Customer Ratings & Reviews

This membership is the best, gives you great discounts.

I am so far pleased with my card and my first purchase with it but as far as I can tell I didn't get credit for my first $770 purchase. On my purchase with my card I also paid a $29 delivery fee when the delivery was supposed to be free. I am very pleased with purchases from BB and they beat the price of a lot of big stores.

Tremendous value. The discounts and coupons are worth the price.

Honestly really great. My favorite feature is the ability to return items beyond the 14 days. Now I can properly test an electronic device and see how I really feel about it instead of making a rushed decision. Free shipping and all that is also really nice.

This membership was saved me hundreds of dollars on purchases I had already intended to make without the program. I receive the rewards shortly after the earning period which has been extremely convenient for using towards more purchases. Love this membership

First time joining. Was looking to purchase the appliance. One of the managers at the time help explain about the membership and benefit. Help/like member discount feature.

I like to test products out myself and go threw quite a few items at a time. Returned a power supply I never got around to testing but forgot to return before leaving on vacation without realizing the return window was only 15 days. This subscription is truly worth it for the extended return policy alone. I'm willing to spend more now that I have a safety net for any purchases I make from now on.

Membership is very good thing that can benefit every one

Handy, convenient and a ton better value than Apple care

This membership is ok if you fits you. It didn’t me. I had no problems, it’s just that I never used it. So I’m not sure I could give an accurate review. It might fit you and if it does then that’s great. I hope it works for all of you.

In the past month, I've been using the Geeksquad services from Best Buy, and overall, it has been a positive experience. The convenience and support they provide have proven valuable in addressing my tech-related concerns. Best Buy's Geeksquad has proven to be a reliable resource for tech support in the past month. The combination of friendly staff, in-store convenience, and affordable repair options make it a service worth considering, especially for those who prefer a hands-on approach to technical problem-solving. The minor hiccups in appointment scheduling and remote support are overshadowed by the overall positive experience.

Excellent customer service, communication. And attention by my sales guy. Besy recommendation he couldve made to me. He was clear and fetailed about the benifits. He wasnt salestly either. Need more sleaa professionals like this!

honestly it may not be worth it to purchase this membership, I used it maybe four times over the year and it never gave me any discounts really that I can remember. I don't shop at Best buy that often but I did get a 86-in television and it never gave me any points back as well as earbuds for a couple of times and it never gave me any points I don't remember getting any freebies from this membership.

I was shopping for my daughter’s ipad and pencil, amongst other things and i noticed that if i signed up for this membership, it would be FREE because of the discounts id get as a Plus member on the other items in my cart. What’s great is they would apply the discounts by just having the membership In my cart and therefore taking advantage of the discounts immediately before actually paying for the membership. Now i have a year left of member exclusive deals and free 2 day shipping, love it!

the salesman who sold the washer was not real good. The delivery guys were OUTSTANDING!!! The washer is doing a great job!

I was a plus membership in the past. I went back and got a good deal for the plus member for a 65inch C5 oled tv for a great price

3.5 stars I have been a Platinum level Best Buy member for many, many years but they stopped that program and started this one. I haven't ever really understood how it works, except that you have to pay for the higher level memberships now rather than earning them through purchases. For $49.99/yr, I get early access to sales, although I'm not sure when these sales are? I also get free 2 day shipping and an extended return policy to 60 days. I think there is something with tech support too but I'm not sure. I would say that if Best Buy wanted their program to be more successful, they need to have a more comprehensive listing of what you get for each level with access to more detailed explanations for each if you need it. From reading around, it doesn't seem that I am the only one with this issue.

Pedro was absolutely amazing. He was not only very knowledgeable about the products but he was nice and accommodating as well. He is a credit to Best Buy.

This membership extended my return policy which allowed me to return my item after 2 months instead of 1. It is worth the money for the extra piece of mind.

It was really sweet and amazing by dealing with best by and I’ve never regret singing up the best my account I really enjoy all my purchases