Customer Ratings & Reviews

This membership it a good support an the prices for bay in the store

I love my membership as I move back and fourth to California and Texas and sometimes need to make returns this gives me a long enough period where I can return stuff and even find good deals so far this year I have saved about 200 dollars just having this membership

Very worth it for deals, price matching, and extended return times. Has saved me a lot of money. Very happy the Best Buy employees convinced me to get this. Now the membership just keeps bringing me back in to buy more stuff because of all the deals

Best buy is a very healthy experience when buying for the right appliances for your home as myself a long term buying customer who has been given the knowledge to buy the right products for my home.

We recently took the membership while purchasing a new Television. We got access to Black Friday deals early, it was a real value deal , we were provided with membership discounts as well. We were also given some cashback which can be used for our future purchases. Overall its a great value

How helpful this membership is for you is really going to depend on the person. If you already buy a lot here and want it delivered a little faster it’s probably fairly useful. Personally I bought it for the shipping upgrade, and then the item was delayed instead of arriving early. I know BB doesn’t control the mail once it’s shipped but it was still frustrating. In addition, they keep telling me to get the app for better deals. I don’t think this is reasonable, and expect full access to something I’m paying for without downloading unnecessary things, and I don’t want yet another freaking app for a single store. I don’t expect to renew unless I start getting considerably more use out of it.

The My Best Buy Plus™ membership is great if you shop at Best Buy often. You get free 2-day shipping, exclusive deals, and extended return periods — which really save time and money. The only downside is the annual fee, but the benefits easily make up for it if you buy electronics a few times a year.

This pasta maker feels solid and well-made. The dough roller is smooth, and the adjustable thickness makes it easy to get the texture I want. The cutter works great for noodles, and the cleaning kit is super helpful. I made fresh pasta on my first try, and it turned out delicious. Great little machine for the price

I wish I signed up for this membership sooner. I thought it was a lot more expensive. I have already gotten my money back. I get quite a few visitors from foreign countries. Apple products are a lot more expensive where they come from. So they get a chance to shop the already cheapest prices in town and save on top on top of that with my membership. Of course I get the points. It’s a win-win. Thank You!

I’ve already done this, why does this continue to come?

One of the main reasons for the five stars is Bryan, a helpful and very good-natured floor rep at the Dedham branch in Massachusetts. When we come in knowing the category of product we need, but not knowing a brand or model, we can rely on him to guide us to products that have proven effective and durable for us at a much higher rate than earlier before we found him. Then he spends time helping us get the best prices on them that Best Buy can offer, sometimes a complex process. Overall the human factor like this is still crucially important in making us regular customers at a store. There are so many products sold by Best Buy in each product category, and often the particular models recommended by supposedly "objective" consumer rating services like CR and the New York Times' Wirecutter are not among them, that a good in store guide who is honest is essential to guide lay people towards purchasing an item that will be satisfactory, and avoiding high markup "duds". The payoff to the store is possibly accepting the tradeoff of lower markups on immediate sales, but gaining much stronger customer loyalty, and thereby higher returns in the medium and long term through a significantly higher aggregate gross sales amount over the years. Bryan serves Best Buy well in this respect and we greatly appreciate his services, making the Dedham store the first place we go to whenever we need an appliance or office equipment.

“I signed up for My Best Buy Plus and it has already paid for itself. The free shipping is super convenient, and the member-only pricing has saved me money on a few big purchases. I also like the extended return window, since it gives me peace of mind when buying electronics. Signing up was easy, and I can see all my perks right in my Best Buy account. If you shop at Best Buy regularly, this membership is definitely worth it.”

Sales agent we dealt with was awesome. He was extremely knowledgeable about our cell phone purchase. Easily transferred info from old phone to new phone. Price was the best we could find. Definitely an overall great experience.

Very good membership i got that before the Black Friday and i bought laptop and the price dropped after one month and half i called Best Buy they matching the price and refunded for me because i have a membership

We purchase enough products from Best Buy that having a membership provides additional support for the items that matter to us and gives me peace of mind.

Read carefully some good some not as good, mostly good

The delivery was smooth and on schedule. The 75" Hisense TV was setup quickly and easily with a little help from family members. This purchase was made after signing up for My Best Buy Plus membership. I have been very satisfied with whole process.

This membership has real value because when I purchase items too large for my care, I take advantage of the Free 2-day shipping. I addition the 60-day return window makes shopping convenient and gives a peace of mind.

I just got off the phone from geek squad. I spoke with Manual,, he figured where the problem was . He got my Microsoft office subscription up n running and my printer. I am good to go working on this problem for 3 weeks he figured it out in 5 minutes. Thank you manual!! You’re the best!! Thank you Best Buy!!

I am able to receive discounted offers on products and better discount on holiday sales. More time to return items for a cheaper price on days of a sale.