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Customer reviews

Rating 4.2 out of 5 stars with 37377 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 37,377 reviews
  • Rated 5 out of 5 stars

    Didn’t expect to use my membership this much!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was hesitant at first, but I’ve already received multiple discounts and access to free deals on other apps! Highly suggest! I didn't expect to use it so much so quick!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Membership That Truly Pays Off

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Best Buy Plus has been an excellent investment. I love the exclusive member pricing, the fast delivery benefits, and the peace of mind of having Geek Squad support whenever I need it. The perks make every purchase feel easier and more convenient. I definitely recommend this membership!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Love Best Buy membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is really really valuable specially for me. Special deal and more warranty for membership that’s awesome.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Initial experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other than our initial purchase, we have had no other experience with Best Buy. The initial install and support of our 65 inch TV was questionable at best. Had to go back to the store to get some issues fixed. Sales people were good, but not so much the techs.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Already showing value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was offered the membership since I was buying an iPad, the interesting part that was mentioned was that I could price challenge items after purchase. Sure enough when the iPad went on sale I was able to be partially refunded the difference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Plus membership has been a great value so far. I’ve saved money through exclusive discounts and free shipping, and the extended return window makes shopping more flexible. It’s also convenient getting early access to deals, especially during big sales. Overall, it’s worth it if you shop at Best Buy regularly — the perks easily make up for the annual cost.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV - great if you are going to mount it on a wall

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a TV and was told it had a stand as well as a mounting bar...well, no stand which is what I needed. Was finally able to learn from another store that universal stands were a thing so I went to Best Buy to purchase. Got no love for the mistake but I do have the TV set up and it works great...little thanks to Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremly helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So useful and plenty of great deals! Love using it and makes going to best buy a funner visit with all the possibilities

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying the membership at BestBuy. Lots of great benefits. I would definitely consider it if I had to join again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Member ship

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, got good deals and everything just wish it would come more

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Extended time to return purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like having it for extended use of product after purchase to be able to return if needed. Geek squad for checking out electronics.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good. Allows me to return my tv for no charge and upgrade

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership was nice to have. I saved money on several products during my membership. I would recommend if you dont mind paying the membership fee up front.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I give it a good rating; the staff member's attention was good and friendly but very slow. I think they should improve their customer service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded my membership to see what other deals I might benefit from. So far, I've gotten great deals at bestbuy with my card and my rewards.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership has been great! Its gotten me some good deals. It saved me $300 on my pre built pc i purchased. I dont reccomend constantly paying month to month. I saved up and bought everything i needed from best buy in a single month so j could save lots of money and only have to spend the $50 for a singular time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best membership ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I signed up for My Best Buy Plus a few weeks ago, and it’s already worth it. The free shipping and exclusive member deals have saved me money on several orders, and I really like the extended return window — it makes big purchases feel less stressful. The checkout process and app integration are smooth, and I appreciate getting early access to certain sales. Overall, it’s a solid upgrade for anyone who shops at Best Buy often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Paid For Itself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has paid for itself with just a few purchases. The "Plus" price is often not really much better than the sale price for the same item/s from other retailers, but every once in a while, a truly spectacular deal comes through. We purchased a new Samsung Induction Range for our kitchen, which is an appliance that tends to be rather expensive. The price on Best Buy Plus was less than 1/3 the full retail price and over $1500 less than the next closest sale price we could find from any other retailer. We don't know why the price was so insanely low. One might think it's a bad product that should be avoided when priced like that, but it has hundreds of excellent reviews (4.5 stars average) from many different users across multiple retailers and we have had a first class experience with it. We couldn't pass up such a "screaming" deal on something we've had our eye on for some time. We also bought a pair of Nintendo Switch Pro Controllers on a screaming deal. The sale price on the controllers was low enough to offset the cost of the membership while still be a little lower than the cost for the same items anywhere else. That made the Plus membership a pretty easy sell for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally the Stone Age is Over

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a number of items I needed for my home computing. I had been using am old Windows 10 laptop that just could not handle my needs. It was hanging up, running out of memory and was so slow it was frustrating to reboot every half hour. Purchasing a new Windows 11 Lenovo Laptop was a pleasure. My Sales Assistant was knowledgeable as well as attentive as she listened to my explanation of my needs. I have found my purchases to be exactly what I needed and enjoy the time I now spend on my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Membership Plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently signed up for the Best Buy Membership Plus, and I have to say, it’s been totally worth it. As someone who shops at Best Buy frequently, this membership has made my shopping experience so much more enjoyable and cost-effective. First off, the free shipping on all orders is a huge perk. Whether I’m ordering a new gadget or accessories, I don’t have to worry about extra fees, and my items arrive quickly and in great condition. Plus, the extended 60-day return policy gives me extra peace of mind, knowing that I have plenty of time to make sure I’m happy with my purchases. The exclusive member discounts are also a big draw. I’ve noticed some great savings on electronics and appliances that I was already considering buying. The additional points and rewards I rack up with each purchase also make me feel like I’m getting more for my money. Another great feature is the VIP customer support. I’ve had a few instances where I needed help with tech purchases, and being a Membership Plus member has given me access to more personalized, faster service. It’s clear that Best Buy values its loyal members. Overall, the Best Buy Membership Plus has been a game-changer for me. It’s an investment that pays for itself with the savings, convenience, and extra perks it provides. Whether you shop regularly or just want to make your occasional Best Buy experience even better, I highly recommend signing up!

    I would recommend this to a friend