Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 37480 reviews
(37,480 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Highly Recommended Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this membership. It gives you gift certificates once in a while, and you can find real gems through the deals. Highly recommend the Best Buy Plus membership!
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Using the cell as well as email systems to schedule the installation was messed up. We waited for the servicemen and they were a no show. After the third time we were serviced with two great men with a Mississippi truck. Then the next day or so a Best Buy service man called. Something got messed up. But all in all love my new dishwasher.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Verified Value & Peace of Mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Joining this membership was one of the smartest decisions I’ve made this year. From the moment I signed up, I felt the difference: real savings with member pricing, immediate access to Geek Squad support anytime I needed it, and built-in protection plans that removed all the stress from buying new tech. What I really love is how simple and seamless everything has been — no long waits, no fine print, just reliable service and real peace of mind. I’ve already recommended it to my family, and it feels good knowing I’m covered every time I shop. If you value security, savings, and support, this is honestly a no-brainer.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 3 out of 5 stars
6 hours to buy a phone!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We needed a new phone and sales person said they would transfer everything over. We did not want to do it our selves. Six hours and 10% transfer. We went back to the store 3 times and it was not finished. Finally an employee that just started his shift came over and said it will never finish. Best Buy has the worst wifi in the world. He convinced us to take it home and call him while from home to finish it. He was right, it took only 4 minutes to do the transfer from the old phone to the new phone. Very dissapointed in Best Buy for wasting my day.
This review is from My Best Buy Plus™ - Yearly Membership
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .We absolutely understand how you are feeling after an unexpected delay occurred while transferring files to your new phone. We would be happy to partner with you and provide any additional assistance that you need. Please contact our team on social media by privately messaging us on Facebook (https://facebook.com/BestBuy), Twitter/X (https://twitter.com/BestBuySupport), or Instagram (https://instagram.com/BestBuy).
Rated 5 out of 5 stars
Title: Best Buy Membership Club Review:
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Title: Best Buy Membership Club Review: Elevating Your Tech Shopping Experience Are you a tech enthusiast looking to take your shopping experience to the next level? Look no further than the Best Buy Membership Club. As a proud member of this exclusive program, I can confidently say that it has transformed the way I shop for electronics and gadgets. One of the standout features of the Best Buy Membership Club is the exclusive access to special deals and discounts. From limited-time offers to member-only sales, the savings are truly remarkable. As a member, I have enjoyed significant discounts on a wide range of products, allowing me to stretch my tech budget further than ever before. Another highlight of the membership club is the enhanced customer service experience. Members receive priority support both online and in-store, ensuring that any questions or issues are promptly addressed. The dedicated customer service team goes above and beyond to provide assistance, making me feel like a valued customer every step of the way. Furthermore, the Best Buy Membership Club offers unique perks such as early access to new product releases and invitations to exclusive events. These benefits not only enhance the shopping experience but also make me feel like a part of a tech-savvy community that shares my passion for innovation. In addition to the exclusive deals and exceptional customer service, the Best Buy Membership Club provides members with extended return windows and free shipping on select items. These additional benefits add even more value to an already impressive program, making it a must-have for any tech enthusiast. Overall, I cannot recommend the Best Buy Membership Club highly enough. Whether you are a casual shopper or a tech aficionado, this program is sure to elevate your shopping experience and provide you with unparalleled value. Joining the Best Buy Membership Club has been a game-changer for me, and I am confident it will be for you too.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Great service is not lost
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As soon as I walked in service was right there asking me what am i looking for, that's on point thanks
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
I am thankful for My Best Buy Plus Membership.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery was smooth and on schedule. The 75" Hisense TV was setup quickly and easily with a little help from family members. This purchase was made after signing up for My Best Buy Plus membership. I have been very satisfied with whole process.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Recommended if you purchase frequently at Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership value is worth it. At first I didn't know if I needed to purchase it but the delivery on online purchases is a lot faster and some of the items are even more affordable. It is recommended if you shop in person or online frequently at Best Buy.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
the best!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best for save money... a great deal! A lot of things at incredible prices
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Tv purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great membership Just used it and got 100 dollars back on the tv I bought. Custo Er service was spot on. Thankmypu
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Worth the price in savings
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you shop alot its worth it, got it when i bought galaxy watch 5 and been using for 2 years now!
This review is from Best Buy® - My Best Buy Plus™ Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
⭐⭐⭐⭐⭐ Amazing Help & Great Deal on iPads for My Ki
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had an incredible experience at Best Buy while shopping for iPads for my kids! The representative listened carefully to my needs and asked about their ages to recommend the perfect models. They found exactly what I was looking for—at a fantastic price—and even ensured fast delivery so my kids could start using them right away. The service was friendly, knowledgeable, and hassle-free. I couldn’t be happier with the purchase and highly recommend Best Buy for anyone looking for tech help. Five stars all the way! ⭐⭐⭐⭐⭐
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 2 out of 5 stars
Not for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this membership because we were told that it would provide extra savings beyond those provided by non member sales. In addition, we were told that we could flag items and be notified when they were on a members only sale. So I have flagged the TV that I was interested in and I am now being inundated by so many notifications for unrelated stuff that I have pretty much stopped looking at them. Add to that, all the quirks of the Best Buy web site and app that make it difficult to manage my preferences and I feel like I pretty much wasted my money on this membership. The only reason that I didn't go with one star is because the membership does extend the return policy and the price match term for purchased items.
This review is from My Best Buy Plus™ - Yearly Membership
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Thank you for the review and for being a My Best Buy Plus member. We understand how frustrating it can be to receive so many extra notifications. There should be options to decrease the frequency and to adjust your preferences. We'd be happy to help if needed. Please feel free to send us a private message on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy).
Rated 5 out of 5 stars
Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You are so nice when I go in it’s a pleasure when I go to look for something in there and everybody will help me find what I’m looking for
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
My membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchasing my tv was a breeze. The salesman had great knowledge of the product and he applied coupons I didn't even know about!
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Wonderful service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've been a Best Buy member for over a year now, and it's been a fantastic experience. The membership perks have genuinely enhanced my shopping experience and saved me quite a bit of money. First off, the exclusive discounts and early access to sales are a game changer. I've snagged some great deals on electronics that I wouldn’t have gotten otherwise. Just last month, I got a high-end laptop at a significant discount during a members-only sale. The free shipping is another huge benefit. I do most of my shopping online, and not having to worry about shipping costs is a relief. My orders always arrive promptly, and I’ve never had any issues with delivery. One of my favorite perks is the extended return period. It gives me peace of mind knowing I have more time to decide if a purchase is right for me. This was particularly useful when I bought a new smart TV and needed extra time to set it up and ensure it met my needs. The price match guarantee has also come in handy. Best Buy matched a lower price I found on a competitor’s website without any hassle, ensuring I got the best deal possible. Lastly, the access to Geek Squad services is a great bonus. I had a minor issue with my home theater system, and Geek Squad handled it efficiently and at no extra cost because of my membership. Overall, my Best Buy membership has been worth every penny. The savings, convenience, and peace of mind it provides make it a no-brainer for anyone who frequently shops for electronics.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
I love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great deal, process was easy, helped ease stress of paying a lot of money at once for iPad and pencil
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Membership rating
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I understand and agree to the guidelines. In my reviews, I will focus only on the product and my personal experience using it. I will provide clear and honest details about what I liked or disliked, and all reviews I submit will follow the Terms and Conditions.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Enjoyable experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sales representative was extremely helpful and guided us through the process of making us members of Best Buy!! Jackson is a great employee and you guys are lucky to have him!!
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Good membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is real value.it gives you offers to save money on the items
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friend
