Customer Ratings & Reviews

60 day returns is probably the must useful feature, especially if you buy a refurbished item or are undecided.

Great program , was very good service when making my purchase

This is good, but I actually upgraded the plan to the next level so I could get extended warranties

I recently purchased a MacBook from Best Buy online using my "my BEST BUY Plus" membership. The entire experience was exceptional. The membership perks made the process smooth and rewarding, and the online platform was incredibly user-friendly. From browsing to checkout, everything was seamless. I couldn't be happier with my new MacBook and the fantastic service I received. Highly recommend both the product and Best Buy’s superior online shopping experience!

This is a good value for your money. Love that I can get it for a year then choose to renew or cancel if I wish.

The ability to have 60 day returns on most items alone makes this membership worth it. But then the member only price cuts actually pays for the membership when you get those savings if you think about it. Solid.

A real value and glad the salesperson approached me to take offer.

I got the membership because I made a large purchase prior to Black Friday and was concerned about the price reduction. the computer did in fact drop significantly in price and because of my BB+ membership, I was able to get a credit for the different.

This membership has helped a lot in my savings, it makes sure i get deals on every product i buy.

Again, I haven’t had much opportunity to use it as I don’t live near a Best Buy store and not everything is able to be shipped to where I live.

I've been buying from Best Buy for many years, and for three reasons: one, they maintain a physical store; two, I find their customer service to be superior; and three, I've had excellent service from the Geek Squad when needed. Recently I ordered an expensive washer and dryer. They were delivered and installed on time, and with noticeable care to set the items up and to ensure they met my requirements (placement, etc.) I will continue to buy from Best Buy for any item they carry, vice shopping at other well known and large outlets.

its not bad if you buy a lot of stuff and need longer window for returns . otherwise makes no sense cuz i dont see many other useful benefits like the old membership .

This is worth the value. With price match i just paid for the membership.

I changed this plan to the best plan. I wanted the guarantee component. Note also the older woman at the Geek Squad desk was not nice. I would have walked out were it not for the computer guy named Lewis who was very friendly. I suggest you find a more friendly CSR for your

it's nice to have Sometimes to find the deals. you have to hunt for them. It would be nice to have a store closer to use down here in Hastings MN!

One of the best memberships ever, believe me I know a good thing when I see it.

This membership is a true value!! Membership prices plus Geek Squad support is great !! The peace of mind it gives is an added value

Amazing! Cant go wrong with it. Many deals and extra discount

I’ve been really happy with my Best Buy membership plan. The free shipping, exclusive discounts, and extended return periods make shopping a lot more convenient.

when i purchased the membership i paid $70 they said i would get $50 rebate... that was a lie and they tried to say it was a $5 rebate... they lost me as a customer as soon as they tried to lie about a teenage on the membership... not a good way to do business... i generally like to support my community. however i never shop at a best buy again. is target but online at least im not looking someone in the face that's ready to lie looking to right at me... even then... it won't be at best buy