Customer Ratings & Reviews

The membership has its advantages. The sales team seem eager to provide you with value services.

I am so glad that I got the Best Buy Plus Membership. It is really going to help in the long run when I make purchases, receive Best Buy Certificates for my account. Its a great idea if you always shop at Best Buy!

Thanks for the membership. I needed it today to have one of the Geek Squad check out my recently purchased laptop. It was so helpful to discuss some of the features and perhaps some of the possible issues with the laptop.

ChatGPT said: The My Best Buy Plus™ membership offers great value if you frequently shop at Best Buy. It includes benefits like exclusive member prices, free shipping, extended return windows, and special deals throughout the year. If you want extra savings and convenience on electronics and tech purchases, it’s a solid membership to have.

I would like to recommend all the employees I dealt with at Best Buy’s store especially Mike Sellers & Gio they went out of their way to make sure everything was handled properly and in a timely matter. There was a delivery/installation issue that they both took the time to resolve asap and Mike also made sure that my counter depth refrigerator fit in the space and got back to me right away without question, via calls and text. If Best Buy’s keeps employees like these their business will always do well. I will recommend this store every time.

Do to my accident I didn't know what to expect by getting this product. But to my surprise it has helped me a lot. Works really good for me.

Having this membership really does have a lot of beneficial options to it. The fact that you have 60 days to return, something is phenomenal. It gives you enough chance to actually see if you like the item and if you don’t like it, you can return it, but you have enough time to find out. To return window to and price matching ability is also a big bonus! 60 days and the item goes on sale you get the difference wonderful! Geek squad attention if needed is an absolute bonus too!

I got this for free for a year for making a massive purchase and opening a credit account for bestbuy. I have not seen any benefits from this as of yet (Months after 'Purchase') the only benefit is not having to pay interest for several months allowing me to save money and not pay any interest at all.

I have a good experience with this membership. This membership actually saves money, and the extended protection and support make a huge difference. It's reassuring to know help is available when something goes wrong; instead of dealing with extra costs later, i got this when i purchased my laptop

Rob, who checked me out was so amazing and explained this so well and made sure I understood it before I made my decision. He was such a help. On this purchase and two other others. I always return to this Best Buy because the team is so fabulous.

I’m genuinely impressed with the Best Buy Plus membership. It’s more than just perks — it’s a smarter way to shop. From exclusive member pricing to free 2-day shipping with no minimum, the benefits are real and noticeable from the start. One of the standout features for me is the extended return window. It gives me time to actually test out products, especially big-ticket tech items, without rushing into a decision. As someone who buys laptops, smart home gear, and accessories regularly, this flexibility is huge. I also appreciated the early access to major sales — I was able to secure a deal on a high-demand item before it sold out. That alone made the membership worthwhile. Whether you're upgrading tech, replacing appliances, or just shopping smart, Best Buy Plus adds value every step of the way. Between the shipping, savings, and VIP treatment, it’s a no-brainer. Highly recommend!

Great if you intend to purchase other items. I was informed when I purchased this I would receive $100 into the account I used to purchase it. Instead I received $100 in gift certificates and only after I called several times. Deceiving in attempt to get you to purchase this.

Best Buy membership offers you more savings and discounts and is really convenient if you buy from this store often. if the price drops after your final purchase, you can go back in the store and get your money back from the difference when you paid. absolutely satisfied!

Was an amazing membership just wanted to upgrade to the next one up since was buying a lot of electronics this year

I give Best Buy a 5 star because the customer Service is excellent. All the items I order are excellent as well. Keep up the amazing work.

I have had nothing but bad luck with the purchase that got me into this. i ordered an oven in October. I was promised delivery before Thanksgiving. Then reordered promising Id have it before Christmas. Then finally promised it by today, January 5. it was to be here between 10am-1pm. not a courtesy call, text or email. no on showed up or called AGAIN! I made several phone calls and was told it would be here by 7pm or someone would call to reschedule. Again not a word. I am still waiting to hear what happened. Why for the third time do I still have no oven? I am so upset. I wasted a day waiting on something that was never coming. I had to pay someone to babysit my two grandchildren because your people said no children in the way. This is the absolute worst customwr service I have ever delt with. Shame on Best Buy. Not one person followed through this sale. Take my monwy and then treat ua like this! Shame on Best Buy. Now what am I suppose to do? I should not have to go through all the mess to talk with someone to find out what happened to my over. someone shpuld be calling mw to explain what ia going wrong. Shae on hou Best Buy. I will surely be letting everyone I know how badly this was handled. I sot here tonight AGAIN with no oven, no explanation as to why and not one person from Best Buy can tell me when will I get my oven? Shame on you! This will definitely be the last time me or any of my family purchase something from Best Buy. Where is my oven and what do I have to do to get it? Please at least explain to me what is going on. again Best Buy should be a shamed. Best Buy is not customer friendly at al!

My Best Buy Plus membership has been an excellent value. I enjoy member pricing, fast support, and the peace of mind that comes with protection on my purchases. Highly recommended.

Totally worth it! The Best Buy Plus membership gives really great discounts. I saved a lot on electronics and gadgets — definitely a valuable and cost-effective membership!

Having the My Best Buy Plus membership has saved me a lot of money on my recent tech purchases. The exclusive member prices and extended return windows provide great peace of mind. Totally worth it.

Just Luvin' my new Samsung OLED S90D TV. Other than having to do 2 factory resets (which restored performance perfectly) this is by far the best I've ever had. The color, contrast and resolution are everything the other reviewers (and manufacturer) reported. I can't speak to the sound quality as I purchased a lower level Samsung sound bar to go with it. I did have an auxiliary amp setup with my previous TV but this is the first I've had the benefit of a subwoofer which provides a theater-like experience. So glad I got this package!