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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 37369 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 37,369 reviews
  • Rated 5 out of 5 stars

    Great value and exclusive perks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the My Best Buy Plus membership has saved me a lot of money on my recent tech purchases. The exclusive member prices and extended return windows provide great peace of mind. Totally worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Using my membership at Best Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow. I went to a couple other stores nearer to my house, looking for for a new refrigerator. Nobody wanted to help! What is that anyway my brain said go to Best Buy. I did. As soon as I walked in the door, the greeter was there of course and she said do you need any help? I said yes actually I do. She promptly found a nice person to help me and he did a wonderful job. His name is Tim and I think he deserves a raise not only was he patient, thorough, with a great attitude, but he was efficient as well. This is a good mix and resulted in sale and happy customer so far. Now delivery day hopefully that goes as well. I expect it too. I love Best Buy. There should be a song.,”Ooooh Best Buy we loooove you.”

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OSCAR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a new member & already I've been satisfied with Best Buy. I was given an explanation & a pleasant result to my request. The representative was professional & compassionate.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Senior

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy always have best deals & best service delivery to make our customers happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is the best membership with the best price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great membership for when you’re interested in getting technology, especially the up-to-date stuff for yourself and the young members of your family to do their schoolwork and their household expenses. This is the best way to get something that fits your pocketbook and the prices are great along with the staff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Best Buy and Best Buy Plus!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just saved over $100 because of the Best Buy Plus membership benefits! Best Buy is the best place to buy your electronics, computers, TV or stereo speaker systems! Keep up the good work Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yearly Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really happy I decided to get the Best Buy yearly membership. The benefits are totally worth it—fast and free shipping, exclusive deals, and extra protection options have already saved me money. Customer service has also been super helpful and quick whenever I’ve had questions. If you shop at Best Buy even a few times a year, this membership pays for itself. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it if you shop a lot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a long time for me to dive in and actually get the Best Buy membership. It’s pretty nice. The 60 day return window/price matching is what really sold it for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nothing but love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an issue with headphones I received for Christmas and they swapped them out with no issues. I love my new Bose headphones! Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bigger return window is Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made returning products I was unsure about much more comfortable. Had to buy a laptop for travel and wasn't sure if it would work, unfortunately it didn't. But BB made it easy with the 60 day window to test the laptop and exchange it for a better version that suited my needs

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Saved me Money on First Use that exceeded the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's early days but so far it seems good. I was purchasing a two-pack WiFi mesh system in store and the cost of the membership was offset by a discount on the items I was buying so it was an obvious choice. Whether I will renew the membership at the end of its twelve month term will depend on how useful I find it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Plus Membership: Worth Every Penny”L

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy’s Plus Membership has been totally worth it. The fast free shipping, extended returns, and exclusive member deals have saved me time and money. I especially appreciate the quick, reliable tech support whenever I need it. If you shop at Best Buy even a little, this membership pays for itself. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My experance with Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been pleased with everything i buy Wonderful People that wait on your service and politely and spend time with u on your purchase and I found out they get no perks or anything commissions on sales Just there pay they deserve something fir sales they do to make the company money on sales

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally worth the membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Best Buy Plus membership has been a great value for me. I really enjoy the exclusive member pricing and early access to deals. The savings add up quickly, especially on big purchases. Customer service has also been very helpful whenever I needed support. Overall, it gives me peace of mind and is definitely worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Plus Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased an HP All in One computer. The sales assistant mentioned the The Buy Plus membership. I was very interested in the price match for 60 days. Especially since Black Friday was coming up. The price on my purchase went down another $50.00. I called Best Buy and was given the $50.00 credit to my credit card. No problem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    60 day sale price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a Sony television 62 days ago and today was denied the Black Friday sale price ($198.01 reduction) because I was 2 days late. Has anyone received any allowance on the 60 day rule?

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello! Thank you for leaving us a review. It saddens us to hear that your recent experience with us was not a positive one, especially when needing support on a price match. We appreciate your feedback, and have provided a link to our Price Match Guarantee Policy below.

      https://www.bestbuy.com/site/help-topics/price-match-guarantee/pcmcat290300050002.c?id=pcmcat290300050002 BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Good Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was a good understanding of helping me to make s good purchase for a good price and not only that helping me to understand the. Values of the sales and discount of being a member,that is so awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the member pricing and most of all the Geek Squad. I have purchased several TVs and I am so glad I had access to the Geek Squad. I may be purchasing another TV in the near future and really glad I have this benefit.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Buy Plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this membership has been well worth the expense. With the credits I received from my purchase of an item and the membership I was able to get a considerable discount on another item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Doctor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    many thanks for giving me this opportunity to write my opinion ; grateful to staff and other team members who always assisted me buying and enjoying best buy products , i swish everybody health life , prosperity and happy new year ,

    I would recommend this to a friend