Customer Ratings & Reviews

Great information and opportunity to buy with your money in a good investment

I saved some money on my recent purchase of a MacBook Air laptop and I got a bunch of benefits I don't really understand. I don't see the membership prices when I got to your website so I don't know how I'm supposed to save money in the future. I'm also confused by price protection. I thought I could get money back if the same product was advertised a lower price but, apparently, I have to turn in the product I bought and but a new one at the lower price. Obviously, I have no idea how this thing works!

“This membership offers exceptional value, combining exclusive member pricing with unlimited Geek Squad support. It provides peace of mind by ensuring comprehensive protection and reliable assistance whenever needed.”

overall value is great; which i had waited to buy tv though...

If you don't have a membership edit spy you losing out eight I hope with prices it helps with almost anything you need great deals we're at the membership allow you to do things others can't do get one that would be the best thing you do if you were in to electronic store just about anything

This membership is great, my best takeaway was that if I bought something and it went on sale within 15 days I could call and get the difference paid back to me, which I did for my Omen 16” gaming laptop which I got $450 back in when it went on sale during Black Friday, it was a lifesaver.

I would not be able to use my laptop to its full capability without the geek squad. They are amazing and I’m so happy that I got the membership. It really is worth every penny of it.

I purchased the membership and I think it’s a really good thing to have. With this membership you get more time to be able return an item which is great.

The team was very helpful in finding me the right phone for my needs and then quickly transferring the data for me. I was very impressed and will return again in the future.

Best Buy’s Membership Plus has been totally worth it for me. The extended return window, tech support, and exclusive savings make a big difference. I love the free same-day delivery and the added protection benefits — it gives real peace of mind. Overall, a solid membership if you shop at Best Buy often.

Best Buy Plus has been totally worth it. The fast free shipping, exclusive member deals, and longer return window make shopping way easier. I’ve already saved money on a few purchases, so it basically pays for itself. Great value if you shop at Best Buy even a couple times a year.

Well, most of the time it's a great feature as we get longer times to review items, and return windows. I was trying to purchase a Video card recently and each time I was lucky enough to get one in my Card they would charge my Credit Card, then 5 minutes later Cancel the order. This happened like 5 times. I called customer service and was told that was nothing I could do but to keep trying. Telling me to use a different Card or some other means. I believe they were treating me like some Auto Buy Bot for those GPU's even though I was a real person with a Plus membership and calling them on the phone. Needless to say, I had to purchase the GPU from Amazon instead. Also tried to purchase A TV and same problem, Warranty was $500 to extend but Samsung provided a free extended 4-year warranty, so again did not purchase from Best Buy. So this year, I have not used my Plus membership due to not being able to purchase anything without the orders being canceled. I may let it lapse this year, and if I need another high-dollar Item, repurchase.

I like the plan, get good benefits and perks! But I really got it for Pokémon card shopping online. Zero luck there! So haven’t really purchased much to really found out the good stuff lol auto checkout bots clear the stuff before you can even view the item.

I haven't really used the benefits yet, but it helped me get a better price on a new microwave!

Not very useful to me but would be great for someone who'd use it.

Here's an example of a great Best Buy review, highlighting common positive themes: 5/5 Stars - Exceptional Service and Exactly What I Needed! "I recently visited the Best Buy in MY Neighborhood to upgrade my home Arcade system, and I couldn't be happier with the experience from start to finish. The checkout process was quick and easy, and I appreciated that they offered to set up delivery and even suggested the Geek Squad Advice. I was hoping for, and the entire purchase, delivery, process was stress-free and enjoyable. This Best Buy truly exceeded my expectations, and I highly recommend them for their expert staff, competitive pricing, and excellent service!"

This membership is great to have it you get perks like when the item goes on sale you get refunded any you get access to geek squad

This mid tier subscription is a good buy if you buy any high value tech. I got it mainly to extend return windows beyond the typical 2 weeks. So far I haven't had to use it but the peace of mind is worth the price.

The value of this membership far exceeds it's costs. There are numerous valuable perks and discounts to take advantage of. Highly recommended.

I do not know all of the ins and outs of laptop computers or phones for that matter. When my phone refused to respond to what I don't know about phones, I was very please to stumble on to Best Buy. The sales/technician told me give him about $50 dollars for a one year repair guarantee for help I said yes. He had my phone back working in about an hour and a half. No other companies in the repair business will do that for me. They want to sell me a by the month repair, but then when I have signed up, they tell me I need this and that and if I bought all of there promises out family would be out of cash. Thank you BEST BUY.