Customer Ratings & Reviews

Added the BBPlus membership when I bought TCL 75" TV as it gives 60 day price match. Was not buying at a good time for great sales and this would get me through Black Friday sales. Over month later the TV was on sale at Best Buy for $300 less than I originally paid. Called and got the price match. In a few days the $300 plus tax was refunded to the credit card I used. Well worth the membership.

This membership is a great value. I love the savings and couldn't be more pleased.

This is a great add on. It gives peace of mind for the large ticket item purchased

A no brained decision. The perks are so worth it. This pays for itself

Savings and deals is always the answer when u shop here !

I love the membership and its perks. Its a real value and with a plus member you get gift cards and just recently I got a $50 reward certificate along with a purchase. Which is amazing!

Free deals and savings wven after you gave bought the product

Usually the best prices on most items like computers, TVs etc. Accessory items are overpriced - buy them elsewhere. I had bad experiences with GEEK squad ... bought an Acer 5050 laptop and it had networking problems. Geek squad couldn't fix it - said it was hardware fault. After LOTS of attempts to fix it, I gave up on the GEEKs ... removed WIN OS and installed Ubuntu myself. Problem solved. It wasn't hardware - it was some kind of software conflict in Acer net management and WIN that they could not resolve. I think they are OK for routine stuff, but they are not competent for complex problems.

Its a pretty decent service. The only peoblem is inhave nonuse for many of the perks and i wish they added more incentives like more discounts on items. The membership isnalready expensive in this inflated economy so perks would be nice. Otherwise it's not bad.

Decent value, especially on sign up. Seems like a good amount of perks.

These perks can be particularly valuable for those who frequently purchase electronics or appliances from Best Buy. However, if your shopping habits are more sporadic or you prefer other retailers, the membership may offer limited value. It's also worth noting that some services, like extended warranties, may still incur additional costs.

The main value I get out of this membership is the free shipping, exclusive member deals and rewards. I honestly thought I would cancel it after my first year but I like it so much that I am going to keep this for the foreseeable future.

Gives me a lot of room between buying and returning my products. I love that just in case i didn't like the product and wanted to return it.

I bought both an iPad Pro and the Plus program on 5/15/2026. The same iPad Pro was on sale memorial week of 2026, $50 lower than I paid for it less than 30 days earlier. The plus program entitled me to get the $50 lower price; but I was denied the Plus program benefit when I went to a Best Buy store to claim it. I spent too much time at the store for it; it was not worth my time so I gave up my effort to claim it.

It's a great program. The included installation is a no brainer. I love the extended time period allotted for returns/ price match with members only pricing.

The picture is clear and the colors are true and vibrant. It has great features, e.g. will turn off automatically if a program is not selected within a certain period of time. It also has several other convenient and practical features.

Very happy to have signed up for this as it has made my return process so much better and my overalll experience with Best Buy better. Thank you to Travin the sales rep at the West Hollywood location for signing me up and helping me with my amazing purchases. Truly happy.

So far, no problems as I have not used yet. Seems like a good value

I’ve had terrific experiences with every Best Buy purchase from cell phones to printers, speakers. Washer, dryer & microwave. These are the best informed sales people ever & their installers are quick & professional. Warranty is honored without hassle.

My Best Buy Plus™ offers several premium benefits designed to make your shopping experience smoother and more rewarding. Members enjoy free 2-day shipping on most orders, which is perfect for tech enthusiasts who need their gadgets quickly. Additionally, you'll receive extended returns (60 days instead of the standard 15), giving you more time to decide if you truly love a product.