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Customer reviews

Rating 4.2 out of 5 stars with 38713 reviews

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    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 38,713 reviews
  • Rated 5 out of 5 stars

    Save $$$ on TV installation and a Denon AVR

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off, Julio and his partner (embarrassed I can’t remember his name) came out to my home to install my new LG 77” TV and could not get it to work. They tried everything and finally it was felt that either my 10 years old AVR was not compatible or there was a flaw in the new TV. Julio ordered a new, replacement TV and within 7 days they were back with a new unit. In the meantime, I realized that my AVR was 10 years old. My membership saved me $150 on a new Denon AVR and I saved $150 on my TV wall mounted installation. When Julio hooked my new AVR to the TV they had previously installed, everything worked perfectly. Thanks to Best Buy and their incredible team!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yearly Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales guy “King” was super helpful & was extremely knowledgeable in the Memberships ratings. I was thrilled to get in on the deal to help save money yearly or have easier Returns if I needed to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Return extensions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient, especially if you get caught up and busy and you don’t make it to your return date and time it’s always good and we lose a lot of stress knowing you get extended return dates

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm in love again this membership rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the little things that matters. I purchased some headphones and got free shipping that goes a long way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nothing to think about, just buy it! Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having this membership really does have a lot of beneficial options to it. The fact that you have 60 days to return, something is phenomenal. It gives you enough chance to actually see if you like the item and if you don’t like it, you can return it, but you have enough time to find out. To return window to and price matching ability is also a big bonus! 60 days and the item goes on sale you get the difference wonderful! Geek squad attention if needed is an absolute bonus too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for frequent buyers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Value for Frequent Shoppers: If you shop at Best Buy regularly, the membership pays for itself quickly through shipping savings and exclusive discounts 1. Extended Returns: The 60-day return policy is a standout feature, especially for tech purchases where you might need more time to evaluate 1. Streaming Perks: Members get free trials for popular services like Apple TV+ (4 months), YouTube Premium (3 months), and Apple Music (4 months), adding up to over $100 in value 2. Early Access & Member Events: You get priority access to hot product releases and special member shopping events.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    unhappy with PC performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm disappointed. I bought a new PC and ITUNES keeps messing up. I thought I would have no issues - but as it turns out the PC would not restart on its own, I had to get technical help to get that to work. This is supposed tpo be a gaming PC so i don't understand the issue with ITUNES. ANd to get help I have to pay the Geek Squad when they should have to help to make me happy - but of course - only money makes anyone happy - not a satisfied customer. The other problem I have is I signed in online and I saved my userid and password - but of course it says my information is invalid.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      JameslE, thank you for taking the time to leave a review here regarding your recent purchase. While your My Best Buy Plus™ membership has some great perks, it does not include 24/7 tech support or VIP member support, which are benefits exclusive to the My Best Buy Total™ membership. Here are some more details on our membership tiers: https://www.bestbuy.com/memberships. If you require additional support, kindly reach out to us on social media. Our team would be happy to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Thanks! BBY-ExBrand_Totaltech

  • Rated 3 out of 5 stars

    Its alright

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is it worth? Well it is if you have a lot of money to spend on tech or if your in need of electronics or appliances like moving into a home or office. But if your just buying a game consol every 6 or 7 years its probably not for you.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hell GregL, We get where you’re coming from, the value of a membership really depends on how often you shop and what you typically buy. My Best Buy Membership tends to shine for people who make frequent tech purchases or need perks like product protection, exclusive discounts and you can always review those benefits here: https://www.bestbuy.com/memberships. If you ever want help reviewing your options or reviewing your membership, our social team can take a closer look; just reach out on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention it’s in response to your My Best Buy review. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Love Best Buy customer service and their products.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Bespoke 29 Cu. Ft. 4-Door Flex Refrigerator looks amazing in white glass and has tons of space. I love the Family Hub+ screen and the internal cameras—they’re actually useful for checking groceries. Cooling performance has been great so far. The only downside is the ice maker, which can be inconsistent at times. Overall, a stylish, modern fridge with lots of smart features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps went there a problem Can count on geek squad

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Return window extension

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent value membership if you know you're going to spend 1k a year on tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership ship is a real value, also have a calm peace of mind knowing I’m protected with certain extended warranty’s .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Value for Tech Enthusiasts!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been a Best Buy member for a while now, and it’s absolutely worth every penny. The benefits and perks make it a standout program for anyone who regularly shops for tech, appliances, or gadgets. Here are some highlights: 1. Exclusive Discounts: As a member, I often get access to special deals and early sales. It’s perfect for snagging items I’ve been eyeing before they sell out. 2. Free Shipping: The free and fast shipping for members is a game-changer. It saves both time and money, especially for larger items. 3. Extended Return Windows: The extended return period is super helpful, especially during the holiday season or when I’m unsure about a purchase. 4. Tech Support & Geek Squad Benefits: Having access to Geek Squad support and repairs is a huge plus. It’s reassuring to know I can rely on experts if something goes wrong with my devices. 5. Points and Rewards: Earning rewards on my purchases is like getting a discount on future buys. The points add up quickly, and I’ve been able to redeem them for great savings. Overall, the membership pays for itself with all the perks. If you’re someone who frequently buys electronics or values convenience and expert support, I highly recommend it! Best Buy has done a fantastic job creating a program that caters to its customers’ needs.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Buying Peace Of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only just purchased this membership as a type of warranty to go along with a printer that I bought at Best Buy. I hope that the unit I bought will be a quality piece of equipment and the beauty of this is that if something does go awry I can rest assured that Best Buy will have my back.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      We appreciate you sharing your feedback, Centurion! In addition to getting an extended 60-day return/exchange window on most products, as a My Best Buy Plus™ member you also receive Free 2-day shipping, and exclusive member pricing! If you ever need help reviewing your specific membership or understanding how to make the most of it, our social support team would be happy to take a closer look. Please reach out to us on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (BestBuy) and mention that you're contacting us in response to your My Best Buy review. We're here to help! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Why is Best Buy Plus the greatest membership ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Best Buy Plus™ Membership Review I’ve been using the My Best Buy Plus™ membership for a while now, and it’s been a great investment for frequent shoppers like me. Here are some of the standout features: 1. Exclusive Discounts: The membership provides access to special offers and promotions that aren’t available to regular customers. I’ve been able to save quite a bit on electronics and accessories that I was planning to buy anyway. 2. Free Shipping: The free shipping on many products is a huge plus, especially for larger items that would normally have high shipping fees. It’s convenient and makes shopping online much easier. 3. Extended Return Periods: This is one of the best perks for me. The extended return window gives me peace of mind, especially when I’m purchasing expensive electronics. Having more time to try out the product before fully committing is great. 4. Early Access to Deals: During major sale events like Black Friday, getting early access to deals is a huge advantage. It’s helped me avoid the rush and secure items before they sell out. 5. Points and Rewards: Earning points on every purchase adds up over time, and I love that I can use them for future purchases, giving me more value for my money. Overall, the My Best Buy Plus™ membership enhances the shopping experience with exclusive perks and savings that make it worth the annual fee. I would definitely recommend it to anyone who frequently shops at Best Buy and is looking for extra benefits

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good discounts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure yet havnt really used the member ship since I’ve gotten it. I know I will though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended Return Period Huge Plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I generally don’t get memberships, but the extended returns and access to sales early is a huge bonus. I renew every year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mona and Allee were so very patient and helpful with setting my computer up and helping with passwords. Really great employees.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Saved me Money on First Use that exceeded the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's early days but so far it seems good. I was purchasing a two-pack WiFi mesh system in store and the cost of the membership was offset by a discount on the items I was buying so it was an obvious choice. Whether I will renew the membership at the end of its twelve month term will depend on how useful I find it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have for electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth it, gives you extra perks like extension on time for returns and for getting warranty’s for electronic devices

    I would recommend this to a friend