Customer Ratings & Reviews

Thought my computer got hacked…. They reviewed my screen and message and was able to resolve… it wasn’t a hack… but a scare tactic from an outsider that locked my screen…

This membership gives me peace of mind, knowing that Geek services are needed, etc.

While purchasing a new TV, the sales agent convinced us to also purchase a membership, as it saved us money on the purchase of the TV. We have yet to use the membership for any additional purchases and are uncertain if we will renew. However, if we do need to make a major purchase before the membership expires, we may renew.

I love my best friend membership. Has great protection plans. I use it all the time. Highly recommend.

As a dedicated tech enthusiast and frequent shopper at Best Buy, I decided to invest in the Best Buy Yearly Membership. After a year of using the membership, I can confidently say that it has been a worthwhile decision for several reasons. Here's my review of the Best Buy Yearly Membership: Benefits and Savings: The Best Buy Yearly Membership comes with a host of benefits that have translated into significant savings for me. One of the standout features is the free shipping on most orders, which has saved me a substantial amount on delivery fees throughout the year. Additionally, members receive exclusive discounts and early access to sales events, which have allowed me to grab some great deals on tech products. Extended Return Policy: The extended return policy is a valuable perk of the membership. As a member, I enjoy an additional 30 days to return or exchange products, which gives me peace of mind when making larger purchases or trying out new gadgets. This policy has come in handy on a few occasions when I needed more time to evaluate a product before deciding to keep it. Dedicated Customer Support: The Best Buy Yearly Membership provides access to dedicated customer support, which has been consistently helpful and efficient. Whenever I have had questions or issues with my orders, the customer support team has been quick to assist and resolve any concerns. This level of service adds to the overall positive experience as a member. Member-Only Events: Throughout the year, Best Buy hosts exclusive member-only events, offering special deals and product demonstrations. Attending these events has been enjoyable and informative, as I get to see the latest tech innovations up close and take advantage of exclusive offers. Tech Support and Geek Squad Benefits: As a tech-savvy individual, I rarely require technical assistance, but it's reassuring to know that the Best Buy Yearly Membership includes access to Geek Squad tech support for more complex issues. Additionally, members receive discounts on Geek Squad services, which can be beneficial for those who might need professional help with installations or repairs. Cost and Value: The cost of the Best Buy Yearly Membership is reasonable, especially considering the array of benefits it offers. With the savings on shipping, exclusive discounts, extended return policy, and dedicated customer support, the membership quickly pays for itself, making it a great investment for frequent Best Buy shoppers. Limitations: The primary limitation of the Best Buy Yearly Membership is that its value largely depends on how often you shop at Best Buy and your willingness to take advantage of the benefits it offers. If you only make occasional purchases or don't often shop for tech products, the membership might not be as beneficial for you. Conclusion: For tech enthusiasts and regular shoppers at Best Buy, the Best Buy Yearly Membership is a fantastic option that provides a plethora of benefits and savings. The combination of free shipping, extended return policy, exclusive discounts, and dedicated customer support makes the membership a valuable addition to the shopping experience. If you find yourself frequently purchasing tech products or appliances from Best Buy, the Best Buy Yearly Membership is undoubtedly worth considering for the added convenience, savings, and member-exclusive perks.

Everyone needs this membership! I have received great deals. It's like having a personal relationship with the store. Also, the 2 month price match guarantee is real! I saved over $300 on our television. The BBPlus sales and price matching have paid for the membership many times over.

Signed up for membership plus during a door stopper event where you got rewards that made the membership free. So far, still waiting to see the rewards show up after 2 months but I have gotten free shipping that saved me $10.

Amazing staff and service. Josh was great! He was very helpful and explained everything!

This membership has been a great experience so far. The exclusive discounts, free shipping, and extended return periods have made my purchases much easier and more convenient. I also appreciate how simple it is to manage everything from my Best Buy account. Totally worth it if you shop at Best Buy often!

I absolutely love my Best Buy Total membership! The 24/7 tech support and extended protection on my devices give me peace of mind. Fast shipping and priority service make shopping here so much better. Highly recommend!

This pasta maker feels solid and well-made. The dough roller is smooth, and the adjustable thickness makes it easy to get the texture I want. The cutter works great for noodles, and the cleaning kit is super helpful. I made fresh pasta on my first try, and it turned out delicious. Great little machine for the price

You have to be a regular BB shoper to get any value. If you are, it's well worth it! No shipping cost and 3x extended return dates. Well worth it to me.

I signed up for the My Best Buy Plus™ membership last year, and it’s been one of the best decisions I’ve made! The free two-day shipping has been incredibly convenient, allowing me to get my items quickly without having to worry about shipping costs. Whether I’m buying tech, home appliances, or accessories, it’s always a pleasant surprise to have my order arrive so fast. The extended return window gives me extra peace of mind, especially for larger purchases, knowing that I have more time to decide if it's the right fit. On top of that, the exclusive member discounts and early access to sales have helped me save a lot on things I need or want, and I’ve discovered some great deals along the way. With the member-only offers and all the other perks, the membership has definitely paid for itself. If you shop at Best Buy frequently, I highly recommend signing up for My Best Buy Plus™—it’s definitely worth it!

I signed up for the My Best Buy Plus™ membership last year, and it’s been one of the best decisions I’ve made! The free two-day shipping has been incredibly convenient, allowing me to get my items quickly without having to worry about shipping costs. Whether I’m buying tech, home appliances, or accessories, it’s always a pleasant surprise to have my order arrive so fast. The extended return window gives me extra peace of mind, especially for larger purchases, knowing that I have more time to decide if it's the right fit. On top of that, the exclusive member discounts and early access to sales have helped me save a lot on things I need or want, and I’ve discovered some great deals along the way. With the member-only offers and all the other perks, the membership has definitely paid for itself. If you shop at Best Buy frequently, I highly recommend signing up for My Best Buy Plus™—it’s definitely worth it!

An employee at Best Buy helped me sign up for the Plus membership, and I’m really glad I did. They explained all the perks clearly — faster shipping, better return options, and exclusive deals. The whole process was quick, and the savings have already made it worth it. Honestly, if you shop at Best Buy often, this membership pays for itself fast. Great service and solid value.

If you’re considering a Best Buy membership, here’s a breakdown of its pros and cons based on my experience: Pros 1. Exclusive Discounts: Members often get access to exclusive deals and early sale access during events like Black Friday or holiday seasons, which can save a significant amount on big-ticket items. 2. Extended Return Policy: Memberships like TotalTech or My Best Buy Plus offer extended return and exchange windows, making it easier to return products without rushing. 3. Free Shipping: Many memberships include free standard shipping on eligible items, which adds up, especially for frequent shoppers. 4. Technical Support: TotalTech members benefit from 24/7 Geek Squad support, which is great for troubleshooting and setting up new gadgets. 5. Price Match Guarantee: Members can often take advantage of price match guarantees, ensuring they get the best price on purchases. Cons 1. High Cost for TotalTech: The TotalTech membership costs $199.99/year, which might not be worthwhile for casual shoppers who don’t need frequent tech support or services. 2. **Limited Benefits for Basic Memberships

Tech Support & Protection (Total plan): Many users feel it’s worth it for expensive electronics (TVs, laptops, appliances). Extended Return Period: Good for people who buy and test a lot of gadgets. Exclusive Deals: Members sometimes get big discounts before major sales (Black Friday, Prime Day).

Joining Best Buys Membership program saved me some cash durung my most recent purchase I am looking forward to more purchases!

Glad to have purchase this membership. Great benefits and has saved us a lot of money.

I like it bc you get special treatment by being a member. Including deal notifications.