Customer Ratings & Reviews

Your online help desk is the worst is the worst I have ever had to deal with. Will never waist my time with them. The in store help is the best. Out sourcing yo help desk overseas is a big mistake. I can’t understand any of the people on the phone. Not good Best Buy.

The Geek Squad was outstanding. They respected our house, making sure they didn't leave any trash behind, mark the walls, and wore foot coverings. They made sure the TV mounted correctly and in a position that met our needs. They also spent considerable times making sure the TV was setup correctly and was broadcasting correctly, and remote control worked. When they left, the TV was absolutely ready to use 100%.

Seems to be working just fine when we have an appointment scheduled but too many notifications for items we are not interested in.

It appears I've saved more almost double the price of the membership, so I consider the membership cost a decent investment.

I haven't used not much of this plus but I'm looking at the prices, and I'm really happy of looking at the prices. I'm looking forward to buy stuff to make my house look better. Thank you very much

Seems like a good value so far! Hoping rewards activate to be able to use them.

I'm about to use it tomorrow for the first time actually cause I don't really feel like I've been getting a lot of benefits sincey friend that doesn't have it have been getting almost the same offers and if I'm not wrong pretty much same time, but now I need to return my PC and I want the same one back, let's see tomorrow if they help me o how hard it's going to be

Real value membership can save money on purchases electronics

very helpful getting everything set up on new computer. the plus membership was a great financial help. and will continue to be as I am always going to need tech help.

This membership is great value. You get early access to discount and you get free shipping. Best Buy is making a comeback.

It’s a great membership if you’re regularly in the market for electronics. It’s worth it and will pay for itself in a year.

Great buy help save you money immediately on my large purchase.

[Employee of bestbuy] Super useful, I had extended time to return my headphones for an issue that I didn’t see until later. Love the price matching too. One of my better choices to get this.

The loyalty program is an important way to obtain good opportunities.

I like the price match. Enjoy the ease of shopping online. I am pleased with the benefits of having a membership.

I like this benefit. It has saved me money time and time again.

I got this membership because an employee told me I would get early access to Pokemon drops and restock. That was not true. Also I have never seen any Pokemon TCG cards in stock because BESTBUY Caters to the scalpers and Bots over their customers with Kids. I see there are a lot of good deals but they’re on things I don’t need or buy. I’m not happy with BESTBUY at all. I don’t care about the membership.

The membership is great. We don’t have to pay extra for coverage of the product we purchased. we are customers for a long time , but weren’t a member so I want to thank the sale rep for telling us about the membership.

We just purchased two computers and needed to transfer the data to the new computers from old windows 7. The Best Buy total plan covered both computers and a laptop we already had saving us hundreds in geek squad charges.

I been a customer over 35 years And still have a good impression about Best Buy they have the best customer service The sales agent was very helpful knew about the product and knew ongoing offers that was great Always excellent satisfaction ✨