Customer Ratings & Reviews

I recently bought my son a gaming PC at BB and saw the membership display and asked about it. After the associate explained the levels to me, i found the $49.99 level was the best for us. And wouldn't you know it, the next week that PC went on sale for $60 off. But, just like the associate said, I chatted on line with a BB rep and they credited me the difference. Then we went back and bought my other son the same PC while it was on sale! Plus I got $10 off a monitor last weekend plus an extra $10 credit for buying it. So I have already save $80 with my membership.

I’ve been using the My Best Buy Plus™ membership for a few months now, and overall, it’s been a worthwhile investment. The free 2-day shipping and exclusive member pricing have already saved me money on several tech purchases. I also appreciate the extended return window—it gives a little extra peace of mind when buying expensive electronics. While I do wish there were more perks like early access to deals or better rewards points, the current benefits still make it a good value if you shop at Best Buy regularly. It’s not a must-have for casual shoppers, but for anyone who buys tech often, it’s definitely worth considering.

If you are unsure, like I was, about paying for a My Best Buy Plus™️ membership, it is well worth the money if you plan on shopping with Best Buy. I have been “window” shopping for an 85” or larger TV for my living room for over 2 years, while I both saved the money and waited for prices on the newest technology of mini-LED TV’s to level out. I purchased this membership specifically for an enormous additional discount, above the already discounted “on sale” price on the specific TV I wanted. Even after the price of the My Best Buy Plus™️ membership, my discount was $500 off the “on sale” price. You don’t have to have an advanced mathematics degree to understand how great of a deal that was and I am 100% satisfied with both my purchase and my decision to become a My Best Buy Plus™️ member. In regards to the service received when the gentlemen delivered my television, I’ll have to leave a different review as to not distract anyone from my simple review of the My Best Buy Plus™️ membership. It was well worth the money and I would recommend it to anyone and everyone planning on making some medium to large purchases, monetarily speaking. Hope this helps if anyone else is on the fence about paying the extra money like I was. Cheers

The membership is well worth the security of having the Geek Squad to ask any questions on today’s electronics. The extended warranty gives you peace of mind if any problems arise. I would highly recommend the quality and great prices from Best Buy’s!!!

I am extremely satisfied with my membership experience. The services provided are top-notch, and the staff is always friendly, professional, and attentive. I appreciate the value I receive and the sense of community that comes with being a member. The facilities/resources are well-maintained and accessible, making it easy and enjoyable to participate. Overall, I highly recommend this membership to anyone looking for quality, convenience, and a supportive environment.

I recently subscribed to Best Buy Plus, and it's been a game-changer for my tech-centric lifestyle. This subscription service offers so much more than just your typical shopping experience. Here's why I can't recommend it enough: Exclusive Savings: With Best Buy Plus, you gain access to exclusive deals and discounts. The savings on tech gadgets, appliances, and electronics easily cover the subscription cost. I've already saved a substantial amount on my purchases. Free Shipping: The convenience of free, fast shipping cannot be overstated. As a subscriber, I get my orders delivered promptly without any additional charges. It's a time-saver and cost-saver. Member-Only Events: Best Buy Plus members get invitations to exclusive events and sales. These events are a great way to stay ahead of the curve on new tech releases and score some incredible deals. Extended Return Period: The extended return window is a bonus. It provides peace of mind, knowing that I have ample time to test out my new purchases and decide if they truly meet my needs. Tech Support: The included tech support is incredibly helpful. The experts have assisted me in troubleshooting and setting up devices. It's like having a tech-savvy friend on call. Environmentally Friendly: I appreciate Best Buy's commitment to reducing environmental impact. With Best Buy Plus, I have access to eco-friendly disposal options for my old electronics, promoting sustainability. Convenient Mobile App: The Best Buy app is user-friendly, making it easy to browse and shop, track orders, and access exclusive offers. It's a handy tool for staying connected with the latest tech trends. In summary, Best Buy Plus is a fantastic subscription for tech enthusiasts. The value it offers in terms of savings, convenience, and support is well worth the subscription fee. It has truly enhanced my tech shopping experience and is a must-have for anyone who frequently shops for electronics and appliances at Best Buy.

Totally worth it if you use price match efficiently. This pays for itself a lot of the times

Ok so I wasn't going to originally get this, but when I made some Christmas purchases. I found out that I could save money on the items I was buying and still come out cheaper. I think my total was like 1150 dollars before getting this. And it was 1100 even after I purchased this. So it saved me money just by buying the membership. And the 1100 is including the 50 dollars it cost. The checkout showed me I could save 100 dollars. So I really saved 50 and got a membership for free. And now as I shop all year long on the best buy website I get better deals. I don't think people realize just how much stuff bestbuy carries. There is more than just tech. Their website has a lot to offer. I have 3 boys and I bought them legos, action figures, ride on toys, video games, and even drift karts for $199. I even saved when buying my son a gaming pc after this purchase. It is well worth the money if you plan on buying from best buy.

So far, quite happy on my decision to become a Best Buy Plus member before purchasing a new TV, sound bar and other equipment. Have already earned the purchase price of membership back in rewards. The price dropped significantly on one of my purchases about 2 weeks after it was taken home and setup. No problem getting the lower price matched without having to lug the equipment and receipts back to the store. Just mentioned the price drop to the cashier while purchasing something else at the Best Buy store and everything was made right in two minutes.

this was great to have, gives you more time if you find a price change

I signed up for the Best Buy Membership when I bought my MacBook Pro 16” in early April 2025 and I’m so glad I did! A few days later, I received a text from Best Buy that the same MacBook went on sale during the Easter holiday. I went back to the store and asked about the price match benefit, and they honored it right away. Within 12–16 hours, I received a $250 refund through a certificate. The process was super easy and smooth. It honestly felt like getting rewarded just for being a member! I highly recommend getting the Best Buy Membership, especially if you’re planning to make big purchases. You never know when the price might drop, and this perk alone already made the membership worth it for me.

The Best Buy plus come really in handy, your able to try out items longer which is my favorite part. Hassle free as well

So far, this membership has MORE than paid for itself, and I look forward to using it even greater this year..... I bought a New Smart TV and a $49 membership. So far, I got $50 off the TV, got $25 for a price decrease, got $55 bonus for spending over $300, got another $5+$5($10total) and am scheduled to get more cause I used the Best Buy Credit card. I needed the New TV, saved $50 & put around $90 back in my pocket.... Who could complain

The membership benefits have very helpful and timely. I am a big fan of the Geek squad support.

My experience so far has been nothing short of amazing. So I had been on the market looking for a new M3 MacBook Pro. My local store did not have the one I wanted in stock so I drove to the next closest store in Bristol at the Pinnacle shopping plaza. There I found the MacBook I was looking for, but the sales associate (Tyler) is the one who introduced me to the My Best Buy Plus membership as well as the Best Buy credit card. Tyler explained all of the features of both the credit card as well as all the included perks of being a My Best Buy Plus member. I got my first year for free but a couple of my favorite features so far is being able to go in and getting a refunded price difference on a product I purchased within the last 60 days that has been lowered in price. The other amazing feature I love having a discount on certain products or getting so much off of an item just for being a My Best Buy Plus member. I’ve not ordered anything yet to have it shipped but I know I’m gonna love the 2-day shipping and free shipping features as well.

I was skeptical at first, but really impressed a couple months in. In-store salesperson recommended the membership for multiple reasons, not the least of which was the extended price match guarantee. I had bought two LG OLED C4's so the price points were pretty high and any price reduction would more than pay for the BB+ membership. Sure enough, the prices fell. I returned to the store with my receipt expecting a hassle, but the staff credited my account with the price difference AND applied some of the rewards dollars I had accrued from the original purchase. I was so delighted, I bought a new printer with some of my savings! The Geek Squad guys who did the TV install were terrific as well. Really impressed overall.

Using the cell as well as email systems to schedule the installation was messed up. We waited for the servicemen and they were a no show. After the third time we were serviced with two great men with a Mississippi truck. Then the next day or so a Best Buy service man called. Something got messed up. But all in all love my new dishwasher.

I was very happy and surprised to find out the benefits of the Plus membership! Thanks Best Buy!

It paid for itself with the discount we got on merchandise purchased. But we never used it again.

Real good value worth it if frequent customer or just a here and there purchase.