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Customer reviews

Rating 4.2 out of 5 stars with 40613 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 40,615 reviews
  • Rated 5 out of 5 stars

    I love it and already got my value for memberships

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership is a real value! First its a 60 days return policy, second is 60 days to price match wich mean if you saw somewhere lover price or in best buy you can price match it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good. I'm really enjoying it. Bestby is the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our Samsing tv is perfect.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung tv was an excellent purchase. It is the perfect size for our bedroom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership Fanatic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been a Best Buy Member for over a decade and the program continues to deliver great value with exclusive deals and reliable service that make tech purchases easy. I love the added perks and member pricing. It’s definitely my go-to choice for all electronics and home upgrades.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership works for me, and wasn't "pushed" on me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The "deal" was understandable (and I'm skeptic of everything and everone). If I purchased it or added it to my purchase, then you know it's just the right thing to do

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love my fridge. Wish I had my whole order.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made a purchase in January during the Samsung appliance sale. To date, I have still not received my range or hood vent or the counter top air fryer. I did receive the new fridge and absolutely LOVE it and the four ice options. My whole family is loving that part. Also love the easier access and better storage that comes with the fridge and freezer drawer. Haven't missed my old fridge one bit! As far as my membership, I am disappointed with regards to my items being significantly delayed. I was told range was oversold and now has to wait on manufacturing. For some reason, the rep could not send the hood vent or air fryer earlier because the system would not allow it. So I haven't been able to enjoy the air fryer, which is actually available for pick up in store just 30 minutes away. That needs improvement in Best Buy processes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great added Features

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maximizes Best Buy experience, while providing security in shopping.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100% happy with My Best Buy Plus™️ membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are unsure, like I was, about paying for a My Best Buy Plus™️ membership, it is well worth the money if you plan on shopping with Best Buy. I have been “window” shopping for an 85” or larger TV for my living room for over 2 years, while I both saved the money and waited for prices on the newest technology of mini-LED TV’s to level out. I purchased this membership specifically for an enormous additional discount, above the already discounted “on sale” price on the specific TV I wanted. Even after the price of the My Best Buy Plus™️ membership, my discount was $500 off the “on sale” price. You don’t have to have an advanced mathematics degree to understand how great of a deal that was and I am 100% satisfied with both my purchase and my decision to become a My Best Buy Plus™️ member. In regards to the service received when the gentlemen delivered my television, I’ll have to leave a different review as to not distract anyone from my simple review of the My Best Buy Plus™️ membership. It was well worth the money and I would recommend it to anyone and everyone planning on making some medium to large purchases, monetarily speaking. Hope this helps if anyone else is on the fence about paying the extra money like I was. Cheers

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I like how the glasses are transparent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use at woke I like that it helps u with things u need to know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pays for Itself with the first purchase

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even if you don't shop at Best Buy often, it is worth it. I only shop 1-3 times a year and between the discounts on the items I need in store and the vastness of the items I purchase online, it's worth it. Upgraded my router. Without the membership it was $50 more. Even at full price the router was cheaper than purchasing online. Since that purchase, I have used to purchase online items with their great coupons and reduced prices for Best Buy Days! FREE SHIPPING! You will be surprised at the items you can purchase online at Best Buy, just got 4 foldable outdoor chairs ?!? Never would have thought. They were $25 cheaper than the cheapest place online and paid no shipping.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    First time user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have only been able to set up an appointment to correct a TV installation. Used the chat line (prefer phone) to get a date for service. I can't really determine satisfaction with the "membership" until I see if the problem gets fixed. The individual on the chat line was helpful in setting up the appointment. I don't know if I recommend service yet, but have to answer Y/N to this survey.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Saving money

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are going to shop a few times a year at Best Buy at least and you need this membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    .membership is worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you shop at Best Buy even just twice a year for mid to high price tech, this membership will almost certainly pay for itself and then some. Obviously if you purchase products with member only discounts attached you save the difference in the member price And the price listed retail, however there are opportunities to get money deposited back to your account whenever you find Best Buy listed price drops within the return period for that product. Not onl that, Best Buy has a list of competitors they will guarantee won't beat their price and if you find A price lower among the competitors... they'll return the difference to you if it's within the return period. Trust me, at $50, even occasional shoppers will find they save close to twice what the membership costs. Me? I save closer to 10× what the price of membership is. I also purchase latest gen brand name tech. Shows you the lengths Best Buy goes to give their customers the best deals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LoveTV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV Samsung QLED 77 has an amazing picture! We would absolutely recommend this TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New French door refrigerator makes 4 types of ice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far everything is great. I had a wonderful delivery and set up. I have only had the refrigerator for a couple of weeks and I love it. Lots of space a plenty of just in time for summer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional Benefits and Savings with My Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can confidently say that the My Best Buy Plus™ membership has been a game-changer for me. As a loyal Best Buy customer for years, I decided to take the plunge and upgrade to the Plus membership, and it has exceeded all my expectations. First and foremost, the savings are incredible. The 10% discount on all Best Buy purchases, in-store and online, is a fantastic perk. Whether I'm shopping for the latest tech gadgets, home appliances, or entertainment, I know I'm getting the best deal possible. The savings alone more than cover the cost of the membership. But that's not all – the free shipping on most items is a massive convenience. I no longer worry about minimum purchase requirements or shipping fees when I shop online. It's as if Best Buy is always at my doorstep whenever I need them. The icing on the cake is the dedicated customer support. The Plus membership offers exclusive access to the 24/7 tech support hotline. Whenever I encounter any issues with my electronics or need expert advice, I can count on their knowledgeable team to assist me promptly. Another highlight is the extended return window. As a busy individual, I sometimes don't have the time to thoroughly test a product right away. With the My Best Buy Plus™ membership, I have an extended return window, allowing me to make sure my purchases meet my expectations without any rush. Finally, I must mention the special member-only events and promotions. Best Buy regularly surprises me with exclusive offers, early access to sales, and exclusive product launches for Plus members. It makes me feel like a VIP every time I shop. In summary, the My Best Buy Plus™ membership is a must-have for anyone who shops at Best Buy frequently. The savings, free shipping, dedicated support, extended return policy, and exclusive events make it worth every penny. It has simplified my shopping experience, saved me money, and provided peace of mind. I wholeheartedly recommend it to every tech enthusiast and savvy shopper out there. Five stars without a doubt!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I love our membership offer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It helps me get a discount on thing I purchase, and I been a member of BestBuy fo a long time, having this is exclusive to be part of a tech m the biggest tech store and the offer is reasonable especially if you have a price match .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Saved me Money on First Use that exceeded the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's early days but so far it seems good. I was purchasing a two-pack WiFi mesh system in store and the cost of the membership was offset by a discount on the items I was buying so it was an obvious choice. Whether I will renew the membership at the end of its twelve month term will depend on how useful I find it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome ease of use, value for money product by apple

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great if you are a frequent buyer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think I've had this membership for about two years now. The best thing about it is getting access to really good deals. Like, we needed a new fridge, and I was able to find a really good deal on a samsung fridge. I am a frequent buyer at best buy, so if you are one too, this might be worth it. I think that the price fo the membership makes up for itself with the savings on items you purchase. If you are not a frequent buyer, this may not be for you.

    I would recommend this to a friend