Customer Ratings & Reviews

Had very good people at Best Buy and Betty helpful. The only thing that was not good the people that delivered them. But Best Buy are very helpful and understanding

I haven’t had this membership very long. Glad I have it when and if I need it.

The membership gave me the oportunity to save USD 300 in a Price Match. Really good experience.

The membership works out very nicely for us. I renewed it because we liked it so much.

There are quite a few deals that are (or seem to be) cheaper than most other stores, but if you start to dig into other stores prices you’ll begin to realize just because of you having the membership doesn’t mean you’re always getting the best deal. But the post purchase price match and other small perks do account for a good amount of satisfaction.

Have taken back two items with no problem except she said she sent emails receipts but they were not in my email.

As someone always on the go, the Apple Watch keeps me grounded. It tracks my steps, reminds me to breathe when life gets chaotic, and even lets me take calls when my phone’s buried in my bag. I didn’t think I needed it—now I can’t imagine my day without it. It’s like having a personal assistant, fitness coach, and safety net right on my wrist. Real talk: It helps me stay organized, motivated, and in control. That’s a win in my book.

This membership is a real value plus unlimited Geek Squad

I signed up and not even a week or two later I was alerted that I saved $30.

This membership was a lifesaver for me. I had purchased a 3rd generation Oura ring on the last day of August, and then the 4th generation Oura ring was unexpectedly released in early October, after I had only been using the wearable health tracker for a month. Because of the My Best Buy Plus membership, I was able to return the 3rd gen ring and then exchange it for the 4th gen ring (they were the same price). I was ecstatic to upgrade to the latest technology without any hassle.

Gives extra coverage if there are any problems. Hopefully I won’t need to use it.

This membership is so worth it, I shop here somewhat often this membership already paid for itself but during the holiday season they literaly just be giving out free money. When You go into the store to buy something definitely ask about the membership and let the tell you the benefits. My favorite is the 60 return/exchange window

I dont know all the perks, besides save money more then what the membership costs

My only issue is that I can't seem to find out how to redeem the 100-dollar gift card that the salesmen told me we got with the purchase

I recently had the pleasure of shopping at Best Buy, and I must say it was an outstanding experience from start to finish. The store layout was well organized, making it easy to navigate through the different sections. The staff was not only knowledgeable but also incredibly helpful and friendly. One of the things that stood out to me was the vast selection of products available. Whether I was looking for the latest electronics, home appliances, or entertainment systems, Best Buy had it all. The variety of brands and models allowed me to make an informed decision based on my preferences and budget. The customer service at Best Buy was top-notch. The staff members were readily available to answer any questions I had and provide expert advice. Their patience and willingness to assist truly made the shopping process enjoyable. I also appreciated the convenience of the online ordering system and the option for in-store pickup. It made my shopping experience seamless and efficient. The prices were competitive, and I felt that I received great value for my money. Overall, I highly recommend Best Buy to anyone in search of quality electronics and appliances. The combination of a well-organized store, knowledgeable staff, vast product selection, and excellent customer service made my visit a positive and memorable one. I will undoubtedly return to Best Buy for my future tech needs.

This membership was a complete waste of my hard earned money. I bought a used controller from the best buy in Hillsboro, OR a few months ago and was absolutely shocked at the quality of the item(s). I know that buying Open Box items comes with significant risks but I did NOT know that among them were risks to my health. To begin with, I would like to reiterate my awareness of the possibility that Open Box As-Is items may be missing some things. But the absence of the vast majority of the parts that come with this item was a real surprise and letdown. The item was an Xbox Elite Series 2 controller, which comes with 2 sets of (2) paddle-style attachments for use on the rear of the controller. The unit i recieved had none whatsoever. This was disheartening to say the least but I honestly don't know if I could bring myself to pick this unit up with my bare hands. Why? Because this was the single dirtiest piece of video gaming equipment I have seen in my 35 years on earth. There was a layer ... of what I can only hope is food grease.... on every surface of the unit. Smears, smudges, and flakes of an unknown white substance covered the whole surface, having become stuck in the grease that covered it. But then i put on my glasses. and upon closer inspection because even more disgusted with my Best Buy purchase. When I looked at the grooves in the face of the controller, i saw that they were caked with an unknown, whitish/yellowish residue (which i can only assume is skin. truly revolting) It was absolutely obvious to me that this unit had not been cleaned, restored, or even looked at by anyone whatsoever. It seems to me that anyone with reasonable judgement would never accept a return of this quality (I paid around $100 for the unit by the way, of my hard-earned cash which I have precious little of, being a 35-year-old laborer with no higher education) and dare charge the price I paid for it - it would be cruel and predatory. I was so disgusted with this thing that it has been in my closet since. I no longer trust Best Buy. I had bought a membership to My Best Buy Plus the very day all of this happened. But I feel that I was swindled that day - at the very least. The unit I was given was among the most disappointing purchases I have made in my life. I felt misled, cheated, and lied to. So, unfortunately, I have not returned to Best Buy since. I would have liked to make good use of the My Best Buy Plus membership I purchased that day and was excited to enroll and make frequent use of it. But again, since that day I have not returned. Video games are an escape from the injustices of life in this day and age for me usually, but buying this unsanitary and feature-bare unit brought distrust and stress into the equation for something that I usually love. To go on, I like to avoid confrontation, if possible. I learn my lessons when necessary and am not as articulate as I am in this medium when expressing frustrating problems face to face. And, on top of this, I was a bit dejected about the whole subject - it was a personal embarrassment to have been "screwed" so to speak. And I assumed that the person who had approved the sale of the bad unit worked there and might not be much help... (My wife stated about the controller: "I'm not touching that." when I showered it to her, wondering if I was overreacting. The Xbox is hers anyway and this would have been her controller.) So as far as I am concerned at this time, I was reminded of one of life's hard lessons that day - that the things (in this case Best Buy) we trust and love the most can turn their backs on you in an instant. I cannot express how disappointed I was with the item I received. Best Buy was on a short list of stores that I trusted - I was always happy to go there because I knew I would receive top quality merchandise (I've bought open-box on other occasions as well). But my experience that day voided the good regard I had for Best Buy stores. It's really unfortunate and a bit disheartening. I pray that no one else has gotten a unit like I received. It appeared to be a health hazard. Sincerely, Preston S. Disappointed customer and member of My Best Buy Plus since 2024

Unlike most in-store membership plans the benefits offered are actually worthwhile. Six month free All Access Sirius XM subscription sold me..not to mention daily deals, etc..

Pays for itself with 60 day price matches. Price matching has saved me hundreds of dollars.

The value of this membership far exceeds it's costs. There are numerous valuable perks and discounts to take advantage of. Highly recommended.

Best Buy membership is worth it if you purchase frequently, having items go on discounts later after purchasing can be frustrating. But now you can swing by the store after a big discount and get a refund for the price difference. Black Friday deals are going to be so much easier.