Customer Ratings & Reviews

I'm glad I bought this membership I saved money the day I got it.

I purchased Bestbuy Plus. I found the price worth it because the savings have succeeded the purchase price. My first purchase was a Samsung refrigerator and with my membership I saved over $100 plus delivery. I have had many apple products fixed or I was given brand new (refurbished) ones to replace it. Overall, it was worth it for my family. My kids were able to use the online chat with geek squad, many times, to get help with their laptops ! Even our pets enjoy Bestbuy!

Well - this is a little difficult to review at this time, because have not really used it yet (reason for 4 stars). Purchased because of package deal at time of purchase of new Samsung TV and therefore giving it a trial run for 1 year and will see how it goes and will then decide whether or not to renew annually.

I was interested in purchasing a laptop to replace the previous laptop that I purchased from Best Buy. Both experiences were exceptional. In these days when people do not have a clue how to treat a customer, Best Buy did a wonderful job. They acknowledged me as a customer, asked if I need help and allowed me time to make a decision.

wow! a no brainer as phones always need help ,plus to know you can add your home computer on this policy a no brainer. and Cameda let me know my apple laptop is also covered, Cam explained how we will return this laptop to add it on the correct purchase date.PS will not go to see geeks inless its Cam..

I’ve been a My Best Buy Plus member for over a year and a half, and I have to say—it’s absolutely worth it. The benefits go far beyond just standard rewards. One of my favorite features is the exclusive member pricing. I’ve already saved a good amount on tech purchases I was planning to make anyway. The free 2-day shipping with no minimum is incredibly convenient. Plus, having early access to deals and events gives me the option grab high-demand items before they sell out. Another huge bonus is the extended return window—it gives me peace of mind when I’m buying gifts or trying out new gadgets. Customer service also seems a bit more responsive since I joined, which is a nice touch. If you shop at Best Buy more than a couple times a year, the Plus membership pays for itself quickly. Highly recommended for tech lovers, deal hunters, and anyone who appreciates extra perks and convenience!

This membership is well-worth it. It comes with a lot of perks, discounts, and first-class service to members.

Items purchased were perfect. The communication between the store and the delivery company is poor. Luckily the delivery company was able to work with us to make the delivery and install happen.

Great membership honestly. I bought my membership for my computer. Just updated all the drivers took out the foam from inside, ensured all cables were plugged up correctly and ran better than expected. Now if anything were to happen for the next year Ill feel good about taking it back. I would 100% recommend this purchase to anyone.

I like the long battery life an short charge time on my new one.

I recently subscribed to the Best Buy Plus Membership, and it has significantly enhanced my shopping experience. The membership offers a variety of benefits that provide exceptional value for frequent Best Buy shoppers like myself. Pros: Exclusive Discounts: The Best Buy Plus Membership provides access to exclusive discounts on a wide range of products. These savings add up quickly and make the membership fee more than worth it. Free Shipping: One of the best perks of the membership is free shipping on all orders, regardless of the purchase amount. This has been incredibly convenient, especially for smaller items that I would typically purchase online. Early Access to Sales: Members get early access to major sales events, allowing me to snag the best deals before they're available to the general public. This has been particularly useful during the holiday season and other promotional periods. Extended Return Period: The extended return window is another great benefit. It gives me peace of mind knowing that I have more time to decide if a product is right for me without rushing the decision. Exclusive Member Events: The membership also includes invitations to exclusive member events, which often feature additional discounts, special product previews, and other unique opportunities. Points and Rewards: Earning points on every purchase that can be redeemed for future discounts is a fantastic way to get even more value out of my membership. It feels great to get rewarded for purchases I would make anyway. Cons: Membership Fee: There is an annual fee for the Best Buy Plus Membership. However, the numerous benefits and savings I receive more than justify the cost. Overall Experience: I am extremely satisfied with my Best Buy Plus Membership. The combination of exclusive discounts, free shipping, early access to sales, and other perks provides substantial value and enhances my overall shopping experience. The membership pays for itself with the savings and convenience it offers. I highly recommend it to anyone who frequently shops at Best Buy and wants to maximize their benefits. Five stars! Thank you, Best Buy, for creating a membership program that truly rewards loyal customers and enhances our shopping experience!

My experience with Best Buy staff the fact they are helpful and courteous.

I like the perks you get with this membership. It definitely pays itself over time.

As a tech enthusiast, I've always relied on Best Buy for my electronic needs, but becoming a Best Buy Plus Yearly Member has truly elevated my shopping experience. The perks and benefits that come with this membership are absolutely worth it, and I can't recommend it enough! First and foremost, the 60-day return policy is a standout feature. Unlike the standard return window, this extended period gives me the peace of mind to really test out my purchases. Whether it’s a new laptop or the latest gaming console, I can take my time to ensure it’s the right fit for me. It’s especially useful for those bigger purchases where you want to be certain before committing fully. Since joining the membership, I've saved a significant amount of money. The exclusive member discounts and offers have allowed me to snag some fantastic deals on items I was eyeing for a while. In fact, I estimate that I've saved over $200 in just the past year through various promotions and discounts offered to members. It's hard to beat that kind of value, especially when you're making frequent tech purchases. Additionally, the members-only access to special sales events has made my shopping experience even more rewarding. I’ve been able to take advantage of early access to sales and exclusive products that are only available to members. This has not only saved me money but has also made me feel like part of a special community. Overall, the Best Buy Plus Yearly Membership has been a fantastic investment for me. The combination of the extended return policy, significant savings, and exclusive access to sales makes it a must-have for anyone who loves technology. If you're considering signing up, I highly recommend it. You won’t be disappointed!

This membership is a real value. Member prices us unlimited Geek Squad support are great. Also, Tove the peace of mind of aettina protection plans on our purchases.

I returned and asked for a second open box replacement but the clerk got me a new one instead. I asked for lens protector the clerk asked would you like us to put it on for you. Not thinking I was going to get charged I said okay. I could have easily done it myself. This is a day before my one month travels.

This membership is a great value. I had to purchase 19 iPads for my job. It cost $60 for the membership and I saved $950 so worth the money!!!

So far so good. I purchased a PC & Monitor and the savings was greater than the membership. I guess the idea is to keep me buying my computers at Best Buy every year, but if the service stays good - I'm happy to comply. Stay competitive, guys. (and try to upsell me on that pizza oven next time. I was really close to buying it anyway :-0 )

I couldn’t be happier with my My Best Buy Plus membership. From day one, it’s paid for itself and then some. The free two-day shipping alone has been a game-changer—especially when I need tech in a pinch. But the real value comes with the exclusive member-only prices and early access to some of the best deals I’ve seen anywhere. The extended return window is a huge relief too. It gives me the confidence to try new gadgets without feeling rushed or worried. I’ve also noticed faster service and priority support whenever I’ve had questions or needed help with a purchase. It really makes you feel like a valued customer. Whether you’re buying your first laptop, upgrading your home theater, or just love a great deal on everyday tech, My Best Buy Plus is a no-brainer. It’s more than a membership—it’s a smarter way to shop. Highly recommend!

Save money on a computer And a keyboard so I’m happy.