some discounts and you're going to be able to pay over the time with no interest in a lot of products.

    I would recommend this to a friend