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Customer reviews

Rating 4.2 out of 5 stars with 40630 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 550 Showing 10,981-11,000 of 40,630 reviews
  • Rated 5 out of 5 stars

    Worth the investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good investment if you purchase expensive items. Was given 60 days to return replace price match… ended up needing kore storage and was able to get a new MacBook with no issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    no

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got hacked, the availability & assistance of the Geek Squad was outstanding as always. Being a Plus member was a Plus!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like I like I like you I like you too I like you to do do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really like the membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership is a great value. I like having access to the geek squad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    "Best Buy: Streamlined Shopping"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "Best Buy app streamlines shopping with intuitive interface, vast product selection, and seamless checkout. A must-have for tech enthusiasts."

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not many special price options for the product for which I was shopping, but experience was fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great benefits.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to give the "my Best Buy plus" membership a try yesterday for $49/per year, and I have already saved $76.96 on items I was going to purchase before I was made aware of the benefits of membership. Do the math and get the membership if it makes sense for you. You are under no obligation to renew each year, so why not give it a try?!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    cubsfan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    still working through the value proposition on this plan time will tell

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Save money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save money and crazy discounts everyday. also the 60 day return exchange or price match is amazing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome membership. It was ao easy to renew thanks to this autopay feature someone invented!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’d say this is worth the cost. You do end up earning the money back pretty quickly if you use BB as a primary tech resource as i do.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Is it worth the price?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still trying to justify spending the yearly fee for membership. Even with the discounts Amazon prices still better. Was told on new upcoming products membership gets first Dibs but still haven't seen that. Guess im still new to membership only time will tell.. ill definitely do a new review after few more months if it gets better ill chsnge my review.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi ScottS,

      Thank you for sharing your thoughts and concerns about your My Best Buy Plus™ membership. I understand how challenging it can be to determine if the membership fee is truly worth it, especially when comparing prices with other retailers and waiting to see the benefits of early access to new products. Your experience and satisfaction are important to us, and I’d be happy to explain the membership benefits in detail to help you find the value it offers.

      Please feel free to connect with us through a private message on one of our social media platforms. You can reach us on Facebook at http://facebook.com/BestBuy, on Twitter/X at http://Twitter.com/BestBuySupport, or on Instagram at http://instagram.com/Bestbuy.

      In your message, kindly include your full name, phone number, and email, and mention that this is in regard to your My Best Buy review. Our support team would love the opportunity to learn more and assist.

      We hope to hear from you soon!

      Best regards, BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    New perk For the Household

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It pays for itself and I like getting the extra discount or perks that come with that. I also enjoy the fact of being able to plan purchases for special occasions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good benefits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great discounts and benefits! The next tier wasn’t for me but this membership does the job for what I want.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A smart move for sure!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently moved from an apartment to a condo, and my Best Buy plus membership has saved me a great deal of money with the purchase of a TV, washer & dryer, and a refrigerator. With purchases like those, the savings really add up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy along with Pacific Sales worked along with my needs ending up with the best refrigerator for my needs and at a decent price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Desktop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An awesome experience all employers are so good very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is pretty AWESOME!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome....this membership took 300. off my laptop purchase and now I can bring in my PC for repair for free and only pay for parts. Pretty good deal! Hope I win the 500. gift card!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always use it everytime

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the membership also all bestbuy services i never been disappointed about bestbuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is so worth the $ in every way

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the extended 60 day return period! I have always purchased the extra geek squad protection, but this extra 60 days is an extra safety net. This has already reduced my stress & anxiety with making decisions and purchases. I've also already eyed some great deals offered to members and will be making a big purchase in the next week from Best Buy!

    I would recommend this to a friend