Customer Ratings & Reviews

I’m really impressed with the Best Buy Membership! It’s definitely worth it. The program offers great perks like free shipping on almost every order, priority customer service, and exclusive deals that truly pay off. Having early access to big sales, especially during Black Friday, is a huge plus. Customer support is also excellent: quick, friendly, and efficient. Overall, it’s a smart investment that saves both time and money. Highly recommend!

My Best Buy membership was real great deal when purchasing my TV with bonuses and discounts. It also gives you peace of mind when purchasing items.

Look into their price match policy! It’s kinda hidden which makes sense. I bought a new laptop, it usually goes on sale every few months but I needed one to replace my old one that broke ASAP. The two sales guys were very good at their job trying to upsell the memberships and at the last minute mentioned that the return period gets extended to two months with the membership and if the laptop goes on sale during the return period you can price match. A month later the laptop went on sale and I got $450 refunded for price match. Definitely worth the $25 membership!

As a regular Best Buy customer, I can confidently say that enrolling in a My Best Buy membership has completely changed my shopping experience for the better.

It’s been about a month since I and my wife made a great decision on purchasing GE profile 5.3 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and UltraFresh Vent System+ With OdorBlock with the 7.8 Cu samrt dryer with steam and I have to say we have zero regrets. We really love the venting feature, which helps to sanitize and clean anything

I’ve been really happy with the My Best Buy Plus membership. The member pricing has already saved me money on a few big purchases, and the free shipping has been super convenient. I also appreciate the extended return window—it makes buying electronics a lot less stressful. Overall, it feels like a solid value and has made shopping at Best Buy much easier. Definitely recommend.

This membership will be a real value for me. Having unlimited Geek Squad Support whom have great knowledge for set up and repair of electronics. Also, having the peace of mind of purchasing a protection plan that will cover all of the expensive items purchased. Thank you!

Unmatched savings, exclusive member pricing, and extended price‑match protection — it’s honestly a no‑brainer. Don’t overthink it, just go for it.

So this membership is good if you are buying multiple electronic devices per year or even making a single large purchase once a year; but the membership will renew automatically and you will forget about it - and they will not remind you.

Just purchased the Best Buy Plus membership with our new computer and phone purchase. WE are hoping that the additional savings will be beneficial. Looking forward to taking advantage of all the savings and protections.

The sales rep was extremely nice, helpful and knowledgeable on the laptop that I was looking for. I always come to best buy when it comes to my electronics that I purchase. Best Buy honors their warranties and also helps when the warranty expires. I trust Best Buy and will always come back.

I recently purchased the 150-inch Ambient Light Rejecting (ALR) screen from Best Buy, and it has completely transformed my home theater experience. The screen’s massive size delivers an immersive viewing experience, making movies and games feel larger than life. Installation: Mounting the screen was straightforward, thanks to the clear instructions provided. Despite its size, the frame is designed for easy assembly, and with the help of a friend, we had it securely mounted within a couple of hours. The build quality is robust, ensuring the screen stays taut and wrinkle-free. Performance: The ALR technology works wonders in my living room, which has a fair amount of ambient light during the day. Even with the curtains open, the screen maintains vibrant colors and deep blacks, significantly reducing glare and washout. This feature alone makes it worth the investment for rooms that aren’t completely darkened. Image Quality: Paired with my 4K projector, the screen displays crisp and clear images. The color reproduction is accurate, and the contrast levels are impressive, bringing out details in both bright and dark scenes. Watching sports, movies, and playing video games has never been more enjoyable. Overall Satisfaction: I’m extremely satisfied with this purchase. The 150-inch ALR screen has elevated my home entertainment setup to a professional level. I highly recommend it to anyone looking to create a cinematic experience at home, especially if dealing with ambient light is a concern.

The amount of items you can buy on sale with the Plus membership is insane. It also pays off itself in nearly every purchase and even saves you more, more times than not.

I wasn’t sure what to expect when I signed up for Best Buy Plus, but it’s quickly become one of the most valuable memberships I have. The free 2-day shipping alone has saved me so much time and money. On top of that, the exclusive member-only deals and early access to sales have already paid for the membership multiple times over. I also love the extended return window — it gives me peace of mind, especially when buying gifts or trying out new tech. Add to that the occasional bonus reward points and special financing offers, and it’s honestly a no-brainer if you shop at Best Buy even a few times a year. Highly recommend for anyone who shops electronics, appliances, or just wants VIP-level perks without the VIP price tag. Great value, great service, and great savings.

Membership worked out pretty good. Both items that I bought were on sale and I got a better deal through Best Buy with the price match.

It isn't necessarily the Buy Plus that deserves four stars, it is the service I received when buying the program. Waited about 30 minutes for an associate to help me in cell phones (I think there were only 2 employees in the whole store). The process of returning the defective phone I purchased and buying a replacement was awful.

Second service rep that waited on me was very knowledgeable and professional and explained the items and details and was patient and assisting knowing me different products that best suited my needs, on what I was looking for. However the membership didn't offer computer setup okay

I’ve been a My Best Buy Plus member for over a year and a half, and I have to say—it’s absolutely worth it. The benefits go far beyond just standard rewards. One of my favorite features is the exclusive member pricing. I’ve already saved a good amount on tech purchases I was planning to make anyway. The free 2-day shipping with no minimum is incredibly convenient. Plus, having early access to deals and events gives me the option grab high-demand items before they sell out. Another huge bonus is the extended return window—it gives me peace of mind when I’m buying gifts or trying out new gadgets. Customer service also seems a bit more responsive since I joined, which is a nice touch. If you shop at Best Buy more than a couple times a year, the Plus membership pays for itself quickly. Highly recommended for tech lovers, deal hunters, and anyone who appreciates extra perks and convenience!

I was surprised at how much I saved, the special treatment I received and the all around experience with becoming a member!

The one frustration I have is that it is very difficult to put a purchase on a correct account if an incorrect one was done initially by accident. I still don’t think it was switched correctly. Only one person in the store could do it. I tried to cancel the order as soon as I found out what had happened and was told to fix it when the product came in. It was not as easy as they made it sound and once again I don’t think I got credit for it. Other than that I am happy with what I have.