Customer Ratings & Reviews

We love our tv. We went a little bigger and with the sound bar it is good.

Membership with BestBuy is great and works good for warranty

The gentleman who helped me buy my new LG TV was great -- knew the products, understood my needs. And the Geek Squad gentleman did a great job of installing the TV -- arrived early, but coordinated that. Great experience overall. Thank you to Best Buy.

This membership is a great price and wonderful for gift giving. Excellent deals.

This membership is a real value I really recommend

I purchased a eero mesh router system in August 2023. The price was competitive, the purchase experience was trouble free, and the Geek Squad Technician (Matt) was great. I would have really struggled putting in the system myself. The membership was well worth the cost and would do it again the same way. However, I'm not a frequent purchaser and have not had the opportunity to use any of the other membership benefits. I'm looking at purchasing a couple of kitchen appliances within the next twelve months and will keep Best Buy high on the shopping list.

This membership is absolutely worth it! The exclusive member prices helped me save a lot on recent purchases, and the added benefits like faster shipping and special offers are amazing. Everything works smoothly, and I always feel like a VIP customer. Totally exceeded my expectations!

I have found thus membership very halpful in maintaining real cost savings abd service in the way we spend discretionary dollars.

I originally called the 888 number for my price match refund. It was very hard to understand the phone rep, she also told me that I was not eligible for any refund. I disagreed and she instructed me to head to the store. I did go the store in Ashwaubenon, and was refunded the price match with no questions asked. It took all of 30 seconds. I am very disappointed in the 888 number quality of customer service. What she told me was 100% incorrect and she would not transfer me to her supervisor when I asked. So for that part of my ordeal, I would rate it a 1. For the customer service I recd directly at the store, I would give it a 5.

This membership was worth the cost for price matching after purchases when sales occur during the holiday

The extended price match and return policy and member deals are a plus. Those are the primary reasons for my membership. I just don’t know that I used it enough to be worth it last year. This year it has saved me at least $40 so far.

This membership is great! Really makes purchasing more comfortable.

I absolutely love my Best Buy membership! The diverse benefits have made shopping so much more enjoyable. Their exclusive deals and special discounts always make me feel valued as a customer. The service team is incredibly helpful whenever I need assistance. I’m thoroughly satisfied with my experience and warmly recommend it to everyone!

It has worked for me. Good deals and protection plans.

We needed to replace our home computer and found the service and expertise at best buy to be the best. The sales person was very informative and knowledgable about all aspects of what we would need to replace our computer. He even offered help after the sales and we could return to Best Buy to gzve more clarification. The Geek squad there is excellent and getting a discount for 1 days purchase of both computer and printer was a grest savings. Goid advise to sign up for the card. Thank you. The computer is excellent!

I like all the savings we get as a plus member but its on things that i wouldn't really need and the things that would he nice to save on things that you would purchase more than once either have like 3 dollars off or no savings at all. That's really my only gripe about it i know its a newer feature and ill be happy to see the improvements they make.

The Best Buy Plus membership was a great offering that allowed me to purchase a very good laptop for a family member at an excellence price. Let's just say that the family member had a very Merry Christmas that year!

The return and price-matching policy is great, and I was able to quickly recover the membership by tracking prices at all major vendors post-purchase and then requesting price matches if a drop occurred. I saved a many hundreds of dollars after two TV and audio system purchases.

Membership is a great value. Always a great place to shop. Good selection of products and services

This membership gives you access to discounts..refunds etc.