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Customer reviews

Rating 4.2 out of 5 stars with 37517 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 37,517 reviews
  • Rated 5 out of 5 stars

    Membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership was very valuable! It was helpful with product support!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not frequent shopper.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really don't buy a lot from BB to know if it's worth it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great price match with membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really good membership. I have really benefited from the 60-day price match benefit part of it because I got it it around Black Friday time but I think it could be good anytime of the year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been with Best Buy for quite a while, I love them that’s my to go store for electronics tvs ect stuff awesome deals! Let’s not forget

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Do you frequent Best Buy?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really pays for itself, only if you're a regular at best buy. I took 1 star away, because it was kind of pushed on me. The sales rep wasn't really aggressive about it, but you could tell that management really push their associates to sell the program. (I did my time in customer service to know the script). Other than my previous grievances, I really recommend the program, only if you buy a lot from Best Buy. Some of the discounts are really hard to pass by. In the long run it does pay for itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease of use

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the subscription since I've been shopping at besy Buy for the longest time, so the added benefit with this good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy Plus™ Membership: Elevating Your Shopp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a tech enthusiast and frequent shopper at Best Buy, I decided to give the My Best Buy Plus™ membership a try, and I must say, it exceeded my expectations. The perks and benefits offered are truly remarkable. Firstly, the free shipping on all orders is a game-changer. No more worrying about reaching a minimum threshold or paying extra for expedited shipping. With Plus™, I can enjoy the convenience of having my purchases delivered straight to my doorstep without any additional cost. The unlimited Geek Squad technical support is another standout feature. Whether I need help setting up a new gadget or troubleshooting an issue, I can rely on the expertise of Geek Squad agents to assist me promptly and effectively. It's like having my personal tech support team at my disposal, which is incredibly reassuring. Furthermore, the 24/7 concierge service adds a touch of luxury to the membership. Whether I need assistance finding the perfect gift or booking a reservation, the concierge team is always ready to help, making my shopping experience seamless and enjoyable. The exclusive member-only offers and discounts are also worth mentioning. From early access to sales events to special pricing on select products, being a Plus™ member allows me to save even more on my favorite tech gadgets and accessories. Overall, I couldn't be happier with my My Best Buy Plus™ membership. It has truly elevated my shopping experience, providing unmatched convenience, support, and savings. If you're a frequent shopper at Best Buy, I highly recommend upgrading to Plus™ – you won't regret it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Use This Perk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found that the ability to get the sale price refunded has literally saved me hundreds. Using this perk has paid for this membership for the year, do it was well worth the investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership is great and use on all purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A real value and glad the salesperson approached me to take offer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Price match!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fact that they price match if the product went on sale. I asked what if price drops multiple times and they said they adjust it that many times. Yet to find that out but I did get some money back on the first drop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    "Excellent Service and Experience at Best Buy Fort

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very well assisted by the salesperson Samuel at the Fort Lauderdale store. He gave me several tips and guidance that made me become a loyal Best Buy customer. It was a pleasure to be in the store. In fact, whenever I travel to the U.S., my first stop is always a visit to Best Buy stores.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ran into a snag

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, no issues. Still learning the features. Item went on sale before 30 days of purchase. Phone regarding adjustment, first customer service person told me I was out of warranty to receive adjustment. Suggested I read the online policy. So, I do not understand the purpose of the purchase "My Best Buy Plus" membership. Had to call back to have issue resolved.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! We appreciate you posting about your experience, although we're concerned you ran into this issue when trying to get support. If you need any additional assistance or would like to share more with us, please contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership insures that your product will get the best care available like a warranty. I would tell anyone this is a must have if you are purchasing any item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looking forward to making the most of my membershi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Best Buy Plus = Great prices on the products I want to buy! Early discount offers are also welcome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is a trusted brand and store. I don't what to say or write about - just glad Fort Wayne, IN has Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review – My Best Buy Plus™ Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been very happy with my My Best Buy Plus™ membership. The free shipping, exclusive discounts, and special member pricing make it incredibly easy to save money on the latest tech. I especially appreciate the faster delivery and access to early deals—perfect for grabbing hot items before they sell out. Overall, it’s a fantastic value and has quickly become one of my favorite store memberships.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value and Perks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the My Best Buy Plus™ membership for a few months now, and it’s definitely worth it. The free 2-day shipping has saved me so much time (and money), especially on last-minute purchases. I also love having access to exclusive member pricing—I’ve already saved a good amount on electronics and accessories I was planning to buy anyway. The extended return window is a nice bonus too. Overall, if you shop at Best Buy even a few times a year, the membership pays for itself. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Geek Squad Is The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Man Manny and Henry were awesome with helping me replace a desk top model that I purchase that was defective. Not only did i get it replaced promptly they help me upgrade to a model that was more fit for my business needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feeling Secure with My Best Buy Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve really enjoyed my Best Buy membership—it gives me peace of mind knowing I’m covered for any unexpected issues. The benefits make me feel secure with my purchases, and the support has been reliable whenever I’ve needed it. Overall, it’s been a great value and I’d definitely recommend it to anyone looking for extra protection and convenience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Me gusta mi membresía

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Me gusta mi membresía ya que hago compras increíbles, me genera mucha confianza obtener mis artículos

    I would recommend this to a friend