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Customer reviews

Rating 4.2 out of 5 stars with 40627 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 40,628 reviews
  • Rated 5 out of 5 stars

    items i purchased are , microwave, fridge, 2 tv's

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All 4 products are great, refrigerator is awesome, microwave very easy to use, tv's great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Transformative Home Theater Experience with 150-in

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the 150-inch Ambient Light Rejecting (ALR) screen from Best Buy, and it has completely transformed my home theater experience. The screen’s massive size delivers an immersive viewing experience, making movies and games feel larger than life. Installation: Mounting the screen was straightforward, thanks to the clear instructions provided. Despite its size, the frame is designed for easy assembly, and with the help of a friend, we had it securely mounted within a couple of hours. The build quality is robust, ensuring the screen stays taut and wrinkle-free. Performance: The ALR technology works wonders in my living room, which has a fair amount of ambient light during the day. Even with the curtains open, the screen maintains vibrant colors and deep blacks, significantly reducing glare and washout. This feature alone makes it worth the investment for rooms that aren’t completely darkened. Image Quality: Paired with my 4K projector, the screen displays crisp and clear images. The color reproduction is accurate, and the contrast levels are impressive, bringing out details in both bright and dark scenes. Watching sports, movies, and playing video games has never been more enjoyable. Overall Satisfaction: I’m extremely satisfied with this purchase. The 150-inch ALR screen has elevated my home entertainment setup to a professional level. I highly recommend it to anyone looking to create a cinematic experience at home, especially if dealing with ambient light is a concern.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game Changer for Savings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been loving my My Best Buy Plus membership! The savings are fantastic, exclusive discounts and special offers have already paid off, especially on my recent PC parts and other stuff I've purchase. The free shipping is super convenient, and everything arrives quickly and in perfect condition. I also appreciate the early access to deals, which makes snagging popular items a breeze. Best Buy’s customer service has been top notch throughout, and the membership makes shopping feel like a VIP experience. I’m seriously considering upgrading to get even more perks because this has been such a great value. Highly recommend My Best Buy Plus to anyone who shops at Best Buy regularly!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues thus far, picture is outstanding, sales staff was very helpful. Don't understand why this TV was not on the website, was only offered in the store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best rewards you can buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have save 100s on this rewards program! I was not so sure about it when the employee offered it to me honestly sounded like another promotion that every place tried to push but this one actually saves you money! No blackout dates or hidden fees just real savings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value — Useful Benefits That Truly Pay Off

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Best Buy Plus has been a great value for me. The member pricing alone has saved me money on several purchases, and the free shipping makes ordering a lot easier. I especially like having access to extended return windows and protection plan savings — it gives me peace of mind when buying electronics. The benefits are straightforward and actually useful, not just extra features you never touch. The membership has already paid for itself with the discounts and convenience. Overall, it makes shopping at Best Buy smoother, cheaper, and more reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I signed up for the My Best Buy Plus™ membership thinking it might be a nice perk—but it’s turned out to be one of the smartest purchases I’ve made all year. What impressed me most was the exclusive member pricing. I can save hundreds on a new desktop and some sound systems just by being a member. And when the price dropped a few weeks later, Best Buy refunded me the difference—no hassle, no questions asked. That kind of customer-first approach is rare these days. Shipping is always fast and free, and I love that I get early access to deals before they go public. It feels like I’m part of a VIP club without the VIP price tag. If you shop at Best Buy even a few times a year, this membership pays for itself. It’s not just a loyalty program, I do really think it’s a smarter way to shop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An extra piece of mind for purchases !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had recently bought a new computer from Best Buy. Unexpectedly I ended up in the hospital and never got to set my computer up until after the fifteen day return policy expired. Upon setting up my computer, we found out it had major hardware corruption issues. Not knowing what to do, I asked Best Buy for advice. The manager, Collin not only took care of the problem, but I got some money back since the computer was now on sale. He signed me up for the Plus plan which now gave me more time to see if any more problems arose with my NEW computer that he had shipped to me the same day! On a Sunday! I was so overwhelmed by his kindness, I cried. In a crazy world, this young man was tops!! Top rating for his service and his human kindness !! And now I am getting a 25.00 reward toward purchases. I have this plan for a year and will never go without it again!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a new membership and appears to offer good value. I look forward to uding it soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lots of deals

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve really enjoyed getting to see what is offered at your store without having to leave and check the deals daily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    "Best Tech, Best Savings, and Unrivaled Support"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a laptop from Best Buy, and unfortunately, it turned out to have a small issue right out-of-the-box. I was expecting a bit of a hassle, but the team at Best Buy completely changed my outlook. They went above and beyond to make things right - helping me troubleshoot the issue, offering quick solutions, and making sure I left completely satisfied. Their customer service was outstanding from start to finish - Friendly Comm Professional Comm And generally committed to helping. It's rare these days to find a business that truly stands behind their products and treats customers with care. I'll definitely be coming back for future electronic purchases. Lake Jackson, Tx

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I oive it gets me exclusive offers and also get cash back I don’t know why anyone wouldn’t do this for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the $$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this! We live in a rural area approx 2 hr drive from any Best Buy Store. Our TV was starting to go & we were in Erie mid Oct & decided to shop for one. We were going to decide what we wanted & wait til Black Friday to order so we could save a few$'s. Salesman told us about paying $50 for this membership & we could get price matched if items went on sale during the next 60 days! Both the TV & soundbar dropped in price & we actually did get the difference in price applied to our account! No gimmicks - no hard time trying to do this. IMPRESSIVE!!! Paid for itself + $300!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    yearly membership

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent. Access to a lot of great deals. The ability to cancel anytime gives me control.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service for a great price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been able to take advantage and access several deals with the use of this membership

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Refillable Printer 5100

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item and works fantastic. I love it. It is very nice and I can even print items from my cell phone which is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional Value and Perks for Tech Enthusiasts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently subscribed to the Best Buy Plus Membership, and it has significantly enhanced my shopping experience. The membership offers a variety of benefits that provide exceptional value for frequent Best Buy shoppers like myself. Pros: Exclusive Discounts: The Best Buy Plus Membership provides access to exclusive discounts on a wide range of products. These savings add up quickly and make the membership fee more than worth it. Free Shipping: One of the best perks of the membership is free shipping on all orders, regardless of the purchase amount. This has been incredibly convenient, especially for smaller items that I would typically purchase online. Early Access to Sales: Members get early access to major sales events, allowing me to snag the best deals before they're available to the general public. This has been particularly useful during the holiday season and other promotional periods. Extended Return Period: The extended return window is another great benefit. It gives me peace of mind knowing that I have more time to decide if a product is right for me without rushing the decision. Exclusive Member Events: The membership also includes invitations to exclusive member events, which often feature additional discounts, special product previews, and other unique opportunities. Points and Rewards: Earning points on every purchase that can be redeemed for future discounts is a fantastic way to get even more value out of my membership. It feels great to get rewarded for purchases I would make anyway. Cons: Membership Fee: There is an annual fee for the Best Buy Plus Membership. However, the numerous benefits and savings I receive more than justify the cost. Overall Experience: I am extremely satisfied with my Best Buy Plus Membership. The combination of exclusive discounts, free shipping, early access to sales, and other perks provides substantial value and enhances my overall shopping experience. The membership pays for itself with the savings and convenience it offers. I highly recommend it to anyone who frequently shops at Best Buy and wants to maximize their benefits. Five stars! Thank you, Best Buy, for creating a membership program that truly rewards loyal customers and enhances our shopping experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top of the line 4k gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This monitor has it all. Once you get the color profiles and settings dialed in it’s absolutely mind blowing. Arc Raiders and BF6 look incredible on this monitor and it’s great for everyday tasks as well as gaming. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku 59" TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy navigation with sound bar included. i especially like the light weight to move the tv to different locations.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My Best Buy Plus: A good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the My Best Buy Plus membership ($49.99/year) and found it well worth it for frequent Best Buy shoppers like me. The free 2-day shipping is fantastic for small items like accessories, and the exclusive deals more than offset the cost—I even scored a $100 gift card on a purchase! The 60-day return window adds peace of mind for big-ticket items. However, some deals feel underwhelming, and I’ve seen mixed reviews about return issues. Overall, I think it’s a great value for convenience and savings if you shop at Best Buy several times a year.

    I would recommend this to a friend