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Customer reviews

Rating 4.2 out of 5 stars with 38830 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,660 of 38,830 reviews
  • Rated 4 out of 5 stars

    Does save money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be useful if you buy enough from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phil did a good job coming out to my house on assessing what I would need for my audiovisual needs. The geek squad also did a great job. Very friendly, professional and made sure the work was done correctly. The gentleman who programmed my universal remote also did a great job. So far, I am pleased with the experience and it is worth the cost.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value for those who buy a lot at BB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still unsure on this program but it did save me some money overall on some expensive purchases. My issue is I am not sure if I purchase enough each year to justify the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    price match worth!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    60 days of price match guarantee really worth the price, as well as the online order delivery

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    More benefits needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish this covered more things. Like free geek squad services .

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    I use this to price match my products retroactive

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best for price protection on products I have bought

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I enjoy this membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership provides very useful value to my everyday life!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Incorrect phone number.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone numbers ae saved in 2 locations. Best Buy had my correct phone number for sales. My phone number for customer support was incorrect. It took a month to identify and correct the problem. This is unacceptable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bdjdiendv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I WNAT TJE $400 gift card!!!!!!!!!!!!! COME ON!!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I love the convenience of getting quick help I ne

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the protection plans on all services. I really glad i got this plan its worth every penny so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    MY WARRANTY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I HAVENT USE OR KNOW HOW IT WORKS, BVUT WITH 50.00 IM PROTECTED FOR PRICE CHANGE FOR SOME EXTRA TIME.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    50% Promo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its awesome. Im.back from a month break subscription. They just drop the 50% membership plus promo. Whoootþ✨️

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great, but lacking in one important area

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is an overall good value, especially when I purchased mine on a deal that essentially made the first year free. I love having better deals constantly at my fingertips, knowing I can search for my desired product on Best Buy and likely beat prices elsewhere. There are extended return windows, which is nice. The only issue I have with this is that the extended return window for Plus and Elite members is no different from standard members when it comes to products you activate. Since this is a large electronics store, I am assuming this applies to a great deal of their products. Due to this, I find that I’ll miss out on the opportunity to price match and save $100. This isn’t a terrible peeve and doesn’t devalue what this does offer, but I do believe that this should provide an extension over the non membership return window.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wait and see

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it so really have nothing to go off of. I hope it’s as good as what they were selling it for if I should ever need it. The question would I recommend it? It’s hard to say I’ve not used it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Shopping Experience at Best Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an outstanding experience shopping at Best Buy! The store was clean, well-organized, and easy to navigate. The staff was incredibly helpful and knowledgeable, going above and beyond to answer my questions and ensure I found the right products for my needs. I was particularly impressed with their expertise in [insert product category, e.g., laptops or home appliances], which made me feel confident in my purchase. The checkout process was smooth and quick, and I appreciated the variety of payment options available. Additionally, the prices were competitive, and I even found some great deals during my visit. Overall, Best Buy provided a seamless and enjoyable shopping experience, and I’ll definitely be returning for my future tech needs. Highly recommended!”

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MONEY WELL SPENT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs/employees are great and helpful which is very refreshing nowadays.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Like being a member.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean, I am a techie girl, so this was pretty good in general. I want to be able to utilize my membership better in the future though.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, Kayla. We appreciate you being a My Best Buy Plus™ member! It's understandable to want to be able to take full advantage of the benefits (https://www.bestbuy.com/memberships). Feel free to send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), if you have any questions or need assistance with doing this. Be sure to mention that it's in response to a "My Best Buy Review" when you reach out. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Great Value and Perks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the My Best Buy Plus™ membership for a few months now, and it’s definitely worth it. The free 2-day shipping has saved me so much time (and money), especially on last-minute purchases. I also love having access to exclusive member pricing—I’ve already saved a good amount on electronics and accessories I was planning to buy anyway. The extended return window is a nice bonus too. Overall, if you shop at Best Buy even a few times a year, the membership pays for itself. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Membership Perks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this membership! It paid itself off after just one price match on an item I purchased that was offered at a lower price. It was so easy to go online, chat with representative who initiated my refund! Love the special membership deals too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Benifits

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Inlove to join you guys and there is no extra pay for the ps installments love it

    I would recommend this to a friend