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Customer reviews

Rating 4.2 out of 5 stars with 37479 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 37,479 reviews
  • Rated 5 out of 5 stars

    Totally Worth It – My Best Buy Plus Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joining Best Buy Plus has been an absolutely amazing experience. The exclusive deals and faster shipping are great perks, but the real standout for me was the coverage and support I received during my recent MacBook Pro purchase. Not only did I get a fantastic deal, but the full coverage that came with my membership gave me total peace of mind. Knowing that I was protected from unexpected issues really made the investment worthwhile. The process was smooth, the staff was incredibly helpful, and the customer service made everything effortless. Overall, Best Buy Plus truly exceeded my expectations. Whether you’re a frequent tech shopper or just want the extra protection and benefits, I can’t recommend it enough. This membership definitely pays for itself!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The Best Buy membership is amazing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only been a Plus member for a few months but everything about the Best Buy Plus membership so far has been great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I love the convenience of getting quick help I ne

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the protection plans on all services. I really glad i got this plan its worth every penny so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    MY WARRANTY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I HAVENT USE OR KNOW HOW IT WORKS, BVUT WITH 50.00 IM PROTECTED FOR PRICE CHANGE FOR SOME EXTRA TIME.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    So far, this membership has proven very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a one-year membership and so far this has proven to be very helpful. I am a knowledgeable PC user but moving peripherals from my Windows 10 machine to my new Windows 11 machine was difficult. Microsoft has a big problem and I expect to see massive Windows 11 fixes/changes in the near future. A truly weak OS!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the member pricing and extended return period. Definitely worth the money!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's ok but could be great if it did more!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I bought this it came with a $50 reward gift card. Whose value I'd lose if I returned the item I used it to help buy. That really sucked! I bought a computer chair and paid $50 of the cost with the gift card. The chair arrived with damage, a scrape in the artificial leather. It's seat was way to hard to sit in. Since I'd lose the $50 gift card value if I returned the piece of junk I didn't. It'll be in the dumpster when I find a decent replacement! As to the plan I found it covered a couple things that did save me some expense. I do wish it have covered finding out why a brand new $1300 Dell laptop occasionally froze in boot-up. That I did take back the same week but would rather of had the problem the problem fixed. It was a great laptop once it did boot up! Best Buy lost major money because it was returned! .

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I use my membership all the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very worth it for deals, price matching, and extended return times. Has saved me a lot of money. Very happy the Best Buy employees convinced me to get this. Now the membership just keeps bringing me back in to buy more stuff because of all the deals

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the comfort of knowing I am covered.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is irreplaceable and there to help with a smile on their face. Products in store are top notch. Love the choices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The Best Buy Plus Membership is a new adventure.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m still learn all the benefits of the BBPMembership. The support that it offers is very impressive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Visa is like printing Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy membership is great. The extended return privilege, level of customer service, the sales and discounts but you know how to pour gas on it? Get the Best Buy Visa card; NOT the store card the Best Buy Visa. every purchase you make regardless of where that is gives you points towards Best Buy bucks (Not sure what Best buy calls this vouchers). Now I use my card a good amount and it is like printing money. I have had my card about 4 or 5 monmths and have already cashed in about 700.00 in Best Buy bucks. I am running out of things to buy! So they issue they, I will call them vouchers. You can combine as many as you want. If you have 200 worth you can buy something for 200 and leave the store not spending a penny. Two weeks ago I used all of my Best Buy vouchers for a juicer that cose 300 plus tax and I spend I think 74.00 of my month plus my Best Buy bucks. That was two weeks ago and I am now back to about 250.00 worth and they expire in a couple months I think. So by the time I start shopping for Christmas I should have about 1k worth as I have a lot of travel coming up over the next 6 weeks. Best Buy Visa = Printing money for Best Buy. LOVE IT

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    If you’re a recurring shopper it’s a definite plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are quite a few deals that are (or seem to be) cheaper than most other stores, but if you start to dig into other stores prices you’ll begin to realize just because of you having the membership doesn’t mean you’re always getting the best deal. But the post purchase price match and other small perks do account for a good amount of satisfaction.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hey! Your My Best Buy Plus™ membership provides you with lots of benefits and savings. These include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Great for price match and returns.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to price match a purchase I had made I received over $200 dollars back. Paid for itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives good value. I got it for free with the discounts it gave me. Extends return time and warranty

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great perks for the right price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I shop at Best Buy, I appreciate the membership and assistance of the employees for what I'm looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is great. I found the refrigerator for a cheaper price some place else and the sales people were very helpful in making the price adjustment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quite happy on my decision

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, quite happy on my decision to become a Best Buy Plus member before purchasing a new TV, sound bar and other equipment. Have already earned the purchase price of membership back in rewards. The price dropped significantly on one of my purchases about 2 weeks after it was taken home and setup. No problem getting the lower price matched without having to lug the equipment and receipts back to the store. Just mentioned the price drop to the cashier while purchasing something else at the Best Buy store and everything was made right in two minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad we purchased membership, it's all worth it in the long run. so many perks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Paid for itself already

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought my son a gaming PC at BB and saw the membership display and asked about it. After the associate explained the levels to me, i found the $49.99 level was the best for us. And wouldn't you know it, the next week that PC went on sale for $60 off. But, just like the associate said, I chatted on line with a BB rep and they credited me the difference. Then we went back and bought my other son the same PC while it was on sale! Plus I got $10 off a monitor last weekend plus an extra $10 credit for buying it. So I have already save $80 with my membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BestBuy buying with ease.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Applied for a BestBuy Visa and was approved in minutes. Bought an Hp Omen Laptop and got zero percent interest for 24 months and purchased the membership . Everything you need in one app to save on purchases and gain points toward future purchases. Also the ease of managing your payment and bill.

    I would recommend this to a friend