Customer Ratings & Reviews

I signed up for the My Best Buy Plus™ membership last year, and it’s been one of the best decisions I’ve made! The free two-day shipping has been incredibly convenient, allowing me to get my items quickly without having to worry about shipping costs. Whether I’m buying tech, home appliances, or accessories, it’s always a pleasant surprise to have my order arrive so fast. The extended return window gives me extra peace of mind, especially for larger purchases, knowing that I have more time to decide if it's the right fit. On top of that, the exclusive member discounts and early access to sales have helped me save a lot on things I need or want, and I’ve discovered some great deals along the way. With the member-only offers and all the other perks, the membership has definitely paid for itself. If you shop at Best Buy frequently, I highly recommend signing up for My Best Buy Plus™—it’s definitely worth it!

**Review of Best Buy's Membership Program** I recently signed up for the Best Buy Membership, and it’s been a game-changer for my shopping experience. Best Buy has always been my go-to for electronics and appliances, but the membership has elevated that experience to a whole new level. First off, the perks are fantastic. With the membership, I get access to exclusive discounts, early access to sales, and even free shipping on most items. The rewards program is a highlight—I earn points on every purchase that can be redeemed for future discounts, making each shopping trip even more rewarding. The personalized service is another standout feature. The membership comes with access to dedicated customer support, so any issues or questions are handled quickly and efficiently. Plus, the extended return and exchange policies provide added peace of mind. What really sets this membership apart is how it enhances the in-store experience. Members enjoy priority service, which means I get quicker help from knowledgeable staff. This is especially valuable when I’m making significant tech purchases or need expert advice. Overall, the Best Buy Membership is a fantastic investment for anyone who frequently shops at Best Buy. It’s not just about the discounts and rewards; it’s about the superior service and exclusive benefits that make every visit more enjoyable.

Great value and great deals for members!! New member deals monthly and are always good.

Membership is worth it with geek squad support you have great value and confidence that something breaks it'll be taken care of and a special bonus a $50 makes it even better deal

Its value for money to take Best Buy plus . I have saved money on many items as I get plus member special price.

This is the best membership deal that I could find on purchasing electronics. I always loved Best Buy and nothing can replace it.

I wasnt interested when i was first told about the service. I changed my mind when I realized you get more time with the item to see if it's a fit for you. Im a very busy man and have had purchases that didn't work out and i meant to return but id miss the 14 day deadline. I bought a duplicate gift for a friend his pay was postponed an extra week. Having the extended return time allowed me to change the gift with no hassle.

Was an amazing membership just wanted to upgrade to the next one up since was buying a lot of electronics this year

The team is great. Every agent I speak to is very kind and helpful! I save hundreds of dollars each year. I say go for it… Highly recommended membership…

having Membership is great, I bought HP laptop for non offer price and then again the same model was on offer I got the price match guarantee and got the money back. So greatly appreciate the Best Buy membership plan. And having for a full year for just 50 bucks is a hell of a deal.

I went into Best Buy to purchase some rear channel speakers for my surround sound system, after getting all the information from your sales staff he helped me locate the speakers I needed but they were no longer available so he helped me with finding info on some that would work but unfortunately not from BB, so I inquired about a Apple Watch is which he was extremely helpful answering all my questions so I purchased the apple 10 series watch and couldn’t be happier! Plus my membership saved me money!

My Best Buy Plus membership continues to impress! I recently purchased the 2024 LG G4 Series OLED evo 4K UHD Smart webOS TV, Meta smart glasses, and the Bose SoundLink Max portable Bluetooth Speaker—all in store. The in-person buying experience was smooth, and I appreciated the exclusive member pricing available right at the counter. The service was top-notch, and knowing that I can rely on protection plans and speedy support makes all the difference. I’m thrilled with the performance of each device, especially the TV’s stunning visuals, the Meta glasses’ innovative features, and the speaker’s powerful sound. This membership is truly a game-changer for tech enthusiasts like me!

Gonna keep it simple, it’s everything I want in a keyboard! Super smooth & I love the volume knob & the RGB lights.

Every time I go to Best Buy. If I get greeted, and everyone's ready to help me. And I always get the help I need, and the answers I need. I think the santana crew is the best of the best.

I have had nothing but bad luck with the purchase that got me into this. i ordered an oven in October. I was promised delivery before Thanksgiving. Then reordered promising Id have it before Christmas. Then finally promised it by today, January 5. it was to be here between 10am-1pm. not a courtesy call, text or email. no on showed up or called AGAIN! I made several phone calls and was told it would be here by 7pm or someone would call to reschedule. Again not a word. I am still waiting to hear what happened. Why for the third time do I still have no oven? I am so upset. I wasted a day waiting on something that was never coming. I had to pay someone to babysit my two grandchildren because your people said no children in the way. This is the absolute worst customwr service I have ever delt with. Shame on Best Buy. Not one person followed through this sale. Take my monwy and then treat ua like this! Shame on Best Buy. Now what am I suppose to do? I should not have to go through all the mess to talk with someone to find out what happened to my over. someone shpuld be calling mw to explain what ia going wrong. Shae on hou Best Buy. I will surely be letting everyone I know how badly this was handled. I sot here tonight AGAIN with no oven, no explanation as to why and not one person from Best Buy can tell me when will I get my oven? Shame on you! This will definitely be the last time me or any of my family purchase something from Best Buy. Where is my oven and what do I have to do to get it? Please at least explain to me what is going on. again Best Buy should be a shamed. Best Buy is not customer friendly at al!

Great membership for ease of mind when buying electronics

I am so glad that I got the Best Buy Plus Membership. It is really going to help in the long run when I make purchases, receive Best Buy Certificates for my account. Its a great idea if you always shop at Best Buy!

If you own a Best Buy Card, you need this membership. This membership is only useful if Best Buy carries the products you want/need to purchase. Unfortunately, Best Buy's product listings keep dwindling and appear to be focusing on appliances and entertainment systems while forgoing even necessary accessory items for installing aforementioned products.

Mi son he love the scooter, is good product and is safe for a kid

When I bought this it came with a $50 reward gift card. Whose value I'd lose if I returned the item I used it to help buy. That really sucked! I bought a computer chair and paid $50 of the cost with the gift card. The chair arrived with damage, a scrape in the artificial leather. It's seat was way to hard to sit in. Since I'd lose the $50 gift card value if I returned the piece of junk I didn't. It'll be in the dumpster when I find a decent replacement! As to the plan I found it covered a couple things that did save me some expense. I do wish it have covered finding out why a brand new $1300 Dell laptop occasionally froze in boot-up. That I did take back the same week but would rather of had the problem the problem fixed. It was a great laptop once it did boot up! Best Buy lost major money because it was returned! .