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Customer reviews

Rating 4.2 out of 5 stars with 40615 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 522 Showing 10,421-10,440 of 40,618 reviews
  • Rated 5 out of 5 stars

    Best Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a TV with excellent people set up in less than 20 minutes. Plus Bedt Buy gave me $200 bonus. Why go elsewhere?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership is definitely worth the cost. Was able to utilize the piece match to pay for itself!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Screen protector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to do business with they are very professional and understanding of my needs.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Membership Was Not Helpful By Working With One Emp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The poor coordination and implementation of calendars has been disappointing and trustrating. A delivery off a new TV was cancelled twice … with no proactive interest from a support person. After the second rescheduling option failed, I cancelled purchasing the TV. And, the Seller appeared to view as just anotherday.”

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! Thanks for taking the time to leave this review here, although we hate to hear your delivery was rescheduled multiple times. We understand your feelings here, and would like to see if we can help in any way. Please contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Our support team would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Plus is very decent benefit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your offered a select items for even more discounts in your account. Additional discount from original priced items make it worth while the total price for the year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First time plus membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has a lot of perks and deals. I thought it was a waste but I enjoy it. Worth the buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Staying update on new electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent way to save for those who regularly are looking to keep up with the latest electronics available on the market. The best buy will keep customer aware of new electronic deals via text and email messages

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It helps to know that when a purchase is made, my Best Buy membership will automatically help me with the purchase and warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Franklyn

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enyerlin was very patince informed me well with the product i was buying she also help me with my credit card

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BBPlus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service at the Best Buy location in Tucson near the Tucson mall. Anthony in TV & sound bar department was quite knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is convenient to be able to have longer return windows and first access to new items. Worth the annual fee.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far I saved money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to buy a microwave to replace the one that blew up. I was told about Best Buy Plus and I was able to save money thanks to the salesman who helped me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tom's theater

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything you would want and more! Destin store associate, Dana, was very helpful, polite and moreover, knowledgeable about your products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership is useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is very useful to us. We do a lot of tech and having that peace of mind with extended return is a plus. Holiday time and everyone always wants the latest and Best Buy always delivers. No issues whatsoever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Faruque

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good customer service.big store.lots of items.all over good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Returns

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Return policy is amazing, allows a longer trial period

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks BestBuy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is one of the best I bought from BestBuy. It gave 10% discount on one of my product on the 1st day. Effectively it came in subsidized price due to the discount on other products. The best part was I got price match of $266 within 2 days. And in next 5 days it got credited. Thanks BestBuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far the best member ship we have joined

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have us our Best Buy membership a lot lately and found it to be the best out of all the memberships we have joined. We are very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the expense

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had this for about a month and really haven't had a chance to use it but I do notice that several items I am interested in are specifically reduced in price for BestBuy plus members. One of the most important uses of this membership is giving one a 60 day window to return items. I think it is worth the money to become a BestBuy plus member.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We will renew our membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had some kinks to iron out so I made an appointment with the Geek Squad and brought my lap top in and he handled everything plus for a great experience. I will renew my maintenance contract when it expires in Jan 2025. His name was Andres.

    I would recommend this to a friend