Customer Ratings & Reviews

I’ve been a Best Buy Plus member for almost a year now, and I can confidently say it’s one of the best retail memberships I’ve signed up for. The free 2-day shipping is a game changer, especially when I need tech fast. I also love the exclusive member deals. I’ve already saved more than the membership cost on just a couple of purchases. What really stands out is the extended return window. It gives me peace of mind, especially when buying big-ticket items like laptops and TVs. The customer service has also been excellent. They actually prioritize Plus members, and I’ve noticed faster and more helpful responses. If you shop at Best Buy even a few times a year, this membership pays for itself quickly. Highly recommended for anyone who loves tech and values convenience.

Was deciding between either membership and employees explained main differences and plus was best for what I needed it for

First off, Julio and his partner (embarrassed I can’t remember his name) came out to my home to install my new LG 77” TV and could not get it to work. They tried everything and finally it was felt that either my 10 years old AVR was not compatible or there was a flaw in the new TV. Julio ordered a new, replacement TV and within 7 days they were back with a new unit. In the meantime, I realized that my AVR was 10 years old. My membership saved me $150 on a new Denon AVR and I saved $150 on my TV wall mounted installation. When Julio hooked my new AVR to the TV they had previously installed, everything worked perfectly. Thanks to Best Buy and their incredible team!

I was incited into this membership. It's only been a few weeks, but I didn't see any huge saving yet

I recently subscribed to Best Buy Plus, and I’m very satisfied so far. The free shipping with no minimum is a huge benefit, especially for smaller purchases I wouldn’t normally order online. I’ve also noticed the exclusive member pricing on certain products, which already saved me money. The membership feels very convenient overall — faster checkout, reliable delivery, and extra perks like extended return windows. For someone who shops at Best Buy regularly, this really pays off. If you want more savings and convenience when buying electronics, Best Buy Plus is definitely worth it.

This is a good option and be helpful for people that need more time to test and evaluate a device.

TV and sound bar are great. Wonderful color. Easy to use.

Great to have a yearly membership. lots of benefits with having this. Has already saved me money.

I’m genuinely impressed with how much value the Best Buy membership offers! The exclusive discounts alone make it worth it, but the added perks—like extended return windows, special financing options, and free shipping—take it to another level. I’ve saved money on several purchases already, and the member-only deals pop up often enough to feel exciting. It’s one of those memberships that actually pays for itself. Highly recommend!

It is comforting to have a safety plan with my expensive electronics and the store credit that I got for purchasing things is nice. The sales that I get from being a member don't usually seem to be stuff that I would be interested in, but for others it may be nice.

Excellent article. The membership offers incredible discounts, and the personalized service is the best—I felt very comfortable. I would recommend it 100%.

Nothing to say. Just a membership. Good yo have if the laptop breaks soon

I love the nlr ar location.. every time I go in there for computer stuff they actually have someone who is knowledgeable about the things I’m asking and looking for.. had one guy set up with an awesome prebuilt gaming p/c and he was absolutely right on what it could handle.. he even took the time to show and compare a few p/c for wht I was looking for in a p/c and also with the ones that were on sale for a cheaper price as the sales where what I was looking at.. long story short I bought a desktop and a lab top.. iv gone in for upgrades that I didn’t need help with but they had someone there to open a case and they actually had the products I was looking for.. next big purchase was with a completely different employee and he again helped me to the t with finding the particular monitor (49 Samsung qled ultra wide 144hrz 1440p with the 1200r curve.. it said online they had 2 on sale. I get there it wasn’t in the system. I had previously walked around and found 2 boxes down low on a shelf. Told him. We took the time to actually check and scan both boxes. To figure out why they have them yet it says not in stock and see if he could actually sell me one.. both boxes ended up being used returned monitors. He even told what each was missing in the box and or what was wrong with them so I could make the best decision. The one I got was only missing some mounting hardware and well I had mounting hardware for monitors and p/c building. Just needed a single standard screw for the stand with by the way is still not installed Becky’s the stand had no bends or stress and it sits just fine without ( screw will still be added for measure) and it’s missing the beauty cover for the back of said stand that you could hide some wiring in for wire management but the monitor is beautiful.. great job nlr ar location. Oh and with the membership I feel like employees notice fast and they really try and help me out as I stated above they have went above and beyond for me so far. And the deals are great being a member also. %100 would encourage membership especially with the nlr ar location.

get emails about deals and stuff pretty solid but pricey #tbh

I love my new ipad pro, best buy helped me pick the best one for my needs. And the accessories were on sale as well

Title sort of says it all, can’t be the price for what they offer.

I absolutely love my Best Buy Plus Membership! Best Buy has always been our family’s go-to for all electronics and appliances, and the Plus program makes shopping there even better. The benefits are totally worth it — from exclusive deals and savings to faster shipping and amazing customer service. It gives me peace of mind knowing I’m getting the best prices and support for every purchase. Best Buy never disappoints, and with the Plus Membership, they’ve truly taken things to the next level! Highly recommend to anyone who shops for electronics or appliances regularly.

Tv, computer, washer, dryer, computer parts, microwave x2, ice maker, carpet scrubber

I love the quality products the store offers, as well as how easy it is to get them. I also appreciate the convenient payment installments. I would recommend it 100%.

In the initial purchase of a 65" TV I saved enough to cover the delivery and install!