Customer Ratings & Reviews

The membership saved me a good bit of money on some purchases, I just wish its initial cost was lower.

Best Buy Plus membership is the best! I am doing 2 renovations and I get updates all the time. One TV I bought when down in porice 3 times withinthe 2 months and I had no problems getting the price adjustments. I also love that BB bought Pacific Sales for high end appliances. Excellent service and terrific sales all the time. We'll renew our membership even after the renovations. Thanks Best Buy!

We just bought all the major appliances we need for our kitchen renovations and we saved with the membership. This is definitely a plus!

I’ve always purchased my TV’s, speakers and other gadgets from Best Buy. I always get good products, best customer service online and in store. I’ve always been offered warranties and other helpful options. Best Buy is the epitome of true customer service.

On December 2, 2024 I returned a Samsung Framed Television. It was an out of box purchase I made a few weeks prior. I had lost the receipt. The young man and Manager were wonderful. They helped me get the item out of my car. They gladly looked up my receipt on line and processed the return. I returned the TV at the Polaris location in Columbus Ohio. Exceptional Customer Service!

The new deals are very good, the appliance salesmen was great! Sold me this upgraded .Beat Buy is the first place i ho to when shopping for appliances, electronics.

The membership is a great option for customer protection. The customer relationship officer are well knowledgeable and engaged to every query. Had a great experience

Other than a delay in installation of over a month everything else was goo.

This is a great membership you can get things for good prices

The customer service I received was very informative and very pleasant and answered all my questions.

This membership is ok if you fits you. It didn’t me. I had no problems, it’s just that I never used it. So I’m not sure I could give an accurate review. It might fit you and if it does then that’s great. I hope it works for all of you.

If you’re making a major purchase or multiple purchases over a $1000 in a year you will be reimbursed the cost of membership and more in credits. It has been a good investment.

good good good goood goood goooooooooooooooooooooooooooooooooo

Awesome Service Provide Great Benefits Cover Electronic Equipment

This membership is very new to me and havent really seen very much information about it. We did however get to keep the discounted price for the tv we purchased and got a $100 in rewards. I would recommend it to others, but i think Bestbuy has some work to do to improve upon which would get a lot of members to join if done right

Have loved my new Best Buy membership…already used $435 in cash back credits to purchase a special gaming unit. I only had to pay $64 dollars out of pocket!

It saved me a chunk of money and then I didn't use it for the rest of the year....

I went to the Aventura Best Buy to purchase a USB sleeve to go over an older flash drive to fit the iMac that we purchased at Best Buy. The customer service assistant was great, looked for the product and then walked to where it was located and then took me back to the customer service register where I pad for the product. The Service tech was extremely gracious, and made the experience a pleasure. Thankyou!

This is a valuable membership with many great benefits! Free shipping and member only deals top the list for me!

The Lenovo Yoga Auro I bought was a beautiful looking lemon that came with hardware problems. Had to get it replaced with a new one after investing time and money setting it all up the first time. The Geek Squad at Best Buy is a helpful group of people and I am hoping for the best with this second Lenovo Yoga auro.