Customer Ratings & Reviews

This membership is a great value! I have received excellent advantage s

Laptop i purchased went on sale doing my 60 day window and was credited back the difference loved it. Glad i signed up for the membership if not wouldn’t have saved the money.

I seldom do reviews. My experience with the Best Buy membership was terrible. It took me 3 weeks to get the app to work in order to review my rewards points. The store manager said here (meaning the wallet tab) is where you can review your reward points. It would not open. I rebooted my iPhone and removed and reinstalled the app with no success, He suggested call the direct number and they would fix it. After several calls and way too much time on the phone they told me the back office would have to send me an email or contact me directly. They never followed through. I went back to the store and told them I wanted my money back for the membership because I can't see he benefit points in the app (wallet tab doesn't work). After several sales people messed with my iPhone they were able to fix it. I needed to reduce the size of the font on my iPhone so the wallet tab to work. Very frustrating that Best Buy would develop an app this way. After finally seeing my points I had a short time to use them or loose them. I rushed to use them and I bought a security camera and 2 USB extension cables. It turns out the USB cables were not compatible so I returned them. Only the sales tax was returned to my credit card. When I asked the Best Buy team member would I get the points back, she said yes but it will take 3 days, That never happened and it is so painful to get it corrected. I have to assume in the fine print that if you use the points you only get the sales tax back and Best Buy keeps the items.

Great idea to have a protection plan. Would definitely recommend to get one

This membership has pretty good value. Better shipping, exclusive member prices on certain items, and it’s great you get an extended return window. The value will come down to how much you utilize the membership.

Not exactly sure what the benefits are quite yet. I got this because it made the package of things I bought cheaper.

[Employee of bestbuy] I do genuinely love my plus program it does genuinely feel like i am saving money on every item i have purchased from bestbuy and in my personal opinion it is worth every penny

Excellent membership with discount and really great price

value of product and quality service , will use again in the future

I take this membership because a shop guy told me that I could get a partial refund of my laptop payment if the price drops in the future. So I'm waiting for that.

I got it with the promise I’d get priority buying power over non member buyer. I was not able to purchase what I wanted

Real good value. We use it all of the time. Keep up the good work

Great Customer Service and useful for keeping up with items on sale

love the reward program lots of good deals for reward member customers

I keep renewing due to the savings adding up more than the cost of the membership

I appreciate the benefits and service that comes along with this membership.

I'm sure this membership will come in handy in the years to come.

Excited for our membership & it paid for itself with our savings.

With the two day delivery and 60 day return window this is a great option for a frequent Best Buy customer, however if you don’t regularly shop here It won’t give you as much value. Overall I’m saying with my membership.

It’s diffidently worth the few extra dollars to know that my new products are covered.