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Customer reviews

Rating 4.2 out of 5 stars with 40276 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 333 Showing 6,641-6,660 of 40,276 reviews
  • Rated 5 out of 5 stars

    Membership plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the purchase of a new ASUS laptop. The purchasing process at the store was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a real value, though could be just a tad less in price .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer experience. So easy to get your query solved in no time .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    my bestbyu plus...not so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found out the membership has no benefits in the event you have an issue with your laptop even though the laptop was purchased at Best Buy 7 months ago and was under factory warrant. They fixed the problem but only after I agreed to erase all my safe data, was hoping for more...

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the most convenient membership services out there. Worth it if you spend $100 or more in a year here

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice membership plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I had known about this before our big buying spree at Christmas. Bought this year and it is really great to have 60 days for price match guarantees, or returns if needed. Many items change price after 14 days. Bigger purchases can change up to $400 so you need to watch website. Also, gives a discount on some everyday things needed. Early notice of sales. This was $49.99 for one year, and it has already paid for itself in discounts, and we are only 1 month in.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Short term decent if spending $500-1000+

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The downside is ive been told ive had multiple “certificates”/ “discounts” for example one for $100 off ANY Apple product on to be told today that its not even on there anymore… idk why it would disappear i still have the original receipt from the macbook pro 16” M4 pro and the $100 they said would be discounted towards it two weeks later or to other apple devices is jist gone…

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, Calvin! Thanks for reaching out, although we are sad to hear that you missed out on a promotion. We would be happy to look into this concern and see what is possible. Please reach out to us on social media for support. We can be found on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Please be sure to mention that it is in response to your My Best Buy review. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a real value. Member prices, plus unlimited Geek Squad support are great. Also, we love the peace of mind of getting protection plans on our purchases and the 60 day return policy on our purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Plus Membership is totally worth it! The exclusive discounts, free shipping, and early access to deals make a big difference. It’s perfect for anyone who shops at Best Buy regularly and occasionally—definitely saves me time and money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership does the work more time for me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership allows for product support for and product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast Signup, Great Perks – Totally Worth It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Signing up for Best Buy membership was a super quick and smooth experience. The whole process was hassle-free, and I started availing the benefits right away! I’m really enjoying the exclusive deals, faster shipping, and extra perks. Totally worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's nice to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership s good features and I've found it useful thus far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Poor 3rd party delivery don’t communicate or care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was great 3rd party installation was a disaster, no respect didn’t call ahead of time, so they just left and didn’t wait at the home.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hey there, Jeff. For assistance, please contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support team would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    I love my membership. Wish i knew about it before

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives great discounts. Geek squad support is the best. Would recommend to family and friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy plus membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having membership prices, added protection from geek squad, and extended return days

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership is of great value, I've saved a ton so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s definitely useful if you plan on making large purchases at Best Buy

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Best buy it is .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new laptop and would always shop for my gadgets at best buy. And its always good to have a membership save you hassle when u hav a default on ur purchase to replace snd fix .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service for a laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop died and I hoped to get some input about fixing it. A Geek Squad member spent a few minutes checking it out. I believe he went a bit farther in his investigation than he was required to go. I appreciated that because it saved me some expense. That expense would have been fruitless because the laptop was not fixable for a practical price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our membership and use it all the time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Store Service. Stephen in the Dadeland store was extremely knowledgeable. We love our Membership. It was a Great Value and we use it all the time,

    I would recommend this to a friend