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Customer reviews

Rating 4.2 out of 5 stars with 40628 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 544 Showing 10,861-10,880 of 40,630 reviews
  • Rated 5 out of 5 stars

    I’ll be back.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They answered all my questions very well, in a way I would understand what they were explaining.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Over the Moon!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful service! I called to preorder a game for my grandson’s birthday and I was assured he’d receive it on the actual release day. And he did!!! Over the Moon. I love being a member and appreciate all their knowledge and help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy I signed up for this membership. My 1st purchase covered the membership. I had terrific service and installation was fantastic. I recommend joining I don’t think you will regret the service you receive and great prices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keondra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Best Buy I came to look for a camera for my YouTube channel and bought me a laptop to edit and they help me pick out and I love it so much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great great great great great great great great great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very much needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about the plus membership is a must you get the geek squad at your service they tend to ship your items sooner like 2 days rather then weeks you get a protection plan on most of your purchases if not all of them and you get great deals and customer service is on point it’s a must if you like buying expensive electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The biggest perk i appreciate the most is the extended return period giving me ample time to test new devices to find one to my liking

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought the best buy plus when I bought my new tv 30 days later they lowered the price on the tv I had just bought contacted customer service was refunded the difference a few days later just for that the plan is worth it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love Quality products being sold to the public.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership has served its purpose by being available to purchase quality products

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Time will tell.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To early to tell on this. Haven't used it yet. Kinda felt forced into the membership.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      We certainly understand how you are feeling after an issue occurred while signing up for the Best Buy Plus membership. Your plan provides you with an extended 60-day return window, access to special member deals, and free 2-day shipping. We would be happy to partner with you and review your concerns. Please contact us via private message on Facebook (https://facebook.com/BestBuy), Twitter/X (https://twitter.com/BestBuySupport), or Instagram (https://instagram.com/BestBuy). BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Fair membership, I'm a frequent shopper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel the cost is fair and I saved a lot. My wife and child are photographers and having the member-only discounts helps a lot when buying camera-related equipment and accessories. I would say I made up the cost very quickly, and then some. Otherwise, I do not see a downside.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership is a real value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is of real value, particularly when it comes to returns. I needed to return an item well past the "normal" return date. Because I had the membership, the return deadline was extended and was reimbursed for a very expensive item very easily. Well Done, Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are someone that buys a lot of stuff on bestbey, you need this membership.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Savings is good on purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been helpful with saving on purchases. But, I am sadden that a few products that I’d like to purchase have been out of stock when I visit my local store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gold Membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership was offered to me at time of laptop purchase. Sounded like something I needed to have for peace of mind. Great to have!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Member

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Various prices discounted and benefits,highly recommended.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    DARCY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This went ok. I didnt have any problems. Give it a try.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I’ve used my Best Buy Membership frequently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used Best Buy Yuma many times since moving from WA State - the staff has been very helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great if you frequently purchase items from Bestbuy. It will payback the membership price in just a few purchases.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Advantages

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used any of the features/advantages yet. Not even sure of all the advantages of this plan.

    I would recommend this to a friend