Customer Ratings & Reviews

Membership holds significant value, particularly for the Geek Squad. Additionally, I appreciate the opportunity to access special member pricing and perks on certain items.

I appreciate the managers, black lady and the rep, white guy. They were sweet! Thank youuuu!

Awesome laptop very useful and battery is good and very efficient items 100 percent accurate

Good value. I have to get used to the double doors. Never had one before, but it works fine.

I went into Best Buy Plus expecting a little more day-to-day value based on how it’s described. The benefits are fine on paper, but in actual use I didn’t find much that meaningfully changed my buying experience. The extended return window is probably the most useful perk, but outside of that, the savings and exclusives felt situational rather than consistent. If you’re someone who makes frequent purchases or larger electronics buys throughout the year, I can see how this might pay off. For more occasional shoppers, the value isn’t immediately obvious. I ended up getting the membership at little to no cost, so I don’t regret trying it, but if I had paid full price, I’d have expected clearer, more tangible benefits. Not a bad program — just one that makes the most sense for a specific type of customer.

It’s worth getting this membership. It has benefit like extended return window and cash back if there is change in the price of the product for certain period.

Just got it, excited to see how it helps with purchasing

So easy to set up, very easy and simple to use and so lightweight making easy to carry to work, I just love it.

This membership has been a life saver. I do not know what I would do without the security knowing that all of the items I buy but never have issues with, I could bring them in 2 months later. Completely not needed. But here I am.

I was trying to find a TV for the bedroom and purchased a couple sub $200 TVs and end returning them both. After some research. I came across the LG B5 Series TV and that was it! What a fantastic display. Nice and bright. When the time comes to replace my 75" Samsung, it will with a LG.

Great value and worth the money! Would highly suggest signing up if you are looking to make big purchases as you will save a lot of money!

So far it has been nice, but I also am annoyed that I had to pay a fee to receive the best price available with free returns. I feel swindled. This is a service that used to be expected with loyalty to purchasing from companies that pledge to take care of their customers. Now these memberships are just telling their customers that they’ll only seemingly make a bad situation right IF and only if you pay the $50 membership. It’s just a money grab. I won’t be paying for this after this year. I only signed up for it because i believe the profit would decrease in price within 60 days of purchase. This used to be a given with good quality customer service, now you have to buy your way into a club, so it’s only for those who have the extra funds sitting around to afford it. If you can afford it, then you get no customer service and no backing. That’s a crap message to send to your typical customer who buy one big purchase per year.

Really have not had the need for the product yet but it’s nice to know I have it available.

As a regular Best Buy customer, I can confidently say that enrolling in a My Best Buy membership has completely changed my shopping experience for the better. The annual fee has already paid for itself through a combination of exclusive discounts, shipping perks, and peace of mind on my most important purchases.

I recently received a promotion that basically made this free. I have no regrets spending more to get a promotion like this. Having 60 days to return items is essential. 2 weeks goes by so fast so this gives me peace of mind. Not to mention other benefits you get like price match etc

Best Buy has always been a go to. Even more in today’s competitive market with no brick and mortar locations anymore. Best Buy always has what I’m looking for. Thank you Best Buy for allowing my family to set up our new home with our Samsung Bespoke Refrigerator, Washer and Dryer & Sonos Home Theater Equipment.

The Best Buy Plus membership has been well worth it. Free shipping, extended return windows, and member-only pricing make shopping much more convenient and cost-effective. I’ve already saved money through exclusive deals and faster delivery. It’s especially useful for tech purchases and upgrades, and the perks add up quickly if you shop at Best Buy regularly. If you buy electronics more than once or twice a year, the Plus membership easily pays for itself.

Overall, the My Best Buy Plus membership offers some nice perks like free shipping and exclusive deals, which definitely help if you shop often. However, I wish the discounts were a bit more consistent and that there were more special offers for members. Still, it’s a good option if you buy electronics regularly and want a little extra convenience.

So far it has some benefits. It is a yearly Membership and just purchased it on sale. I like the 60 day return while really checking out a product purchased.

In a marketplace saturated with loyalty programs and subscription models, the My Best Buy Plus™ membership distinguishes itself through clarity, meaningful value, and an elevated customer experience. It is, quite frankly, a well-executed offering tailored for those who prioritize service and efficiency without the need for excess. The benefits—ranging from exclusive pricing and early access to sales, to extended return windows—speak to the needs of a discerning customer who values both time and flexibility. It’s not simply about saving money; it’s about optimizing every transaction for maximum value and peace of mind. Shipping upgrades, member-exclusive promotions, and the added convenience of streamlined support have all contributed to an experience that feels far more concierge-level than corporate. I’ve found myself returning to Best Buy more often, not because I must, but because the overall ecosystem—enhanced by this membership—makes it the most seamless and rewarding retail relationship I maintain. In a world where luxury is increasingly defined by frictionless service, My Best Buy Plus™ delivers exactly that—quietly, consistently, and without pretense.