Customer Ratings & Reviews

If you own a Best Buy Card, you need this membership. This membership is only useful if Best Buy carries the products you want/need to purchase. Unfortunately, Best Buy's product listings keep dwindling and appear to be focusing on appliances and entertainment systems while forgoing even necessary accessory items for installing aforementioned products.

When I bought this it came with a $50 reward gift card. Whose value I'd lose if I returned the item I used it to help buy. That really sucked! I bought a computer chair and paid $50 of the cost with the gift card. The chair arrived with damage, a scrape in the artificial leather. It's seat was way to hard to sit in. Since I'd lose the $50 gift card value if I returned the piece of junk I didn't. It'll be in the dumpster when I find a decent replacement! As to the plan I found it covered a couple things that did save me some expense. I do wish it have covered finding out why a brand new $1300 Dell laptop occasionally froze in boot-up. That I did take back the same week but would rather of had the problem the problem fixed. It was a great laptop once it did boot up! Best Buy lost major money because it was returned! .

I have had nothing but bad luck with the purchase that got me into this. i ordered an oven in October. I was promised delivery before Thanksgiving. Then reordered promising Id have it before Christmas. Then finally promised it by today, January 5. it was to be here between 10am-1pm. not a courtesy call, text or email. no on showed up or called AGAIN! I made several phone calls and was told it would be here by 7pm or someone would call to reschedule. Again not a word. I am still waiting to hear what happened. Why for the third time do I still have no oven? I am so upset. I wasted a day waiting on something that was never coming. I had to pay someone to babysit my two grandchildren because your people said no children in the way. This is the absolute worst customwr service I have ever delt with. Shame on Best Buy. Not one person followed through this sale. Take my monwy and then treat ua like this! Shame on Best Buy. Now what am I suppose to do? I should not have to go through all the mess to talk with someone to find out what happened to my over. someone shpuld be calling mw to explain what ia going wrong. Shae on hou Best Buy. I will surely be letting everyone I know how badly this was handled. I sot here tonight AGAIN with no oven, no explanation as to why and not one person from Best Buy can tell me when will I get my oven? Shame on you! This will definitely be the last time me or any of my family purchase something from Best Buy. Where is my oven and what do I have to do to get it? Please at least explain to me what is going on. again Best Buy should be a shamed. Best Buy is not customer friendly at al!

I am so glad that I got the Best Buy Plus Membership. It is really going to help in the long run when I make purchases, receive Best Buy Certificates for my account. Its a great idea if you always shop at Best Buy!

Great membership for ease of mind when buying electronics

This membership for $50 is ok and I hope it will provide great value over the next year but what I'd like to see is for Best Buy to bring back the "Geek Squad" membership that included free delivery and installation of things like appliances. We had that membership for years but then cancelled it when they removed this benefit.

I love my membership. Best Buy has provided many wonderful products for me and my family and I will continue to shop at Best Buy. Thank you

Can't be happier with my membership. In fact, I've managed to save the cost of the membership only after 2 months of acquiring. No regrets, this was something that I will use throughout it's life and well worth the money spent on the Best Buy Plus membership!!

I've been a Best Buy member for over a year now, and it's been a fantastic experience. The membership perks have genuinely enhanced my shopping experience and saved me quite a bit of money. First off, the exclusive discounts and early access to sales are a game changer. I've snagged some great deals on electronics that I wouldn’t have gotten otherwise. Just last month, I got a high-end laptop at a significant discount during a members-only sale. The free shipping is another huge benefit. I do most of my shopping online, and not having to worry about shipping costs is a relief. My orders always arrive promptly, and I’ve never had any issues with delivery. One of my favorite perks is the extended return period. It gives me peace of mind knowing I have more time to decide if a purchase is right for me. This was particularly useful when I bought a new smart TV and needed extra time to set it up and ensure it met my needs. The price match guarantee has also come in handy. Best Buy matched a lower price I found on a competitor’s website without any hassle, ensuring I got the best deal possible. Lastly, the access to Geek Squad services is a great bonus. I had a minor issue with my home theater system, and Geek Squad handled it efficiently and at no extra cost because of my membership. Overall, my Best Buy membership has been worth every penny. The savings, convenience, and peace of mind it provides make it a no-brainer for anyone who frequently shops for electronics.

The membership definitely pays for it's self. I am not an avid best buy shopper as they're not close to home, but even so it's paid for itself twice in maybe 3 months. Plus the extended return window (and kind best buy employees) have saved my butt a ton a hassle

The membership has its advantages. The sales team seem eager to provide you with value services.

Great service, easy to work with and always ship on time

I recently signed up for the My Best Buy Plus™ Yearly Membership, and it has been a fantastic investment! The membership offers incredible value, with a host of benefits that enhance the shopping experience at Best Buy. One of the standout features is the exclusive member pricing, which has allowed me to save significantly on many of my purchases. The early access to sales and events is another major perk, ensuring I can get my hands on the latest products before they sell out. Additionally, the free shipping on all orders, regardless of size, is a game-changer. It has made online shopping so much more convenient and cost-effective. The member-only deals and promotions are also a great bonus, providing even more opportunities to save. The customer service for My Best Buy Plus™ members is exceptional. Every interaction I’ve had has been positive, with quick and efficient resolutions to any queries or issues. Overall, the My Best Buy Plus™ Yearly Membership is a fantastic way to maximize savings and get the most out of shopping at Best Buy. Highly recommended for anyone who regularly shops there!

The salesman who helped me was very knowledgable, helpful, and patient. He gave me the time I needed. Thank you

The equipment was fantastic the geek installers were the best they programed everything according to my preference exact measurements and placement was achieved they saved me money because the table that I ordered was not available and they saw the one I was throwing out outside the house and noticed it was a perfect fit for the new tv will always hold high regard for the geek squad

I think it’s a good option if you constantly buy stuff from Best Buy because you can catch the best deals and still get an offer I love it

My first use of this enabled me to return a RokuTV within 60 days for a larger and upgraded version to the Plus Series with 0 hassle. Membership honors a 2 day delivery schedule yet after an unavoidable flat tire and subsequent delay for days after a weekend, they assured me delivery would follow the next day and it was. Their communication and commitment to my satisfaction was authentic and immediate. An unheard of practice in my experience these days.

Within a month and I had already gotten a 5 dollar coupon plus some exclusive deals on items relevant to me, so it seems it pays for itself.

I have plus member since 4 months, and it really could help me get some awesome deals on the internet. It offers us: Enhanced Rewards Program: My Best Buy Plus™ memberships often include enhanced rewards benefits compared to standard My Best Buy memberships. This may include earning more points per dollar spent on eligible purchases, which can be redeemed for discounts, certificates, or other rewards. Exclusive Offers and Discounts: Members may receive exclusive access to special deals, discounts, and promotions on a variety of products sold by Best Buy. These offers could range from electronics and appliances to accessories and services. Extended Return Window: Some memberships may offer an extended return window, allowing members more time to return eligible items for a refund or exchange. This can be particularly useful for items that require more thorough testing or evaluation. Free Shipping and Delivery: Memberships may include complimentary or discounted shipping options, such as free standard shipping with no minimum purchase requirement, expedited shipping at reduced rates, or even same-day delivery for eligible items. Tech Support and Services: Depending on the membership tier, members may have access to additional tech support services, such as remote assistance, troubleshooting help, or consultations with experts for product recommendations or setup assistance. Early Access to Sales and Events: Members may enjoy early access to select sales events, product launches, or clearance promotions, allowing them to secure popular items before they sell out or take advantage of limited-time offers. Special Financing Options: Some memberships may offer special financing options, such as flexible payment plans or financing with no interest if paid in full within a certain period, for qualifying purchases made at Best Buy.

This is a great membership. There is lots of perks to take advantage of for any type of shopper.