Customer Ratings & Reviews

I recently got a Best Buy membership card, and it has been a great experience so far. Using this card, I’ve received some really good discounts on my purchases, which helped me save money on electronics and accessories. The process of using the card is easy and convenient, and I appreciate the extra benefits it offers. Overall, I’m very satisfied with my membership and would definitely recommend it to others.

Best Buy Totaltech Membership Review Overview: Best Buy's Totaltech membership, at $199.99 per year, offers a suite of benefits aimed at tech enthusiasts. It's designed to enhance your tech shopping and usage experience with several valuable perks. Key Benefits: 24/7 Geek Squad Support: Handy for anyone with a lot of tech at home, offering help no matter where you bought your gadgets. Extended Warranties: Two-year protection on most purchases covers wear and tear, which is great for peace of mind. Exclusive Discounts: Members get special prices and early access to sales, which can save a lot of money over time. Free Delivery and Installation: This includes all your purchases, big or small, which adds convenience and value. Potential Drawbacks: Cost: It’s a bit pricey unless you frequently buy tech or need constant tech support. Value Proposition: If you’re not a regular tech shopper, the cost might outweigh the benefits. Conclusion: Best Buy Totaltech is best for those who invest a lot in tech and could benefit from ongoing support and savings. For casual buyers, it might not be worth the expense.

I signed up for the membership and it has already paid for itself. The exclusive savings are great, but what I really value is the extended return window and the free shipping. It just gives me extra peace of mind when shopping. Best Buy’s service has always been reliable, and this membership makes the experience even better. Highly recommended!

Probably one of the best services to have from best buy in come in handy at any moment

It’s been about a month since I and my wife made a great decision on purchasing GE profile 5.3 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and UltraFresh Vent System+ With OdorBlock with the 7.8 Cu samrt dryer with steam and I have to say we have zero regrets. We really love the venting feature, which helps to sanitize and clean anything

The membership is great and like that I can get a refund if the phone I bought drops in price within the year.

Associates explained everything to me. Benefits pay off. I’ve already found deals that I got to take advantage of after my purchase. I think it’s worth it.

I'm still undecided on this yearly membership. I'm disappointed in the guy I got the phone from though since he was more concerned about selling this membership and totally forgot to offer me the insurance on the phone and that is more important.

The membership is worth it if you shop at Best Buy a lot like myself. The little perks (60 day return) adds a huge peace of mind to purchases, and the member exclusives are great.

My membership allows me to purchase items with great deals, and huge percentages off.

One could never go wrong with BestBuy. You can count on them for everything. To put a better perspective - I’m sure others have experienced the same; I got a Bose Sounbar gifted for x-mas from a family member. Apparently, Bose as the manufacturer had a holiday sale and thought it to be the better deal. Unfortunately, the soundbar was defective. Our experience with having the return/exchange process directly with Bose was a nightmare. It took over 2 months to get a new item back. If this had been purchased at BestBuy; 1st - They Price Match, 2nd - Their return/exchange process is superb, 3rd - All employees are experts. Should you have questions or doubts about any electronics, they will help you! - plus they have an excellent warranty membership with perks.

The value of this membership is yet to be determined.

I waited to purchase this level of membership for a while since I used Best Buy for all my tech but I did not get new things very often. I’m my current situation, I decided it was worth it simply for the 2 years of protection on the vast amounts of tech I’ve purchased in the last 10 or so months. I don’t have to worry about anything now and will always have support.

This membership is a great value. I frequently get best deals notifications, and is able to grab them.

I've been a member for several months, and it has significantly enhanced my shopping experience. One of the standout features is the extended 60-day return window on most products, providing ample time to evaluate purchases and make confident decisions. WHAT I LOVE THE MOST IS ! the early access to sales and product launches has allowed me to secure high-demand items before they sell out. The combination of these perks makes the membership an excellent investment for anyone who shops at Best Buy regularly. I highly recommend this membership to those looking to maximize value and enjoy a seamless shopping experience.

I’ve been overall satisfied with my tv, the customer service and support is off the chain’s outstanding! I had what I thought was an air bubble on my tv .. the awesome assistant came over and cleaned what I thought was the air bubble , which turned out to be just dirty. We both left happy and satisfied and both learned something that day

I have to go to a best buy out of my area in Compton to get more stocked items, but that's fine i always get what I'm looking for there.

The app is great to manage everything. It even has a feature to alert you when your prior purchases go on sale so you can see if it’s now lower than what you paid so you can get a refund for the difference!

This membership does extend the warrenties on the items I buy. Not to bad for a year. I would recommend this.

Súper buena esta membresía ,se la recomiendo a todos ,,muy complacida con las compras y el servicio excelente