Customer Ratings & Reviews

The purchase of the membership was suggested to me by a store manager as it immediately paid for itself with the purchase that I was looking to make.

G.O.A.T.! I've had some minor (operator error--me) issues and Christina and Lorenzo have been extremely patient wit me checking with me on the phone and returning to fix my issues. They came by again today to fix one last problem and, of course for them, it was done in about 20 minutes. They are the Greatest of all Time! Thanks, Lorenzo and Christina!

The membership gave me some extra return time on an expensive item. I really appreciated the extended service.

This membership is a real value, you get special member pricing and a two month return policy and price matching.

The customer service was fantastic! I was taken care of the team from Simi valley, they catered to what was really important to me, broke down the pros and cons then allowed me to decide what item would be best. Most decide for you… the product is better than I could have imagine

I Purchased the AirPod pro max and when they went on sale for Black Friday I was able to use my Best Buy plus member ship and was refunded the difference in what I paid vs the Black Friday price highly recommend for large purchases you have 90 days to use this perk

I didnt think I would use my membership that often but I have found that I have used it alot and it has come in handy so I paid again this year it’s worth having

Seems to be useful if you buy enough from Best Buy

I got this membership because I was recommended it buy a store associate, who actually helped me returned an item after it’s expired return date. Did not know that the membership includes a month to return items instead of its 14day return policy. Which is great opportunity for us as customers to try something out before actually being locked in to the item we choose. In my case I got the meta quest 3 and was not satisfied with it , therefore I returned the item. This membership has other great perks as Item discounts on top of store discounted items , 2 day shipping (which is great) and upcoming sales and events. Very great perks and well worth it, I personally myself might upgrade my membership to their Best Buy total membership.

Nice for drawing, it has 2 more replacements, nice sensitivity as good horizontal drawing. what is not present is the Bluetooth

It was okay. I didn’t know that this added feature was auto added to my purchase. I did not know if I could refuse this membership or not. It’s kinda like I was forced into getting it as it was added to my purchase. I wish I was told before hand and was explained to me before it was sold to me.

The My Best Buy Plus membership allowed me to purchase audio and video equipment for my home while providing peace of mind for extended time on price matches and warranties. Overall, I considered it a wise decision to purchase the Plus membership.

Worth every penny! Great value and totally satisfied with the membership.” • “Excellent perks and top-notch service. Highly recommend becoming a member!” • “Been a member for months — smooth experience, great benefits.” • “Customer service is always helpful and the membership pays for itself.”

Overall, I had a great experience. Everything was handled professionally, communication was clear, and the process was much easier than I expected. The benefits are extensive and the guarantees are excellent. I highly recommend this product.

My Best Buy Plus membership continues to impress! I recently purchased the 2024 LG G4 Series OLED evo 4K UHD Smart webOS TV, Meta smart glasses, and the Bose SoundLink Max portable Bluetooth Speaker—all in store. The in-person buying experience was smooth, and I appreciated the exclusive member pricing available right at the counter. The service was top-notch, and knowing that I can rely on protection plans and speedy support makes all the difference. I’m thrilled with the performance of each device, especially the TV’s stunning visuals, the Meta glasses’ innovative features, and the speaker’s powerful sound. This membership is truly a game-changer for tech enthusiasts like me!

I have had this membership since January 6, 2026. Yes, there are discounts when making purchases. But I do not need to make purchases. The membership covers services and merchandise and extras that I am not interested in.

I've had good luck with everything. I've bought at that store and will continue shopping there when I need appliances.

I bought Bosch 800 Series 1.9-cu ft Over-the-Range Convection Microwave with Sensor Cooking ( Stainless steel ) for over $1000 with tax. The microwave does a-lot for the money paid. It bakes and grill. The brand is the best top brand. I love it.

I think I liked this membership because it gives me many benefits, like being able to place my orders more easily.

Our experience was mostly positive. The sales agent was knowledgeable and well-informed about the products, which made the selection process easier. However, there was a small hiccup—when asked about the Best Products Plus program, we said we weren’t members. The agent enrolled us without fully explaining that there were different levels of membership, and we ended up with a billable tier we hadn’t anticipated. That said, the installation process more than made up for it. The technician was fantastic—prompt, efficient, and very well-organized. He walked us through everything and ensured the setup went smoothly. We highly recommend including Geek Squad for any installations and old equipment removal—they truly elevate the overall experience.