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Customer reviews

Rating 4.2 out of 5 stars with 40612 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 505 Showing 10,081-10,100 of 40,614 reviews
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this membership when I bought my printer. Printers can be such a trouble, but I have made a decision to make sure with this new buy I bring it in to be checked. It is a great printer and I want it to lasT!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I would give it no stars if I could

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went to Best Buy for a new refrigerator. They had what I wanted but at checkout the salesman never mentioned anything about a membership. He was very talkative and I just glanced at the sales slip and didn't notice the add on. My fault. I did cancel the membership since I won't have use for it.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello! Thank you for sharing your feedback. While we are glad to hear you successfully cancelled the membership, any membership activation at checkout requires a customer to actively review terms and complete two separate authorization screens on the pin pad before a transaction can be completed. We appreciate your business and your feedback on your My Best Buy Total membership. Feel free to reach us at (888) 237-8289 with any questions or concerns. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Get the membership; you won’t regret it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this. This is a great membership. I think everyone should enroll!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I plan to use it as often as I can.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy I signed up. It is a great deal as I like buying at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good if you are a frequent shopper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recieved this through a black Friday promotion. If you are a frequent shopper it is worth it for deals but I cancelled it now that I only buy things every now and then.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Membership customer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to give a shout out to Geek squad associate Allie, who works in your Manahawkin NJ store. Truly went above & beyond. They were knowledgeable, able, & willing to help. Truly appreciated. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended membership gets you discounts on next

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employee that helped me was very good at his job he recommended the son bar told me how to hook it up and all is working fine.because of that I am going Saturday to by a new computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I loved my membership and it was useful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item for a computer I purchased. I loved the peace of mind that if I needed help with set up or any other issues, it was available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to get a new printer and they had the exact one that I wanted in stock . Love my printer so far!! Thanks!! I fo y remember the nice young man who waited on me but he was very knowledgeable about this product and even carried it to my car for me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the savings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting $50 off purchases with the Best Buy Plus membership is awesome. Saved a lot of money with this card.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my membership and use it all the time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is convenience to anyone with kids with special needs.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Membership Reminders and Periodic Specials

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am surprised to receive this review. I forgot we had a membership. I wish I could have been reminded of it as I recently made a Best Buy purchase. If Best Buy were to take CAA's approach they would send our reminders and specials periodically.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi Kevin! Thank you for your review of your My Best Buy plus membership. Your membership comes with fantastic advantages, such as free 2-day shipping, member-only prices on a huge selection, exclusive sales and product access, plus an extended 60-day return window on most items. To be sure you're all set to receive membership notifications, visit BestBuy.com or call us at (888) BEST-BUY or (888) 237-8289. You can also connect with us on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Thanks! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    New HP Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new HP Computer has been installed for about 3 weeks, and working very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership for best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the money, I’ve had it for a while, handy when making a purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is well worth it. The rewards offers, extended return window, and member pricing make the membership pay for itself very quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very glad that we decided to My Best Buy Plus the benefits are awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saving money on essential purchases is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership should save me hundreds of dollars on appliances and electronics that I would buy anyway.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plus is well worth it, Total for addl protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an amazing value. Ordered an appliance and a few days later the price was reduced and they were able to do a price match. Having priority access to sales is extremely helpful. Also special pricing also helps me to save money. I would consider the Total Membership which includes 2 years coverage of purchases but i always purchase the 3 or 5 year Geek Squad Protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart move !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My membership has been a wonderful and saving investment for myself and my family ! It has provided me with help with Geek Squad and trouble shooting issues resolved ! Plus the rewards are exceptional ! Definitely worth the price !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my membership!!! I was grateful that Nick told me about it and set it up.

    I would recommend this to a friend