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Customer reviews

Rating 4.2 out of 5 stars with 40612 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 40,614 reviews
  • Rated 5 out of 5 stars

    Enjoying my music

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my headphones. They are a blessing. I can listen to my Christian music for hours. They’re comfortable on my ears and my head. I love my beat Pro Max headphones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving my membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff was friendly and helpful setting up my membership my rewards have been amazing with the card and have had access to amazing sales daily!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is great value. Gives you extended return times and price protection and other benefits. I use it all the time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Communication

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Items purchased were perfect. The communication between the store and the delivery company is poor. Luckily the delivery company was able to work with us to make the delivery and install happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy offers several membership options, including My Best Buy Plus and My Best Buy Total, designed to provide perks like exclusive discounts, extended return periods, and tech support. Here’s a breakdown of the pros and cons based on real-world value. Pros: ✅ Exclusive Discounts: Members get access to special pricing on select electronics, which can add up to significant savings over time. ✅ Extended Return & Exchange Periods: Higher-tier memberships allow more time for returns, great for those who like to test out products. ✅ Free 2-Day Shipping: Orders over $35 often qualify for fast, free shipping, making online shopping more convenient. ✅ 24/7 Tech Support (My Best Buy Total): This can be a lifesaver if you frequently need troubleshooting help. ✅ Protection Plan Included (My Best Buy Total): Covers accidental damage, repairs, and replacements, adding peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Plus - Highly Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been one of the best purchases I could make to convenient shopping even more affordable. If you plan on making consistent or large purchases, I highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased with my membership and service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with my gift purchase! The recipient loves the quality and visual appeal of her new LG TV. The set up and installation was timely and efficient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful membership. Recommended to people who frequently buy electronics

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love our membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is great because I get a great discount on everything I want

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressed with Best Buy membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really impressed with the Best Buy Membership! It’s definitely worth it. The program offers great perks like free shipping on almost every order, priority customer service, and exclusive deals that truly pay off. Having early access to big sales, especially during Black Friday, is a huge plus. Customer support is also excellent: quick, friendly, and efficient. Overall, it’s a smart investment that saves both time and money. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good membership with great perks.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the membership that would save me almost 300 dollars. Then after getting it I see a ton more discount on other items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best membership I am in

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy’s plus plan is the best. It literally helps you with all of your needs are purchasing something.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value and Benefits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership provides extra rewards and benefits/deals throughout the year that add up. Definitely worth the cost if you make more than two purchases a year from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best card

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a Best Buy card ever You can buy everything you want

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is of quality and function very efficiently.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great if you intend to purchase other items. I was informed when I purchased this I would receive $100 into the account I used to purchase it. Instead I received $100 in gift certificates and only after I called several times. Deceiving in attempt to get you to purchase this.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership. We want you to be confident in your purchase, and to be aware of the benefits of your membership. This is far from the feedback that we strive to hear. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you need support with returning the membership, or if we can assist with further explaining the perks, please reach out to us via social media. Our team would love the opportunity to work with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please be sure to mention that this is in response to your My Best Buy review. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Worth it for most people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a long time Best Buy loyalist. If you are too, then having a membership is a fantastic opportunity for some money saved. I try ti buy most of my gear from Best Buy… I have a Best Buy credit card as well, so I get a lot of points and rewards if I stay within the Best Buy environment. The membership itself is helpful to me, as I buy appliances, tv’s, etc and the warranty, the installations, already help you save. Not only do you save from those services but every so often there are products that go on sale/discounted that are specific for members. A few small items I didn’t mind having around definitely helps, such as hdmi cables or network cables. I think the biggest savings I had were from Apple products, just 1 week after launch the items go on sale for members, and you can ask for a price match. Saved a few hundred dollars this way already. Finally the extended return window helps, sometimes you buy something it doesn’t go as planned, the generous return windows are very helpful for those situations. I highly recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    time to make up my mind

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i dont like having to decide in a rush, so even though i'm famous for spur of the moment purchases i want to have some time to decide if i want to return an item. the 60 day return window is worth it for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product, nice service! Looking forward keep doing business with BestBuy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy membership is excellent for tech lovers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are a tech lover Best Buy Plus is a must! Best Buy Plus enhances your benefits by combining exclusive savings with reward points, making every purchase more rewarding. Members get early access to special sales events and exclusive promotions before being publicly available. This can be a game-changer during major shopping seasons like Black Friday and Cyber Monday. For just $49.99 per year, Best Buy Plus easily pays for itself with one or two big purchases. Whether you’re shopping for the latest gadgets, home appliances, or gaming accessories, the exclusive discounts and free shipping make it a smart choice for tech enthusiasts. If you’re someone who frequently shops at Best Buy, this membership is a no-brainer. It offers convenience, savings, and peace of mind, making every shopping experience smoother and more rewarding.

    I would recommend this to a friend