Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 38718 reviews
(38,718 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Easy to Navigate
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recently had the pleasure of exploring the Best Buy website, and I must say, it was an absolute delight to navigate through! From the moment I landed on the homepage, I was greeted with a clean, modern design that exuded a sense of user-friendliness. As I delved further into the various sections, it became evident that this website was crafted with the user's experience in mind. The intuitive layout and straightforward organization made finding the information I needed a breeze. The navigation menu was conveniently placed, offering quick access to all the essential sections of the website. It was a pleasant surprise to see that the menu remained fixed at the top of the page as I scrolled, ensuring seamless navigation without having to scroll all the way back up. One of the standout features of this website was its efficient search function. It swiftly guided me to the specific content I was looking for, and the search results were accurate and relevant. This saved me valuable time and effort, making me appreciate the thoughtfulness put into optimizing the user experience. The website's responsiveness was commendable. Whether I accessed it on my desktop, tablet, or smartphone, the content adapted flawlessly to each screen size, guaranteeing an equally smooth experience across all devices. It's evident that the developers prioritized a mobile-friendly design, catering to users on the go. The use of clear and concise labels for buttons and links was another highlight. This made it easy to understand each function without any confusion, ensuring a seamless journey through the website. The incorporation of subtle animations and visual cues also added to the overall user experience, creating a sense of engagement while browsing. I was particularly impressed by the well-structured and informative videogame content. Each page was thoughtfully crafted, presenting the information in a coherent manner, and the use of headings and bullet points helped me grasp the key points effortlessly. Furthermore, the inclusion of a comprehensive FAQ section under "Menu" and a user-friendly contact page demonstrated the website's dedication to providing support and assistance to its users. It was evident that the team behind the website had invested considerable effort in anticipating user needs and addressing potential queries. Lastly, the loading speed of the website was remarkable. Pages loaded swiftly, reducing any waiting time and ensuring a frustration-free experience. In a world where patience is scarce, this website's performance was a breath of fresh air. In conclusion, navigating this website was an absolute pleasure. The seamless journey through its well-organized layout, intuitive design, and speedy performance truly set it apart. If you're looking for a user-friendly website that prioritizes the needs of its visitors, look no further. This website has raised the bar when it comes to ease of navigation, and I wholeheartedly recommend it to anyone seeking a stress-free online experience. Much better than other major retailers offering similar packages.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy Plus membership is worth it if you shop at Best Buy regularly. Free 2-day shipping with no minimum, member-only deals, and a 60-day return window add real value. Occasional shoppers may not see much benefit, but frequent buyers can easily make the membership pay for itself.
This review is from Best Buy® - My Best Buy Plus™ Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Great Savings
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership saved me a lot of money on the washing machine that I needed to purchase. It was definitely worth it to become a member in order to get the savings on my new washing machine. Plus after purchasing the washer, I got $100 back to use at Best Buy on Christmas gifts.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
I love this membership and am using it easily
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is really a very good for me ‘ I highly recommend to my friends to get the membership and reduce the stress.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Good perks if you shop often
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership makes sense if you buy tech regularly. The added benefits and savings help offset the cost, and it’s simple to use at checkout. Overall, a solid option for frequent shoppers.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Best Buy Plus Membership: Worth Every Penny”L
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy’s Plus Membership has been totally worth it. The fast free shipping, extended returns, and exclusive member deals have saved me time and money. I especially appreciate the quick, reliable tech support whenever I need it. If you shop at Best Buy even a little, this membership pays for itself. Highly recommend!
This review is from Best Buy® - My Best Buy Plus™ Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Love it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recently signed up for the Best Buy Plus Membership, and I have been thoroughly impressed with the benefits and overall value it provides. As a tech enthusiast, I was particularly interested in the membership due to the exclusive discounts on a wide range of electronics and appliances. The savings truly add up, especially during big sales events. One of the standout features is the free two-day shipping on most items. This has been incredibly helpful, allowing me to receive my purchases swiftly without any additional cost. The same-day delivery options are also a fantastic convenience, especially when I need something urgently. Additionally, the member-exclusive deals are worth highlighting. These deals provide significant savings that aren't available to non-members, giving an edge to those enrolled in the program. The dedicated customer support team also deserves mention. They have been prompt and efficient in handling my inquiries and troubleshooting any issues I have encountered. Overall, the Best Buy Plus Membership is a must-have for anyone who frequently shops at Best Buy. It not only enhances the overall shopping experience but provides tangible savings and conveniences that are unparalleled. Highly recommended! Five stars!
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Solid Value if You’re a Frequent Best Buy Shopper!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Best Buy Plus membership offers good value if you shop at Best Buy often. Free shipping and exclusive deals save both money and time, and early access to sales is a nice bonus. Customer service has also been responsive. That said, the benefits feel a little limited compared to the Total plan. For example, extended returns and added protection would make the Plus tier more compelling. Overall, it’s a solid membership for regular shoppers, but upgrading might make sense if you want the full range of perks.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
I like it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My favorite thing about this membership is a longer 60-day return window!
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
OK but Confused
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I saved some money on my recent purchase of a MacBook Air laptop and I got a bunch of benefits I don't really understand. I don't see the membership prices when I got to your website so I don't know how I'm supposed to save money in the future. I'm also confused by price protection. I thought I could get money back if the same product was advertised a lower price but, apparently, I have to turn in the product I bought and but a new one at the lower price. Obviously, I have no idea how this thing works!
This review is from My Best Buy Plus™ - Yearly Membership
No, I would not recommend this to a friendRated 5 out of 5 stars
Peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this manly because they offered to include it in my purchase while also matching the total amount I was gonna pay anyways. Gives me peace of mind for extended return time incase the item I bought was faulty. Yearly payment is also pretty reasonable whether you shop often or spend a lot during the holidays.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Great value!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! It took me about 2 years to decide to get it but in glad I did! 60 days to return! Special pricing (I saved 800!!! On a single product the other day) I totally recommend it
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
My Favorite Way to Save at Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been a My Best Buy Plus™ member for a while now and I’m very satisfied with the benefits. The free shipping and exclusive member pricing have already saved me money on several purchases. I especially like the extended return window, which gives me peace of mind when buying electronics. The program is easy to use, and customer service has been very responsive whenever I’ve had questions. Overall, it’s a great value for anyone who shops at Best Buy regularly!
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the 2-day shipping I have used about once a month since I have upgraded.the extended 60 day returns are also nice instead of 14.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Forever member
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I will forever be a member of Best Buy plus. Definitely worth the money.
This review is from Best Buy® - My Best Buy Plus™ Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Totally Worth It - Saved More Than I Spent!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the My Best Buy Plus membership less than a month ago, and I’ve already saved more than what I paid for it. In addition to Deal of the Day offers, you get special discounts on hand-picked items, many of which are actually useful for day-to-day needs. There are always extra savings on tons of products, and the extended 60-day return window is a great bonus. Overall, this membership is a fantastic value. I’d strongly recommend it to anyone who shops at Best Buy at least twice a month.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
An amazing experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am hoping this will get to the right people. My husband and I were just in your Holland Ohio store and made a purchase of a refrigerator that was not in stock. Jose was such an amazing young man, he along with many others worked together to find us the perfect fridge that we could pick up the next day. He was so apologetic for the time it was taking, I had to tell him no more apologizing. We get it and just appreciate how above and beyond he was going for us. I worked in retail management for 30 years. I know exactly the pressure he must've been feeling and wanted him to know that with us there was no need, but, he cared so much he couldn't just relax and not do all he could to get us that fridge. He was so amazing, the whole team was. The next day we went to Southfield MI to pick up the Refrigerator. Right from the start the young lady who waited on us at the counter quickly asked for assistance and within minutes a team was there to help load. These young men were so polite, friendly, and all around happy. I wish I had got all their names. The one even was concerned that the freon needed to be upright which showed me he had knowledge. The main thing my husband and I both took from these two visits is how happy each team seems to be. One team could be great management, both teams tells me great culture from higher up too. I work for Edward Jones now and I too know the luxury of working for a company with amazing culture for its team. I felt the same thing in each of those stores. I can't wait to tell others about how amazing those young men were. How awesome of an experience it was in both stores. How great it was to see a young team proving that age is nothing, we each as individuals choose our work ethics and they all choose to excel and work hard in life. I would love to see where they each end up in life. You have assets in them all!!
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Great value, always worth it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy Plus is worth it if you shop there even a few times a year. The free shipping with no minimum and extended return window are the biggest perks, especially for electronics where flexibility matters. Member-only pricing can lead to solid savings!
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
I Saved A Bundle!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was surprised at how much I saved, the special treatment I received and the all around experience with becoming a member!
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Good Value But Don't Forget It's On
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So this membership is good if you are buying multiple electronic devices per year or even making a single large purchase once a year; but the membership will renew automatically and you will forget about it - and they will not remind you.
This review is from Best Buy® - My Best Buy Plus™ Yearly Membership
I would recommend this to a friend
