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Customer reviews

Rating 4.2 out of 5 stars with 40579 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 474 Showing 9,461-9,480 of 40,579 reviews
  • Rated 5 out of 5 stars

    A great value especially if you're ready to shop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the perks. As I am a Gamer, I will admit what initially got me was the sales they had on switch games and digital currency. I have since used my membership to buy the little things I've been holding off on like a photo printer. I have since already saved more than enough to warrant the price of the membership and it's only been 3 months since I signed up. It's just savings from here on out.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I feel lied to…

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because I was buying Pokemon cards at the store and the manager told me to buy this member ship because it helps get you Pokemon cards. I have yet to get an invite or any kind of Pokemon help from best buy outside of not having this membership at all. I have had no intetrsted for any of the “deals” they’ve offered on other products. Save your money and time.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, DCBB! We appreciate you sharing your experience with your My Best Buy Plus™ membership. Although these are selected randomly, in addition to getting an extended 60-day return/exchange window on most products, as a My Best Buy Plus™ member you also receive Free 2-day shipping, and exclusive member pricing! For further assistance with your experience, please reach out to us via Facebook (facebook.com/BestBuy), X (X.com/BestBuySupport), or Instagram (instagram.com/BestBuy) to review this for you. When reaching out via social media, be sure to mention that it's in response to a "My Best Buy Review". BBY-ExBrand_Totaltech

  • Rated 4 out of 5 stars

    OK but won't be renewing because I won't use it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to get discount that day. Don't believe I'll be using it often and do not plan to renew for future use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Should It Stay or Should It Go?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the membership for better pricing on many items & longer return windows. We'll see next year if I renew. At it's current pricing, yes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be a good value for the fee. Many benefits including price match and refund of price change if it goes on sale

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    not sure what it does...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far haven't seen any real benefits. whenever we had something we needed it wasn't discounted.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi, STEPHENE! We appreciate you sharing your experience with your My Best Buy Plus™ membership. In addition to getting an extended 60-day return/exchange window on most products, as a My Best Buy Plus™ member you also receive Free 2-day shipping, and exclusive member pricing!

      For more information and support you are welcome to reach out to us via Facebook (facebook.com/BestBuy), X (X.com/BestBuySupport), or Instagram (instagram.com/BestBuy) to review this for you. When reaching out via social media, be sure to mention that it's in response to a "My Best Buy Review". BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Money Saver!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved a lot of money on my Garmin watch with this because of the special promotion emails and member discounts! Definitely worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This membership is amazing, get it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership guarantees your peace of mind and comes with an incredible value both on your purchases and your product protection and services. It is a no-brainer and a must have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A pleased customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with the staff’s performance in how they handled what my needs are. They listened to what I am looking for and quickly responded to helping me. As long as I get this kind of service I will always shop with Bestbuy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bestbuy sweet deals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I didn’t need a Best Buy membership, but it’s been a really nice surprise. They always have great deals and exclusive offers that I can’t find anywhere else. I’ve been a member for two years now and I’ve never been disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best deal to extend return window. Totally worth it if you're a frequent shopper at Best Buy. Additional bonus is member deals...but I haven't found anything yet that suits me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Use it on the weekend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kept my only be used yet and it seems like it's doing it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    first timer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value so far, cool that they will price match after purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Employees very helpful. Clean amd organized. Great to have Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV resolution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a horrendous 4 wks trying to deal with Samsung to replace a tv that had died after only 6 months, Best Buy stepped up and solved my issue with a new TV. It did take ma awhile to get BB to act on my behalf but I now have a beautiful TV which I hope will last!,,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Plus Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was ok, but I upgraded to the Total membership for better in-store Tech support, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy membership gives you deals, more time to return things, and help anytime. It’s great if you shop there a lot, but not as useful if you don’t.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New member

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m new here seeing how it goes and no complaints so far

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wanted to love it…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started out good. Then the free book download gave me the wrong book with no recourse (saw reviews and happened to others). Then, not a membership problem but a service problem, multiple delays for Apple Watch purchase shipment to then receive an empty box. Customer service provided return label for empty box. 2nd shipment with, yet again, more delays (still haven’t received). Followed by an email from customer service requiring photos of the box that had already been shipped back. Who knows if I’ll ever get the Apple Watch (gift for my mother).

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s really great especially with geek squad support.

    I would recommend this to a friend