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Customer reviews

Rating 4.2 out of 5 stars with 40580 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 482 Showing 9,621-9,640 of 40,580 reviews
  • Rated 5 out of 5 stars

    Immediate savings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are many items on sale through the year for My Best Buy Plus members. You will make back your money immediately. I bought a membership and saved $800 on a Yamaha receiver. You can’t beat that. A couple of years ago I bought a wall oven and the membership covered the installation cost and saved me cash.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv purchased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is great and big as i wanted since i started looking for one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice value would advise you to get it can’t beat the price drop difference

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    useful but not compelling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this to return something after 30 days. I've seen some decent deals but only taken advantage of one or 2. I basically try not to ever buy anything so it's not exactly my bag...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I saved a lot of money on my new Cafe appliances with the Best Buy membership and also got a $75 gift card after my purchase. With that I bought a matching $100 toaster and only paid $30 for it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excitef

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so far, excited for all the benefits I will be able to use!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It already helped me with price matching, so I saved money.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    What a waste…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The associate in store lied to me and said that the NFL Sunday ticket was included for free with either membership plan. I stopped doing business with you guys for several years after spending most of my adult life buying every TV, Computer, appliance, etc. from you guys when you started the whole membership stuff. I decided to give you guys another try and even opened a $4,000 credit line with your BestBuy Citi Visa Card. I spent $3,000 that day because you only give the 10% rewards on the initial purchase which in itself was sad. You would think it would at least be one day not one purchase. So I go to try and redeem the NFL Sunday Ticket and then it says I need to pay an additional $258 for the package. I later find out the information I was given about the motherboard they sold me was incorrect and one of the drives I purchased had to be returned as it would be a waste as the board was not capable of the speeds it was rated for. Had I known this I could have purchased 2 of the correct one’s for the same price and not missed out on the 10% rewards due to your single purchase policy. The absolute cherry on top was the $800 3D Printer I had ordered was delivered to the wrong house… Unbelievable first experience back. I feel foolish for opening this credit line. I paid off my balance in full and I’m considering closing the account.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      This sounds like it was misrepresented to you. I can certainly understand that not being given the correct benefits for the My Best Buy Plus membership can be difficult. You can check the benefits online at https://www.bestbuy.com/site/misc/yes-best-buy-sells-that/pcmcat1621542998180.c?id=pcmcat1621542998180 . Please contact us on any of our social media profiles to have this claim investigated. Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy) BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Invaluable for Drops

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been invaluable for the Drops function alone! I recommend it for anyone who shops at Best Buy regularly. I suspect they will continue adding benefit too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do it if you love electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership gives you piece of mind and an incredible value. Best Buy has been extraordinary in their customer service, delivery, price match and returns. Happy I added this and auto renew is the way to go

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy purchase and excellent service. Service men were efficient, polite and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a real value and gives me great service with whatever I need help with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a real value and I was able to purchase more equipment with my rebates.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with the membership plan! It functions as advertised!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best BestBuy Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my recent best purchases, gives me all the flexibility required being a student. Thank you BestBuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help from the geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to the geek squad yesterday and Paulo helped me start transferring data from my old computer to the one I had just purchased on Sunday from Best Buy. I'm coming back this afternoon and he will help me finish it. He was fantastic and thorough and very kind, quick and efficient. I'm so satisfied and happy with the geek squad. Every member that I've worked with has been fantastic!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Member

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've really enjoyed being a member with Best Buy. The reward system is fair, and Best Buy does a great job at communicating with their members.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    its good if you shop a lot!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has been great! I been lucky with the fact that the items that I needed were all on members discounts! Really sucks that they took away members points though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Memberships

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thing about the Best Buy Plus it's for a whole year

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Plus is a must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely recommend the Best Buy Plus with all purchases. Protection and customer service are a big thing when you spend those hard earned dollars at Best Buy

    I would recommend this to a friend