Customer Ratings & Reviews

I wanted to purchase a 65 inch Samsung TV. First time I went in had a nice young man explaining the difference between Samsung and LG. I went home and I price checked other places. I went back to Best Buy with the thought that I am purchasing a TV. I had an older sales rep. I told him what I want to purchase and he told me that they did not have that tv. He showed me one for $1299. I stated I don't want that. He at that time said to me take it or live it and "I'm done with you" and he walked away. I was thinking of walk out but a nice men asked me if he could help me as I was walking out. Was very helpful and I always had great help with phones tablets, so I purchased the tv. after my purchase was completed , I asked to see the manager. Told him what occurred with the sales person. He apologized an d said it was good that I told him about that service. The delivery was set up for 1 day after my purchase. I was very surprised that best Buy Buy employs people that really don't want to be there and deal with the public. That is why I gAVE A "3"

The membership is definitely worth it. I don't buy much from Best Buy year-round, but it's definitely helpful for when you're in need of a certain product but are unsure whether you should wait for it to go on sale. They offer price adjustments if your item goes on sale in the future. I became a member when my refrigerator broke down and they allow a 60-day return window so I can switch it to the other refrigerator I wanted when there's finally stock. Also, I was able to get the Plus Member deal on my iMac where I saved about $65 so I already made my money back!

I purchased the 8000 btu GE air conditioner. Cools and very quiet. Have two. Plan to buy another.

It helps you when you expect it the least. Discounts on electronic products or else. It’s worth it.

The My Best Buy Plus™ membership has been one of the best investments I’ve made for my shopping experience. Here’s why I highly recommend it: Exclusive Member Benefits The membership offers exclusive deals and discounts that are not available to regular customers. I’ve saved a significant amount on electronics and accessories, making the membership more than worth its price. Extended Return Period The extended return period is a lifesaver! It gives me peace of mind knowing I have extra time to decide if a product truly meets my needs. Free Shipping Free shipping on most items has been incredibly convenient. I’ve ordered everything from small gadgets to larger appliances, and they’ve all arrived quickly and without additional costs. Special Access Being a Plus member means I get early access to special sales and events, including Black Friday and other holiday deals. It’s a great way to snag popular items before they sell out. Easy Enrollment and Management Signing up for the membership was quick and hassle-free. Managing my membership and benefits through the Best Buy app is simple and intuitive. Verdict The My Best Buy Plus™ membership is perfect for anyone who shops frequently at Best Buy. The savings, extended return periods, and exclusive perks make it a fantastic value. I highly recommend it to anyone looking to enhance their shopping experience while saving money.

Having my Best Buy membership is a winning. Multiple benefits all year long.

Purchased the trio of appliances. Fridge, dishwasher & microwave. Love them

I was sold on this membership because of the supposed advantage to get invites to special sales involving collectibles i.e. Pokemon product. I have yet to see if that is the case.

I signed up for Best Buy Plus a few months ago, and it has already paid for itself. The free two-day shipping alone has saved me multiple trips to the store, and the exclusive member pricing knocked a big chunk off the laptop I bought. What really stands out is the extended return window. It takes the stress out of making big tech purchases because I know I have time to test things properly. The everyday perks add up quickly too—free trials, extra points on purchases, and early access to deals. During busy sales seasons, it feels like having a head start over everyone else. If you shop at Best Buy more than a couple of times a year, the Plus membership is a no-brainer. It combines savings, convenience, and peace of mind into one package. Highly recommend.

Under the Best Buy Membership program I recently bought a new 75” Samsung TV, with same brand Sound Bar system and a new TV Stand to hold it and was convinced by the Best Buy staff to sign up for the Best Buy Membership program. Honestly, I’ve been really happy with the Best Buy Membership program. It’s easy to understand and as everything was broken down to me by the sales rep. The free 2-day shipping and 60-day return window alone have saved me stress and money on the items I purchased and an option to get Geek Squad support is a huge plus. I’ve already used the tech help a couple of times and they solved my issues super fast—no extra charge. Definitely feels like good value if you shop at Best Buy a few times a year or want peace of mind with expensive electronics. The exclusive member deals and early sale access are nice bonuses too. I can view access everything on the Best Buy App as a Plus Member.

Wonderful membership plenty of benefits. Can’t wait to see what else is coming down the pipes.

So glad the store rep advised me about this membership. The price matching is amazing. I bought a laptop last month, and the price dropped by over $180, and I was refunded the difference. Scored a great deal! Definitely recommend the membership if you are a frequent Best Buy shopper.

ease of use great quality and excellent value. I love apple products and will always use them

I love the price of this membership and being able to have the ability for discounts with it instead of paying the full price. I get a longer return policy with it.

I was skeptical of this but it’s super convenient and works great for exchanging, upgrading, and returns. So far what they say it does it does. Kinda nice in today’s company AI skewed world.

Great savings if item cost goes down. They give the differen e back. If substantial it pays for itself.

Was suggested by the technical staff, and ended up saving me about $150 net

I was surprised to see how many deals there are through this program. I didn’t realize how nice the extended return policy is too. I think its very good especially if you buy open box items.

At first I was skeptical about this purchase. But it is a great value for the money. I get text notifications and there are always discounts available with this membership. It’s worth it!

Good membership, I paid little for a long time and I've definitely saved a lot of money, but if you don't usually buy much I wouldn't recommend it much, but if you're a frequent customer it's definitely a yes