Customer Ratings & Reviews

Always helping have all answers to your questions, deals are awesome

Very pleased with store representative and he knew his product to help meet my needs. Best customer service I've received in years! Very professional, kept us informed of delivery status and was within window of expected time! Received follow-up call on satisfaction with product and delivery. Will definitely be a return customer.

The Geek Squad did a great job setting up and hooking up iur new tv.

Not seeing the benifits yet, still early. Just purchased washing machine and dryer.

For $50 a year subscription, this plan could easily pay itself back and then some. I purchased this with an LG OLED TV and the price dropped after the purchase. I was refunded the differece. I did have to call in and request a price match on the price vs getting an email and being automatically refunded as explained by the employee, but still worth it. The standard price match is 15 days and this is good for 60 along with exlusive offers for being a plus member.

The My Best Buy Plus™ membership offers some nice perks, like faster shipping and exclusive discounts, but I find the overall value a bit hit or miss. While I appreciate the extra rewards, I expected more benefits for the cost. The discounts are helpful, but I wish they applied to a wider selection of products. Customer support for members has been good, and the membership is easy to manage, but I’m still deciding if it’s worth renewing. It’s a decent program but could use a few more standout features to make it feel truly worthwhile.

Having the Geek Squad at your finger tips is a life saver. They came to my house and set everything up! Awesome service in store too! They fixed my laptop and it was easy and affordable. Many thanks! Tara

Great value and membership prices along with other membership percs.

Good value for the price with peace of mind knowing help is always there.

THE weird one where it’s actually worth it. Pay $50 for yearly peace of mind.

"As a tech junkie, Best Buy Plus is an absolute game-changer. The membership has more than paid for itself with the incredible discounts and free shipping alone. Getting early access to new product drops and scoring those members-only sales is amazing. The best part: Knowing I have extra time to test out my gadgets with the extended return policy is such a stress reliever. (Even though I usually keep the items. lol)If you're a regular Best Buy shopper, you need this membership!"

This membership is really good, especially if you spend more money on something. there are always some deals that i like and im saving a lot

Had no issues dealing with anything with this membership. The staff is great and work with you.

This membership makes me save and it’s useful I would recommend everyone

Please, please, please hold on the current interpretations of 'Department Store.' Nobody does it better than Best Buy. The service is peerless and I feel like part of the teams figuring things out (fear not, Management makes sure nobody's distracted,,,,). All good where learning with tools is the only way it sticks.

I just started and cannot give a real judgement yet.

good people and helping me get what information that i need

I love having a 60 day return window instead of the normal 15 days. Gives me more time to decide if I like the item or not.

This membership is fantastic because it allows you to save lots of money. You can enjoy discounts on anything you purchased 60 days after delivery. I highly recommend it!!

The reward system makes it totally worth it, you don't even need to shop at best buy, like what? Shop anywhere and get free rewards at best buy, why would you do that.