Customer Ratings & Reviews

Return policy is amazing, allows a longer trial period

I had some kinks to iron out so I made an appointment with the Geek Squad and brought my lap top in and he handled everything plus for a great experience. I will renew my maintenance contract when it expires in Jan 2025. His name was Andres.

Ed has been a great advocate, always keeping me informed and answering all my questions

I wasn't wanting a membership but I am very glad I did sign up. A lot of benefits, especially if you shop a lot with them

The overall shopping experience was great , great price for the plan for future support! To keep my products in good condition! Plus all the other benefits that come with the plan! Recommend it !

This is very important to people who really wants to have the premium feels and benefit from bestbuy. I really recommend this, especially buying alottttttttt of products! 60 days return! Even if you open/use it, that is premium service!

they have just what you need in speakers/blue tooth great sound

It looks like this is going to be worth the money in the long run. Longer return times is a great feature.

Great membership, highly recommend. Great service for a great price

Great customer service. I cant complain. Was easy to make payment . I love it.

Can't say I care for having to pay for a membership when I was an Elite Plus member prior to this program. But for what it's worth it seems to be accomplishing its goal. Memberships I feel are not very ethical since they offer prices to members lower than non-members. It's basically charging people extra who may be more privacy conscious. Doesn't seem fair to basically overcharge people who don't share their data or spending habits for the company. And to charge people on top of that? Just a bit shady. But that's the world we live in I guess.

Looks good, still need to understand and deliver benefits to the consumer. One example is Costcos extension of product warrant by one year. Can membership deliver that?

Impressed so far. Good information. Up-to-date on sales. Hreay values.

Bought the membership and was able to take advantage of some special offers and the price guarantee. The membership paid for itself many times over during the last year.

Good discounts and price matching guarantees. Definitely worth the purchase

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One word, flexibility. All options ie: change of membership type, returning items , price match and attentiveness to store customers.

Fast friendly service with knowledgeable staff. Everything you might need.

For our household, the My Best Buy Plus membership is an excellent investment. We have saved the annual fee several times over due to membership discounts on our purchases. We will continue this membership as long as it makes financial sense.

I was able to get a price matched reduction on the purchase of my new range.