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Customer reviews

Rating 4.2 out of 5 stars with 38795 reviews

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    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 38,795 reviews
  • Rated 5 out of 5 stars

    Best Buy membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Valuable membership. 60d price guarantee, warranty on purchases, ability to return products with no return fee

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Membership, Practically Pays for Itself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unmatched savings, exclusive member pricing, and extended price‑match protection — it’s honestly a no‑brainer. Don’t overthink it, just go for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t be happier with my Best Buy Membership Plus! The benefits are unbeatable—free 2-day shipping, exclusive member-only deals, and extended return windows make every purchase stress-free and rewarding. I especially love the 24/7 tech support—it’s like having a personal tech expert on call anytime I need help. Whether I’m upgrading my home theater, grabbing new gear, or just browsing, I feel like I’m getting the VIP treatment every time. Totally worth the investment. If you shop at Best Buy even a few times a year, this membership pays for itself!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST BUY ROCKS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a real value being a Best Buy member plus I received so many great discounts. It’s my favorite place to shop. I recently purchased a ring camera for my son and because I’m a member plus I got a $70 discount. I have purchased many TVs and many other numerous items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Real Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is a real value and worth considering regardless of the frequency of your purchases. Access to the Geek Squad is my favorite value related to the membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Membership is a great value, it gives you discount’s throughout the entire store, and special perks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I don’t see any reward on my recent purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should be more than 5 dollars. I don’t see any discount on my recent purchase

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, Alicia! Thank you for reaching out to us. We can certainly understand needing support with your rewards account. To better assist, please reach out to us via social media. Our team will be happy to assist you on the following platforms:

      Facebook: @BestBuy
      Instagram: @BestBuy
      Twitter/X: @BestBuySupport BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Thanks for the membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best noise canceling but the audio on the other hand is superior!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it for deals!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the member only deals and drops. reward points to redeem. Added value with additional freebies and perks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Best Buy membership was real great deal when purchasing my TV with bonuses and discounts. It also gives you peace of mind when purchasing items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meaningful benefits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Greek squad and protection benefits alone are worth the membership, let alone the member-only discounts!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This Membership Saved Us Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy that we got the Best Buy membership. Not only does it get you interest free payments for one year, but it also includes a price match guarantee in case your tv goes down in price within a specified amount of time! We were able to save $200 plus tax because of this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a must have for anyone purchasing electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved me lots of money!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the reasons that I was interested in the membership was that my new computer was not on sale at the time I needed to buy it. With the membership, I was able to wait for it to go on sale and then go back to the store with my computer to take advantage of those savings. It worked just as easily as they said it would. I came back into the store in about 10 minutes later walked out with a credit of over $300. I look forward to taking full advantage of the membership and all the benefits it has.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership is worth the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the price can be intimidating initially, but when it comes to electronics, you'll quickly find that it's well worth 1/2 days of annual working hours in cost. They're cordial and quick to help you when you have an issue with your products. Just don't let the paymeny lapse, or you lose said coverage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much needed deals!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so glad I applied for this membership! It’s been a huge help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    G.O.A.T. Geek Squad Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    G.O.A.T.! I've had some minor (operator error--me) issues and Christina and Lorenzo have been extremely patient wit me checking with me on the phone and returning to fix my issues. They came by again today to fix one last problem and, of course for them, it was done in about 20 minutes. They are the Greatest of all Time! Thanks, Lorenzo and Christina!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Verified Value & Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joining this membership was one of the smartest decisions I’ve made this year. From the moment I signed up, I felt the difference: real savings with member pricing, immediate access to Geek Squad support anytime I needed it, and built-in protection plans that removed all the stress from buying new tech. What I really love is how simple and seamless everything has been — no long waits, no fine print, just reliable service and real peace of mind. I’ve already recommended it to my family, and it feels good knowing I’m covered every time I shop. If you value security, savings, and support, this is honestly a no-brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Plus is absolutely worth it. The member prices save money, the 60-day return window adds peace of mind, and the price match really pays off—we bought a washer/dryer in October and got about $100 refunded when the price dropped during Black Friday. Great value all around!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I feel VIP :)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently became a member of the Best Buy Plus™ program, and I must say, it has completely changed the way I shop for tech products. If you're a tech enthusiast like me, this membership is an absolute must-have. Let me share my experience to explain why. First and foremost, the Best Buy Plus™ membership offers exclusive perks that make it worth every penny. One of the standout features is the "Price Match Guarantee." Here's why it's incredible: I purchased a MacBook Air through Best Buy on a fantastic deal. However, as luck would have it, just two weeks later, the prices dropped significantly. I was initially concerned about missing out on the savings, but that's where the Best Buy Plus™ membership came to my rescue. I reached out to Best Buy's customer service and, thanks to my membership, they promptly refunded me the difference in price without any hassle. This level of commitment to customer satisfaction is truly commendable. Best Buy has earned my trust by standing by their promise, and I now feel more confident shopping with them, knowing I won't be penalized for early purchases. Aside from the Price Match Guarantee, the membership provides other fantastic benefits, such as free expedited shipping on qualifying purchases, which has saved me both time and money. The convenience of free tech support and the ability to extend return periods for easier decision-making are also perks that have come in handy. Another aspect I appreciate about the Best Buy Plus™ membership is the regular stream of exclusive discounts and early access to sales events. These exclusive offers have helped me score some amazing deals on various tech products. In conclusion, the Best Buy Plus™ membership has proven to be a game-changer for tech shoppers like me. The Price Match Guarantee alone is worth the membership fee, as it provides peace of mind when making significant tech purchases. If you're an avid tech enthusiast or simply someone who appreciates excellent customer service, I highly recommend signing up for the Best Buy Plus™ membership. It has certainly made me a loyal and satisfied Best Buy customer!

    I would recommend this to a friend