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Customer reviews

Rating 4.2 out of 5 stars with 40543 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 450 Showing 8,981-9,000 of 40,558 reviews
  • Rated 5 out of 5 stars

    I love it great customer service.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel like best buy does a great job of hiring knowledgeble employees. Its like purchase a product and get a free little mini course. It makes gou want to come into the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    member prices and geek squad unlimited support is great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Membership Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership was nice at the time, but is not really a necessary purchase.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, Rocks. We appreciate you being a My Best Buy Plus™ member. While we're glad to hear that you found it to be useful previously, we understand expectations and needs can change over time. We'd like to learn more this. Feel free to send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy). Please also be sure to mention that it's in response to a "My Best Buy Review." BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plus membership has paid for itself a couple times with the exclusive member pricing!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am enjoying my Best Buy Plus membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with My Best Buy Plus™ membership, I enjoyed great perks, including extended returns and special offers, which made the experience even better. Definitely recommend shopping there!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    potential benefits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heard a lot of good stuff and now waiting for to redeem it. Manager was nice who explained well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MEMBERSHIP WOES

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS MEMBERSHIP IS THE MOST VALUABLE I HAVE USE THIS ENTIRE TIME SINCE I BEEN A VALUE CUTOSMER.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying experience and customer service were both exceptional. I love my new Samsung fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service recommended 100/100, everything good,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good worth of your money you can return stuff after 60 Day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are so many benefits that come with the My Best Buy Plus Membership! Next year when its time to re-new I’m definitely going to uograde to the My Best Buy Total Membership! I recommend everyone seriously think about purchasing one of the two memberships. Especially if you shop here frequently or if you are a tech junkie like me. Although, Best Buy literally has everything you could possibly want or need, plus some!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sales rep very helpful assisted set up on phone thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This was not for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get to take advantage of all the benefits as as should have this is the may reason for me to cancel but I can see other families benefits from this service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good program for those buying appliances or tv or computers.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not sure if I was told correct information when I

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told that if I bought the plan I would get the discounts on anything that went on sale over the holidays if I purchased in October. The salesperson was trying to sell me the membership and told me I would get my money back in the end. I bought 2 Nintendo switches for my daughters birthday end of October. The salesperson told me if the switches went on sale for the holidays I would get that money back. I was told I would get an email when they go on sale and I could use that link to go on the website to claim the money difference. The switches were $50.00 less for the holidays and I got no email. I went on the site and could not find where I could get the refund for the difference. I called the branch number and could not talk to an actual person. I live over an hour away from the closest Best Buy so I could not just drive over since I work a lot. I would like to still get the $50.00 off of each switch if what was told to me true.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      My Best Buy Plus membership includes an extended Return and Exchange period. During this 60-day period you can utilize our Price Match Guarantee. Please reach out to us on any of our social media profiles for support with your concerns on your purchase and price match concerns. Facebook (facebook.com/BestBuy) Twitter/X (twitter.com/BestBuySupport) Instagram (instagram.com/BestBuy) BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    My Best Buy plus membership

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Best Buy plus membership is really worth the price paid gives you extended return time to evaluate items you purchase from Best Buy highly recommended

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Save time and money with this membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful and competent pricing. Saved our family so much time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoyed the savings I got with the membership. Worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth its value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already saved more than what I paid for in the membership. So worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keeps Me informed of Specials

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has been my go-to place for appliances and electronics. I recently moved to my new home and furnished it, so I don't need too many more toys now. But I do enjoy my membership because it lets me know of special bargains. I saw a couple things I thought I could do without but now will end up buying more at my local store. Great advertising, great membership benefits.

    I would recommend this to a friend