Customer Ratings & Reviews

The young person that helped me during my laptop purchase was very knowledgeable. he took time to make sure i got a laptop that would fit all my needs.

We arrived at the store and were greated by a person that directed us to the department we needed. Then Richard arrived to help. He was very helpful and gave us various choices of product. we settled on one product and he checked us out explaining every thin in full detail. I would definately us Richard again.

The best decision I can make is to buy the membership. I was completely unaware of it, but I bought it and it has given me back quite a bit of money due to the price change. It is highly recommended.

Absolutely great choice to purchase this membership I am very happy. Bought this and will be renewing my membership

The Geek Squad team had a real challenge getting our new TV synched up with our stereo system and all the remotes. They stuck with it and were eventually able to successfully coordinate ALL functions through a SINGLE remote. What an amazing job. Thanx so much

Very happy with my Nest Smart Thermostat. Also, was extremely pleased with the installer. Every time I have had the Geek Squad I was 100%+++ pleased with them.

Membership just adds the little extras and recognition by store employees, to make the shopping and buying experience much more pleasant and enjoyable. Definitely recommend. Edna Babbitt

We are enjoying our new TV. Our Geek squad installer did a great job of setting it up and it only took about an hour. we were pleased he took the time answer our questions,

I did get a $50 discount on a freezer, so this was really free for me. I haven't bought anything else yet, so not sure if it will be of any benefit yet.

Haven’t really used it yet, so I’m not sure what it does for me

[Employee of bestbuy] 1000% worth it, has saved me in many situations from losing money

If you shop Best Buy more than a couple times a year—especially for high-ticket items or time-sensitive needs—My Best Buy Plus is a no-brainer. You’ll get the value back almost immediately if you use it right. Would recommend to anyone who values speed, savings, and peace of mind when buying tech.

Honestly, i was hesitant to buy it at first but after a few months, it was definitely worth the purchase. It really pays for itself! You get discounted prices and from time to time I have received best buy gift cards , just saying thank you for being a member! Its awesome, I highly recommend!

Decent benefits for the price, especially if you regularly buy tech, but good for appliances too.

Best Buy Plus™ membership offers a comprehensive suite of benefits that elevate the shopping experience for tech enthusiasts. With perks like exclusive member pricing, free installation services, extended return windows, and priority customer support, it caters to both frequent shoppers and those seeking extra convenience. The inclusion of perks such as unlimited Geek Squad technical support, early access to sales events, and rewards points accumulation further sweetens the deal, making it a compelling choice for anyone looking to maximize their Best Buy experience and streamline their tech purchases.

I purchased a high end laptop, it worked great for what I needed, but my needs changed a few weeks later. I needed more power and less mobility. I was able to perform my exchange due to the policy without any issues! My confidence I Best Buy’s willingness to facilitate supporting my needs keeps me coming back.

I Have bern using Webroot for over 15 years. I have been very pleased with wetroot making sure my phone and two computers are free from viruses, malware and fake predators. I Wish the price was cheaper as I am on Medicare.

We’re so glad we signed up for a Best Buy membership — it saved us money on our dishwasher, and when the price of our fridge dropped, they quickly issued a credit to our account with no hassle. We’ve already been recommending it to our friends — it’s definitely been worth it!

The My Best Buy Plus membership is a great value for frequent shoppers. The discounts, member-exclusive deals, and access to Geek Squad support provide added convenience and peace of mind. I also appreciate the flexibility in managing purchases with protection plans. However, I’d love to see even more benefits or a loyalty rewards program for members. Overall, it’s worth the investment, especially if you regularly shop at Best Buy.

it is great if you get tech that speaks understandabel English, I had to talk to three techs until I gone someone that undersstood me I him