Customer Ratings & Reviews

Account had an error. I corrected the email address, but evidently the old one stayed and thus In could not access my account. They need to correct this.

I order products fairly often from Best Buy, always get just what you ask for, the discounts i've gotten through my membership has absolutely been a positive ROI

This membership is overall great value, the perks are amazing and widely accessible.

As someone always on the go, the Apple Watch keeps me grounded. It tracks my steps, reminds me to breathe when life gets chaotic, and even lets me take calls when my phone’s buried in my bag. I didn’t think I needed it—now I can’t imagine my day without it. It’s like having a personal assistant, fitness coach, and safety net right on my wrist. Real talk: It helps me stay organized, motivated, and in control. That’s a win in my book.

This helped me a for price match with god return policy, especially early black friday deals to save a lot of money

Best Buy is the very best place for electronics and I’m pleased with the service I’ve gotten from geek squad and will use all their services again in the future.

I’m glad to have purchased this product. It exceeded my expectations in terms of quality and performance. The design is user-friendly, and it offers great value for the price. I highly recommend it to anyone looking for reliability and efficiency. Truly a worthwhile investment. Very satisfied with my choice.

Great value for the price. Member benefits and discounts make it worth having, and the extra perks are very convenient.

Love this program because you get special pricing on many items and extended return times that are helpful because life is very busy and time flys.

If you purchase allot of electronic the membership is well worth it. Better service, shipping and easier returns and warranty service.

Pacific Sales staff was knowledgeable and very helpful in my selection of product. They were patient with my asking questions of various features of the item.

The inclusions in this membership is great! I enjoyed the perks however I ended up upgrading to Total membership for a wider coverage on my devices/ tech stuff. Otherwise, this is enough for me.

Best Buy Plus is a solid value if you shop electronics even a few times a year. For $49.99 annually, you get free 2-day shipping, exclusive member-only deals, and extended return windows—which can be a lifesaver during the holidays. It doesn't include tech support or protection plans like Total, but for the price, it’s a great middle-ground for frequent Best Buy shoppers who want perks without going all-in.

I bought a computer and got back $65 two weeks later when the price went down. And if it goes down further within 60 days of my original purchase, I can get more $ back. I did have to make a claim but it was super easy to do on their website with chat. The rep was very nice and, within a few minutes of the chat, he emailed me a credit receipt which hit my card a few days later. This benefit, plus member prices and shipping is well worth the money and I highly recommend it.

I got the membership with the hopes of having a 60 days price match if the MacBook dropped in price from best buy they would refund the price difference and they did not. It dropped by 200 dollars a week later and I couldn’t get my 200 dollars back due to having my MacBook signed up to my Apple account. Which seems like a loop hole they used. Of course I set up my MacBook? Very disappointed

I was hesitant to purchase this membership, but it had already paid for itself when I bought it and now I enjoy going to Best Buy and getting great deals whereas I typically would never go to Best Buy.

This membership is valuable. Love it. Would definitely recommend this to everyone

I was delighted with the great value offered, as it perfectly solved my problem. I’ve always had a great experience with the team at Best Buy Cedar Rapids, and I can’t wait to return soon to purchase my other digital essentials!

Customer service has been very helpful I’m definitely impressed as customer service is very important.

I have had the Best Buy Plus membership for a while now and it definitely pays for itself if you shop at Best Buy as often as I do.