Customer Ratings & Reviews

Having this membership gives you peace of mind that if something happens to your product they are there to help you with it. I have used it before and the process was a breeze. Very happy with the service.

Even if you don't shop at Best Buy often, it is worth it. I only shop 1-3 times a year and between the discounts on the items I need in store and the vastness of the items I purchase online, it's worth it. Upgraded my router. Without the membership it was $50 more. Even at full price the router was cheaper than purchasing online. Since that purchase, I have used to purchase online items with their great coupons and reduced prices for Best Buy Days! FREE SHIPPING! You will be surprised at the items you can purchase online at Best Buy, just got 4 foldable outdoor chairs ?!? Never would have thought. They were $25 cheaper than the cheapest place online and paid no shipping.

I’ve been a Best Buy member for a while now, and it’s absolutely worth every penny. The benefits and perks make it a standout program for anyone who regularly shops for tech, appliances, or gadgets. Here are some highlights: 1. Exclusive Discounts: As a member, I often get access to special deals and early sales. It’s perfect for snagging items I’ve been eyeing before they sell out. 2. Free Shipping: The free and fast shipping for members is a game-changer. It saves both time and money, especially for larger items. 3. Extended Return Windows: The extended return period is super helpful, especially during the holiday season or when I’m unsure about a purchase. 4. Tech Support & Geek Squad Benefits: Having access to Geek Squad support and repairs is a huge plus. It’s reassuring to know I can rely on experts if something goes wrong with my devices. 5. Points and Rewards: Earning rewards on my purchases is like getting a discount on future buys. The points add up quickly, and I’ve been able to redeem them for great savings. Overall, the membership pays for itself with all the perks. If you’re someone who frequently buys electronics or values convenience and expert support, I highly recommend it! Best Buy has done a fantastic job creating a program that caters to its customers’ needs.

Honestly, this is a great membership and totally worth it! I’m happy I got it! And will continue to keep it.

This membership has a lot of value that comes along with it, and I have taken advantage of it so many times!

Good to have if you shop at Best Buy a decent amount. Pays for itself if you remember to use it.

The service I received was excellent for a change. Sale representive was knowledgeable like OLD days. Now you have people working area don't know anything about section they working. I think you put them in Geek squad to save money

I’m very satisfied with this membership. It works very well for me and meets my needs perfectly. I find it very useful and definitely worth it. I would recommend it.

I've been using the Best Buy Plus Membership for a while now, and overall, I'm really satisfied with the benefits it offers. The membership provides excellent value, especially for someone like me who makes regular tech purchases and enjoys staying up-to-date with the latest gadgets. One of the standout features is the free shipping on most items. It’s convenient to know that I don’t have to worry about shipping fees on my orders, no matter the size or cost. This has definitely saved me a good amount of money over time. The extended return window is another great perk. Having extra time to decide if a product is right for me is really helpful, especially when buying high-ticket items like electronics. It takes the pressure off making a quick decision and allows me to fully test and enjoy the product before committing. The exclusive deals and early access to sales are nice bonuses, though I wish there were more frequent or substantial discounts specifically for Plus members. While the current deals are good, having more exclusive offers would make the membership even more attractive. One area for improvement would be the customer service experience. While most interactions have been positive, there were a few times when the response was slower than expected, especially when dealing with returns or technical issues. Enhancing the dedicated support for Plus members would elevate the membership experience even further. Overall, the Best Buy Plus Membership offers solid benefits that make it worthwhile for frequent shoppers. The free shipping and extended returns alone make it a great option, and the additional perks add extra value. If you shop at Best Buy often, I would definitely recommend giving it a try!

Best Buy Totaltech Membership Review Overview: Best Buy's Totaltech membership, at $199.99 per year, offers a suite of benefits aimed at tech enthusiasts. It's designed to enhance your tech shopping and usage experience with several valuable perks. Key Benefits: 24/7 Geek Squad Support: Handy for anyone with a lot of tech at home, offering help no matter where you bought your gadgets. Extended Warranties: Two-year protection on most purchases covers wear and tear, which is great for peace of mind. Exclusive Discounts: Members get special prices and early access to sales, which can save a lot of money over time. Free Delivery and Installation: This includes all your purchases, big or small, which adds convenience and value. Potential Drawbacks: Cost: It’s a bit pricey unless you frequently buy tech or need constant tech support. Value Proposition: If you’re not a regular tech shopper, the cost might outweigh the benefits. Conclusion: Best Buy Totaltech is best for those who invest a lot in tech and could benefit from ongoing support and savings. For casual buyers, it might not be worth the expense.

This membership is a real value being a Best Buy member plus I received so many great discounts. It’s my favorite place to shop. I recently purchased a ring camera for my son and because I’m a member plus I got a $70 discount. I have purchased many TVs and many other numerous items.

They helped me out. They informed me very well about my purchase and a membership I got. They provided a very good customer service which I really appreciate.

LOVE LOVE LOVE the perks this program allows me! i get so many alerts for so many great deals that i am always looking for needed buys and sometimes impulse buys :) i am a techie - so i love buying cool gadgets and i love getting awesome Best Buy Plus exclusive deeply discounted deals even better !! thank you Best Buy - you know how to treat your regular clients satisfied :)

Primarily I renewed my membership at Best Buy because I was adding hardware to my home office in preparation for starting a new work from home contract I had coming up. So it was important that I have multiple monitors and that I have the flexibility to trade in if my original pick proved to be unsatisfactory.

The membership definitely helps if you need to fix or worried about your new stuff you just bought breaking

The membership is a great value. I never knew how much it would save me with my purchases. It’s good to know how I will have reliable and knowledgeable service when shopping at Best Buy.

The membership can make sense for planned larger purchases or frequent purchases. For me it made sense and ended up being a savings overall. For those who have large planned BB purchases or frequently purchase I’d say get this to save money long term.

I had a return that was over a month old, and the return policy without the plan was well over. I called to make sure as the store is far away. They confirmed that I could return the item. The store was pleasant and efficient. I have already made my membership worthwhile without using any of its other perks yet!

I am very happy that we got the Best Buy membership. Not only does it get you interest free payments for one year, but it also includes a price match guarantee in case your tv goes down in price within a specified amount of time! We were able to save $200 plus tax because of this!

This plan made it possible for me to try a dash cam and make sure I had someone to help me with my issues when needed that’s exactly what happened also if I’m not happy I can try another dash cam free install on second installation I love it thank you